We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
Terry Avenue, York YO23 1JQ England
Lowest prices for your stay
Booking.com
Expedia.com
US$79
View deal
Agoda.com
US$75
View deal
Hotels.comUS$79
TravelocityUS$79
PricelineUS$80
View all 14 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (164)
Room & Suite (70)
Dining (3)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
Read more
Updated 16/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Roomzzz York City
Updated 16/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#10 of 52 hotels in York
Location
Cleanliness
Service
Value
Travellers' Choice
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Canoeing offsite
Children's television networks
Baggage storage
Non-smoking hotel
Car park
Internet
Coffee shop
Complimentary Instant Coffee
Complimentary tea
Outdoor furniture
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Washing machine
Show more
Room features
Air conditioning
Desk
Dining area
Housekeeping
Coffee / tea maker
Kitchenette
Flatscreen TV
Bath / shower
Safe
Seating area
Sofa
Telephone
Iron
Laptop safe
Private bathrooms
Dishwasher
Microwave
Refrigerator
Stovetop
Electric kettle
Kitchenware
Complimentary toiletries
Hair dryer
Show more
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Modern
Mid-range
Languages Spoken
English
324Reviews17Q+A42Room tips
Traveller rating
  • 255
  • 33
  • 19
  • 11
  • 6
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
Karen wrote a review 5 Oct
Wakefield, United Kingdom1 contribution
Had a lovely week staying at Roomzzz recently. Great location near the river. Our room was spotless and so comfy. Loved the kitchen area with everything you needed for your stay. The grab and go breakfast was delicious, it really sets you up for the day. Free coffee and drinks available all day in the reception area. I loved the hot chocolate. Reception was very nice with nice comfortable seating area to enjoy your coffee. Staff on reception were very friendly and always had time to answer any questions you had on the area. Would definitely go back next time we visit York.
Read more
Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
gcs3 wrote a review 3 Oct
London, United Kingdom47 contributions4 helpful votes
There should be a good rather than average or very good - this hotel is good but has 1 or 2 fundamental flaws for us. We stayed for 2 nights and requested a high floor. We were very grateful to receive a top floor standard room. The room itself was very nice, seemed very clean and was spacious. Bed was comfortable shower was good, kitchen helped us as we had a young baby so could prepare bottles and sterilize etc. The grab and go breakfast was better than expected and would last you till lunch and the staff were polite. The parking at £15 a night is a bit steep - especially at off peak times when there are clearly spaces left and you've already paid to stay - but we knew that was the price in advance and still booked so that's fine. The negatives were 1 not so bad and 1 really quite shocking for us. the rooms all have wooden flooring and despite being on the top floor, on the 1st night one of the rooms either side of us must have had nelly the elephant staying. The stomping was atrocious and went on until nearly midnight. We have to be in the room early due to having a young baby with us, so this wasn't pleasant at all. I would not stay here in a room below top floor. The biggest criticism of this establishment comes if you are disabled or have a child in a buggy with you. There are stairs at the front entrance to enter the hotel, in fact i think there are 2 or 3 different sets of stairs, but no ramps whatsoever. So we were forced to enter the hotel via the basement car park ....and leave by the basement car park every single time we came or left. This carpark is only accessible by walking round the back of the hotel and down into a dark carpark to find the lift. I would not feel comfortable my partner having to do that on her own at night. the lights do come on after detecting motion but even then....who knows? if we found this bad as a couple with a buggy how does a disabled person feel at this treatment, it really is quite disgusting that that is the only way to enter the hotel if you are disabled or have a child. I did raise this with the very nice and polite staff on checking out and they agreed and said they understood but that was it. I would possibly stay here again as a single man/group of friends but never again as a family. and even then, only on a top floor. A real shame as the room was very nice.
Read more
Date of stay: September 2022
Cleanliness
Service
Sleep Quality
Room Tip: ask for a high floor due to wooden floors!
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Dawn W wrote a review Sep 2022
2 contributions
We stayed here as a hen party and we were all pleasantly surprised on how lovely it was! The rooms are spacious, modern, and clean. The breakfast was only a tiny grab and go buffet but there was a small food essentials shop that you could purchase items from to prepare in your kitchen equipped room or use the short and scenic walk into town to find somewhere to have breakfast. The rooms were quiet at the back, some guests at the front heard geese on the river and the toll of the minster bells in the morning but that wasn’t a problem at all. We will definitely be visiting again for a night or 2 away in York.
Read more
Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Ehatshum Chowdhury, Other at Roomzzz York City
Responded 1 week ago
Dear guest, Thank you for taking the time to give feedback about your stay at Roomzzz Aparthotel - York. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. we are delighted to know that you had a very pleasant stay with us and have enjoyed the location and available facilities within the premises. Please do not hesitate to contact us if you need any assistance with your future bookings as our 24 hours reception Team is always available to look after our guests. We hope to see you at Roomzzz Aparthotel - York again soon! Kind regards, Roomzzz Aparthotel - York
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
WilliamsDeparture48737464941 wrote a review Sep 2022
1 contribution
+1
Me and my wife have recently returned from a 3 night stay at roomzzz york room 419 and we’re very disappointed with the cleanliness of our room. This is our first ever review but we felt compelled to right one. This is not to put people off but hopefully to prompt the management to rectify the problems that we experienced. We arrived Friday the 9th of September in the afternoon and the pleasant receptionist was very welcoming and Told us our room was ready. We had a loft room and was very excited to settle in after seeing the pictures on there website. Upon entering the room we could instantly see that the Matt under the coffee table had fluff and dust all over it which looked like dog hair. We immediately complained and were told that pets were not allowed in the hotel , in any case it was clear that the floor hadn’t been properly hoovered. The receptionist is very apologetic and give us a key for a riverside room. But upon entering the room and obviously checking the same spots as the previous room we had exactly the same issue, we could also see nail clipping on the Matt, as before it was clear the floor hadn’t been hoovered properly. We went to reception to tell them ask if we could have hoover to vacuum the floor our selves, as before they were really apologetic and said they would come and do it themselves. To say that we weren’t as enthusiastic as before we checked in about our trip would be a massive understatement “first impressions last”. After the receptionist left we had a look around the room and noticed the ceiling light had cobweb’s hanging from the rose and webs and cobwebs all around the shade in the living area, the floor downstairs which is vinyl tiles is lifting next too the skirting opposite the bathroom and dust was on a lot of surfaces. We decided not to complain again and make the most of it. We were really excited about outer trip to york as my wife is in the middle of cancer treatment and we are unable to go abroad. We hope this is read by the management because the problems we encountered are easily rectified by better cleaning standards and a few DIY jobs to keep on top of. On the bright side the room are great and modern and you are about a 20 min walk from the minster and all the sights around the town. We paid almost 600 pound for our 3 nights and Sadly we won’t be coming back to roomzz again as we were that disappointed about the cleanliness of the room.
Read more
Date of stay: September 2022Trip type: Travelled as a couple
Room Tip: The continental breakfast was great
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Rosemarie R wrote a review Sep 2022
Wisbech, England, United Kingdom5 contributions1 helpful vote
Stayed 3 nights and couldn’t find any faults will definitely be back! There was so much to do in York there just wasn’t enough time. And to come back to my beautiful room was amazing thank you all for such a lovely time.
Read more
Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Ehatshum Chowdhury, Other at Roomzzz York City
Responded 3 weeks ago
Dear Guest, Thanks for taking the time to leave us feedback about your recent experience in Roomzzz York. We are delighted to know you had a pleasant stay with us and enjoyed our hospitality. Please do not hesitate to contact us if you need any assistance with your future booking as our 24 hours reception team will be happy to attend to your requirements. See you soon. Regards Roomzzz York
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Becks B wrote a review Sep 2022
Newcastle, United Kingdom15 contributions18 helpful votes
+1
We have just returned from a lovely stay at Roomzzz in York. My husband booked one of the Loft Suites as it was my birthday and our wedding anniversary. First time staying here and we’re planning on booking again for January for my husbands birthday! When we checked in they had upgraded us to a Loft Suite with a balcony view and had hand written a birthday and an anniversary card with rose petals on the bed - it was a lovely surprise! The room was very clean and the amenities in the room were fantastic - the kitchenette had everything you needed! The free coffee machine in the lobby served lovely coffee too. It’s in a great location next to the river, 8-10min walk to the centre. There’s also a Sainsburys Local, Sicilian Restaurant, Indian, Fish and Chips and one of the nicest Thai Restaurants I’ve eaten at in a long time just a 5min walk - all on one street. The staff were all so friendly too! Can’t recommend this place enough. See you in January Roomzzz!!!
Read more
Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Ehatshum Chowdhury, Other at Roomzzz York City
Responded 3 weeks ago
Dear Guest, Thank you for your lovely feedback on our hotel. We are glad you enjoyed your stay! The river view is outstanding, it's great to hear you took full advantage of it. I have personally passed on your feedback to the team and they were ecstatic that they made such an impact on your stay! Our Loft rooms are some of the best in York - we are glad you felt the same. We believe in fun and endeavor to share these experiences with all of our guests. Roomzzz is all about providing the true home away from home experience, whether that be our friendly staff or our homely fittings and features. We look forward to having you back in January. Regards Roomzzz York
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
lisaWestYorkshire wrote a review Sep 2022
West Yorkshire, United Kingdom26 contributions18 helpful votes
Stayed in an apartment with balcony overlooking the river, you could see it from our bed! Every facility you could wish for in the kitchenette and seating area. Lovely staff, complementary breakfast which we took on our walk in the morning, you are 5 minutes walk from Rowntree Park. Easy parking and lift from the underground parking to your floor. It’s 10 -15 minutes walk from the centre which suits us fine. Lovely to wake up in such peaceful surroundings, the path outside by the river takes you either for a walk or into the city and is used by all. Good value for money compared to some. Cannot wait to stay there again!
Read more
Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Ehatshum Chowdhury, Other at Roomzzz York City
Responded 4 weeks ago
Dear Guest, Thanks for your feedback! Delighted to hear that you had a pleasant experience with us loved our hospitality, its location, and available facilities. We have planned everything specifically for the guest experience, from the 24-hour Reception service, Complimentary coffee machine, and indoor and outdoor spaces to the fully equipped bedrooms! We are a short walk into town while remaining in a quiet spot on the river Ouse. Thanks again, we look forward to having you back. Kind regards Roomzzz York
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Spaton wrote a review Aug 2022
5 contributions3 helpful votes
Clean, comfortable, friendly service from lady & gentleman on desk afternoon of 27th August. Lovely position right by the river, good parking & very comfy bed. Air con good & could have windows open. Would recommend to others for nice place to stay in York. Kitchen was well equipped to
Read more
Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Ehatshum Chowdhury, Other at Roomzzz York City
Responded 4 weeks ago
Dear Guest, Thank you for your kind words. We focus on the guest experience as our utmost priority. I am glad you enjoyed our staff and I have passed your positive words on. We are thrilled to know that you were able to enjoy our offering. I look forward to seeing you when you get back. Regards Roomzzz York
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TT wrote a review Aug 2022
1 contribution1 helpful vote
As a family of 4 visiting York, we chose Roomzzz due to its spacious apartments and riverside location. It's next to Rowntree Park, perfect for keeping the kids entertained even after a long day of walking around York. Kids also loved the ice cream boat when we took a stroll across the Millennium Bridge to the other side of the river one of the days. The staff were friendly, our apartment was clean and modern, it even comes with a kitchen if you wish to cook something healthy while away. They even had unlimited hot drinks. Another hit is the continental breakfast, kids couldn’t wait to go downstairs each morning to Grab (whatever they wanted) & Go!
Read more
Date of stay: August 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Response from Ehatshum Chowdhury, Other at Roomzzz York City
Responded 25 Aug 2022
Thank you very much for taking the time and write such amazing feedback. I will pass your lovely feedback to those members of staff. We are delighted to hear about your pleasant stay with us and enjoyed the facilities and location of our hotel. We will be looking forward to seeing you soon. Roomzzz York
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lee R wrote a review Aug 2022
1 contribution
Booked a loft with river view, the room was outstanding very clean and tidy. good location, staff all very friendly. I will definitely recommend this Hotel and be returning 100 percent when we visit York
Read more
Date of stay: August 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Ehatshum Chowdhury, Other at Roomzzz York City
Responded 25 Aug 2022
Dear Guest, Thank you for your amazing feedback! We are continuously striving to ensure all our guests have an amazing experience at Roomzzz York, I am glad you got to share that with us. Myself and the team look forward to welcoming you back in the future. Regards Roomzzz York
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
PRICE RANGE
US$90 - US$157 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandYorkshireNorth YorkshireYork
NUMBER OF ROOMS
97
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Roomzzz York City
Which popular attractions are close to Roomzzz York City?
Nearby attractions include York Castle Museum (0.5 km), Rowntree Park (0.4 km), and York Barbican (0.4 km).
What are some of the property amenities at Roomzzz York City?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness centre.
Which room amenities are available at Roomzzz York City?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Roomzzz York City?
Guests can enjoy free breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Roomzzz York City?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Roomzzz York City?
Conveniently located restaurants include Melton's, Robinsons Cafe, and Pig & Pastry.
Are there opportunities to exercise at Roomzzz York City?
Yes, guests have access to a fitness centre during their stay.
Is Roomzzz York City located near the city centre?
Yes, it is 0.7 km away from the centre of York.
Are any cleaning services offered at Roomzzz York City?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Roomzzz York City?
Many travellers enjoy visiting York Cold War Bunker (2.5 km), Holy Trinity Church (1.1 km), and Merchant Adventurers' Hall (0.7 km).
Does Roomzzz York City have any great views?
Yes, guests often enjoy the river view available here.