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Mount Royale Hotel & Spa

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#5 of 46 Hotels in York
Certificate of Excellence
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775 Reviews from our TripAdvisor Community

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Showing 769: English reviews
Chester, United Kingdom
Reviewed 31 May 2015

The hotel itself is really nice and includes a sauner, steam room and jacuzzi. The staff are really friendly and will do anything to make your stay better. The breakfast is amazing and they will also deliver it to your room in the morning!

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Helpful?
Thank Theador T
stuartoxtoby, Owner at Mount Royale Hotel & Spa, responded to this review

Thank you very much for your kind words, We really appreciate all guest feedback, and we hope to be welcoming you back for a longer stay perhaps?! in the near future :) Kind Regards From everybody here at The Mount Royale

Manchester, United Kingdom
Reviewed 29 May 2015

Stayed just one night but would have loved to stay longer so definitely going back. The hotel staff were so friendly and nothing was too much trouble. We had room 32 which was a lovely garden room and we used the outdoor pool the sauna steam room and the hot tub (which is now surrounded by clematis and ivy which...

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Helpful?
Thank Joh C
stuartoxtoby, Owner at Mount Royale Hotel & Spa, responded to this review

Thank you very much for your lovely review! I am sure readers will appreciate the detail you went into, and we certainly do! we hope to be welcoming you back in the near future for perhaps a longer stay! Many Thanks again, From everybody here at The Mount Royale

Aberystwyth
Reviewed 28 May 2015

After an gap of five years, i was delighted to find that the Mount Royale Hotel in York was even better than my previous visits, which were even then very impressive. For a family gathering to celebrate a 50th birthday and the ages of the party ranging from 19 to 75, there could have been no better venue. Everything about...

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1Thank Leighton B
stuartoxtoby, Owner at Mount Royale Hotel & Spa, responded to this review

Thank You so much for your great review, we are so pleased that you returned to visit us, and that you and your family enjoyed your bank holiday birthday celebration. We hope to be welcoming you back in the near future Kind Regards From everybody here at The Mount Royale

England
Reviewed 26 May 2015

I couldn't rate the staff more highly - they looked after us beautifully. We sat in the stunning garden enjoying the sunshine, having collected drinks from the bar. Then we wandered down to the pool and the hot tub, where we were presented with a lovely glass of rose wine! The steam room and sauna followed. There were numerous cooked...

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Helpful?
Thank Ann41
stuartoxtoby, Owner at Mount Royale Hotel & Spa, responded to this review

Thank you so much for your kind words, we love to hear guest feedback and any tips on how we could make your stay even better! We are all so pleased you enjoyed your stay with us , and please visit us again in the future :) Kind Regards From everybody here at The Mount Royale

London, United Kingdom
Reviewed 26 May 2015

Had an absolute blast in York! It's a fantastic city steeped in history and I've been recommending the place to everyone I've spoken to since I got back. I'd just like to thank all of the staff at the Mount Royale Hotel for making our stay a relaxed and enjoyable one. The friendliness of the front reception staff as we...

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Thank DJBobHoskins
stuartoxtoby, Owner at Mount Royale Hotel & Spa, responded to this review

WOW Thank You so much for your in depth , lovely review! we love hearing back from all guests as this gives the place a real buzz and is why we love what we do :) We are so pleased you enjoyed your stay with us and we look forward to welcoming you back in the future Kind Regards On...

lancashire
Reviewed 25 May 2015 via mobile

Just returned home after an amazing 3 night halfboard stay at Mount Royale. Im definately being critical...but i really do not have anything negative to say...total value for money. Booked excutive but recieved a garden suite much to my delight. Staff friendly and it felt that nothing was to much trouble. Room was spacious, bed was comfortable... maid service replenished...

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Helpful?
Thank Kathryn B
stuartoxtoby, Owner at Mount Royale Hotel & Spa, responded to this review

Thank You so much for your great review! we really do appreciate all guest feedback and are so glad you enjoyed your stay with us. I will pass on all kind words to the staff and we hope to be welcoming you back ( and baby) in the future Kind Regards From everybody at the Mount Royale

Watertown, Massachusetts
Reviewed 18 May 2015 via mobile

Very friendly staff even if the accents and man-woman team reminded me distantly of Fawlty Towers! Lovely bar and resting room. Nice grounds. Strong breakfast offering. But my room (25) was unexpectedly subterranean and took in a lot of sound from a talkative group on the patio late at night (through half window). To be very clear: this is a...

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Thank Shantap
Newcastle upon Tyne, United Kingdom
Reviewed 18 May 2015 via mobile

We stayed at the hotel this weekend and I could not rate them highly enough! The staff we fantastic and nothing was too much trouble. The restaurant attached to the hotel is also worth a visit - the lamb was heavenly! I would definitely return if I visited York again.

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Thank Gailey2014
W yorkshire
Reviewed 16 May 2015

Located within 10 minutes walk from the race course, great hotel for stay and pre races lunch. Breakfast first class and very professional and friendly staff We stayed in first floor room 11. Good position as away from the rear courtyard which can be a little noisy on race days. Big and comfy room. Could do with a bit of...

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Thank Andrew S
Reviewed 13 May 2015 via mobile

My boyfriend surprised me for my birthday and we got upgraded to a garden suite which was an amazing room with a huge balcony area overlooking the beautiful garden! The staff were really friendly and helpful and when we went into the hottub the lovely hotel owner brought us out a glass of wine each which I thought was a...

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Thank Joe F

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Banquet Room
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
A grade two listed William IV building with mature old English garden housing the heated swimming pool (open May to September). Sauna, steam room & hot tub (open all year). ... more   less 

Additional Information about Mount Royale Hotel & Spa

Address: 117/119 The Mount, York YO24 1GU, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range: $217 - $415 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mount Royale Hotel & Spa 3*
Number of rooms: 24
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Also Known As:
Mount Royale York
Hotel Mount Royale York
Hotel Style:
#3 Spa Hotel in York
#8 Romantic Hotel in York
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Questions & Answers

Here's what travellers have asked, with answers from Mount Royale Hotel & Spa staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great hotel easy walk into town excellent for Christmas market”
 of 5 bubbles X3719NBdebbiem, 4 Dec 2016 | Read review
“The garden rooms are near to the outside seating for bar & restaurant so you might have a guest wandering near your room.”
 of 5 bubbles dorothy598, 2 Dec 2016 | Read review
“Suites good but room 20 near to kitchen"”
 of 5 bubbles AngelinaTT, 30 Oct 2016 | Read review
“If your travelling with a dog request a garden room, they are enormous, and very quiet...highley recommended.”
 of 5 bubbles wright2607, 24 Oct 2016 | Read review
“As it stands go for anything above standard”
 of 5 bubbles Rottiejae, 16 Oct 2016 | Read review
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