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Holiday Inn York

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Holiday Inn York
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1,175 Reviews from our TripAdvisor Community

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Showing 1,150: English reviews
Cumbria
Reviewed 3 days ago NEW

Stayed in this hotel for a Christmas shopping weekend with family. On check in the staff were fantastic giving us lots of local information and offered us a free breakfast voucher! Room was fine for what we needed, beds comfortable. Bath room was small but there was only 2 of us for 1 night so it was fine! Breakfast was...

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Helpful?
Thank NCTravel9
HIYork, General Manager at Holiday Inn York, responded to this review

Dear NCTravel9, Thank you so much for taking the time to leave your review and recommendation of our hotel.  I am so pleased to hear you enjoyed your family Christmas Shopping weekend with us and were able to make the most amenities we have on offer.  I am so pleased to hear that our friendly and helpful team made such...

Nottinghamshire
Reviewed 5 days ago NEWvia mobile

We arrived for a pre-booked 2 night stay on the coldest night of the year. We were allocated a room for the disabled on the ground floor even though neither of us is (thankfully) disabled. The room was huge but sparsely furnished with a lovely view of the rear car park. It was very cold in the room and also...

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Helpful?
Thank savilleann
HIYork, Guest Relations Manager at Holiday Inn York, responded to this review

Dear Savilleann, Thank you for taking the time to leave your review following your recent stay here with us. I am pleased to hear that you found your room quiet and comfortable. Nevertheless I am sorry to hear that you experienced some issues with the heating in your room during your stay. I am pleased that Emily was able to...

South Yorkshire, United Kingdom
Reviewed 1 week ago

Great rooms with comfy beds,clean rooms with friendly staff, check in was a breeze. Breakfast was really nice, very good value for money, we also ate in the restaurant in the evening which was really good value too with comfortable surroundings.

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Helpful?
Thank Dave P
HIYork, General Manager at Holiday Inn York, responded to this review

Dear Dave P, Thank you so much for taking the time to leave us your review of our hotel. I am pleased to hear you enjoyed a comfy stay with us and were able to make the most of the amenities we have on offer.  We hope you will visit us again. Sincerely, Chris Freer General Manager

N. Ireland
Reviewed 2 weeks ago

I stayed at this hotel with a colleague for a one night stay. Checkin was quick and all staff are friendly and helpful. The room was large and comfortable and the bathroom was also very good. The breakfast was lovely and I was pleased to see that they had gluten free bread. The hotel is in a quiet area of...

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Helpful?
Thank Ellen22
HIYork, General Manager at Holiday Inn York, responded to this review

Dear Ellen22, Thank you so much for taking the time to leave us your review following your recent stay here with us. I am so pleased to hear that you enjoyed a pleasant stay with us and were able to make the most of the amenities we have on offer.  We hope we will have the opportunity to welcome you...

Reviewed 2 weeks ago via mobile

just had a long weekend at this hotel. checked in with no problem and greeted by lovely members of staff! room was very spacious and newly decorated. tea and coffee facilities/iron/ironing board and hair dryer all provided (good job because I forgot mine!) bed lovely and comfy with a choice of pillows! realised I forgot shampoo etc but there was...

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Helpful?
Thank mumtocandl
HIYork, General Manager at Holiday Inn York, responded to this review

Dear mumtocandi, Thank you so much for your review of our hotel. I am so pleased to hear that you enjoyed your long weekend with us and the facilities available in our rooms. I am particularly pleased to hear that you found our reception team lovely and welcoming when you checked in. It's something our team takes great pride in, and they...

Reviewed 2 weeks ago via mobile

Well worth becoming a member of a Holiday Inn, was offered late check out for free. Staff are amazing and go above and beyond helping you. Bathroom freshly renovated and fabulous quality. The only thing stopping me from giving them a 5 is I think rooms are little tired and need decorating. The man in the restaurant at breakfast is...

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Helpful?
Thank misstazzi
HIYork, General Manager at Holiday Inn York, responded to this review

Dear misstazzi, Thank you so much for your review of our hotel. We appreciate your loyalty as an IHG® Rewards Club member and value your feedback. I am pleased to hear you enjoyed your stay with us for your graduation visit. I am particularly pleased to hear such lovely feedback for our team. A positive guest experience is something our team...

Tewkesbury, United Kingdom
Reviewed 3 weeks ago

We stayed there 2 days ago room 411 the bed was so comfy and the ensuite had been newly refurbished and was so nice .The breakfasts was buffet and all food was kept lovely and hot All staff was very helpful and welcoming .

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Helpful?
Thank Calahonda13
HIYork, General Manager at Holiday Inn York, responded to this review

Dear Calahonda13, Thank you so much for your review of our hotel. I am so pleased to hear you enjoyed a comfy stay with us and our breakfast offering. I am also pleased to hear how welcoming and helpful you found our team, who are a true asset to our hotel. We hope you will visit us again. Sincerely, Chris Freer General...

Garstang, United Kingdom
Reviewed 3 weeks ago via mobile

Always a nice stay here. Handy for York centre just a 7£ taxi away. Rooms a tad dated but they are refurbishing and my bathroom and shower was excellent. Bed comfy and rooms had all you needed. Breakfast is great and the staff are genuinely warm towards you.

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Helpful?
Thank Mercedesmadman
HIYork, General Manager at Holiday Inn York, responded to this review

Dear Mercedesmadman, Thank you so much for taking the time to leave us your review of our hotel.  I am so pleased to hear you enjoy your stays here with us and the amenities we have to offer. I am delighted to hear that you find our team very friendly and genuinely warm. It's something we take great pride in, and...

Reviewed 3 weeks ago via mobile

Stayed Friday and Saturday night with my wife. Executive double room with sofa bed. The room is lovely, fresh and roomy, modern style and bathroom. Whilst the bathroom looked lovely it was very cramped unlike the room. I'm not overweight but struggled to get in and out the bathroom when actually trying to open and close the door. Staff are...

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Helpful?
Thank TheHappyChappy
HIYork, General Manager at Holiday Inn York, responded to this review

Dear TheHappyChappy, Thank you so much for taking the time to leave us your review of our hotel.  I am so pleased to hear that you enjoyed your stay with us and the amenities that we have to offer. I am also pleased to hear that you liked the design of our newly refurbished rooms. As a result of guest feedback...

Reviewed 3 weeks ago via mobile

Stayed for a weekend while visiting York and loved the place! The amenities, the staff, cleanliness and the breakfast were superb! Bed very comfortable (pillows a bit hard for my taste though). Toilet looked newly done and it was very nice. Checked in on Friday and left on Sunday and stayed in 226. Keep up the good work!!

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Helpful?
Thank mdv588
HIYork, General Manager at Holiday Inn York, responded to this review

Dear mdv588, Thank you so much for taking the time to leave us your review of our hotel.  I am so pleased to hear you loved your weekend stay with us and found our amenities, team, cleanliness and breakfast superb. Our team take great pride in delivering a positive guest experience and they will be delighted to receive your feedback. I...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Holiday Inn York Hotel enjoys a prime location overlooking York Race course and is just 1.5 miles from the Historic City Centre of York, which boasts the York Minster, Shopping at The Shambles, University of York and the National Railway Museum. The Hotel is 1.5 miles from York Station and is easily accessible by road from the A64 and M1.Whether you're visiting York for a meeting, leisure break, sight seeing or simply to sample the great shopping delights that the city has to offer, the Holiday Inn York Hotel offers comfortable, modern, accommodation, fully air-conditioned throughout, suitable for both the business and leisure traveller.The Holiday Inn York is well equipped for hosting business meetings, weddings and social gatherings with seven meeting rooms that can accommodate 2 to 100 guests.The facilities and services at the hotel include our Family Friendly Restaurant; with 24 hr room service wireless internet access, and ample free car parking.Both Accessible and family rooms are available at the hotel.Kids Stay and Eat Free.* Also a fabulous location for a day at York Races ... more   less 

Additional Information about Holiday Inn York

Address: Tadcaster Road, York YO24 1QF, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range: $116 - $313 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn York 3*
Number of rooms: 142
Reservation Options:
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Also Known As:
Holiday Inn York Hotel York
York Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn York staff and other travellers.
9 questions
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Questions? Get answers from Holiday Inn York staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Back facing if you want a view!”
 of 5 bubbles NCTravel9, 6 Dec 2016 | Read review
“This hotel is just set off the main road so I would think all rooms would be quiet”
 of 5 bubbles 464Chris, 18 Oct 2016 | Read review
“Stay elsewhere if you want to get any sleep”
 of 5 bubbles AnneRuncorn, 12 Oct 2016 | Read review
“First floor rooms I understand were all as good as the one I had (130)”
 of 5 bubbles 623JohnC, 1 Oct 2016 | Read review
“Book somewhere else - I understand the Holiday Inn Express in York is a better option.”
 of 5 bubbles Terryl-55, 8 Sep 2016 | Read review
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