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Holiday Inn York

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Holiday Inn York
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1,214 Reviews from our TripAdvisor Community

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Showing 1,189: English reviews
Stoke-on-Trent, United Kingdom
Reviewed 5 July 2015

Great Place to Stay to explore York and the North East Coast. Great accommodation clean and a good decor, food also very good the breakfast was excellent. A special mention to the Manager Chris and the George in the restaurant who,s customer awareness was excellent, they couldn't do enough for us, to make our three night stay an enjoyable experience....

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Helpful?
Thank Zoso A
HIYork, General Manager at Holiday Inn York, responded to this review

Dear Zoso A Thank you ever so much for your review, I am delighted you had a great stay. I will be sharing your comments with the team and especially George who will be delighted and will be rewarded for receiving a mention on Trip Advisor. With Kind Regards Chris Freer General Manager

Stockport, United Kingdom
Reviewed 2 July 2015

The location of this hotel is just amazing for an overnight stay whilst at the races. It is a stones throw from the track, we recently stayed here and were very impressed with the all the facilities available. The rooms are immaculate and maintained to a good standard. Bar prices are reasonable, we only ate at the hotel for breakfast,...

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Thank Pandoraxxx
HIYork, General Manager at Holiday Inn York, responded to this review

Dear Pandoraxxx Thank you for your great review, I agree we are in a great location for the racecourse which enables our guests to enjoy this to the full. I am pleased you had an enjoyable stay and I hope the racing was successful for you. With KInd Regards Chris Freer General Manager

Lincoln, United Kingdom
Reviewed 1 July 2015

Fantastic location, right by the racecourse and a fairly quiet road. the receptionist on check in was great, friendly and fortunately the room was ready so we didn't have to wait. The room was clean and tidy and everything in working order. Only slight downfall was the bathroom, it was tiny and was a bit tricky trying to shut the...

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Thank Andrea B
HIYork, General Manager at Holiday Inn York, responded to this review

Dear Andrea B I am so pleased you enjoyed your stay at the hotel for your family celebration. Thank you for reviewing your stay your feedback is appreciated. With Kind Regards Chris Freer General Manager

London, England
Reviewed 30 June 2015

We stayed here for a weekend and even took our little dog with us. It's quite a large hotel and is easy to find and park. Reception was friendly and efficient. We were on our way upstairs to our room within 8 minutes of arriving. The room was a standard room with a double bed and at the far end...

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Thank liam_kenny
HIYork, General Manager at Holiday Inn York, responded to this review

Dear liam-kenny I am so pleased you had an enjoyable stay with us and you had a great family birthday celebration. Thank you for taking the time to review your stay. With Kind Regards Chris Freer General Manager

London
Reviewed 30 June 2015

A nice room in a clean hotel in a very nice setting - just metres from the racecourse. But the ridiculous policy of charging extra for the internet (for which their marginal cost must be close to zero) continues. Breakfast a disappointment and service haphazard. Some dinner items great, others just average.

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Thank mouth_of_flowers
HIYork, General Manager at Holiday Inn York, responded to this review

Dear mouth_of_flowers Thank you for taking the time to review your stay, your feedback is appreciated. I am pleased you found your room to be clean and comfortable. For future reference at all Holiday Inn branded hotels we do provide free internet to all our IHG Reward Members this is a Free loyalty scheme which you can instantly join upon...

King's Lynn, United Kingdom
Reviewed 29 June 2015

One of my major annoyances is fixtures and fittings that are not tidy. Brent Cross had these in abundance. This one was all fine. Air con worked without excessive noise, everything was in good repair and I was welcomed by friendly staff. What let it down was the staff in the morning in the breakfast area forgetting to smile. I...

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1Thank FreshMinty
HIYork, General Manager at Holiday Inn York, responded to this review

Dear FreshMinty Thank you ever so much for your review, your feedback is greatly appreciated and actions will be taken to improve our breakfast service. With Kind regards Chris Freer General Manager

Glasgow, United Kingdom
Reviewed 28 June 2015

If you have stayed in a Holiday Inn before then you will know exactly what to expect; clean tidy rooms, equipped and furnished to the expected standard with en suite, tea/coffee making facilities etc, etc, etc. This member of the chain is no different and represents the company well. Stayed here for a short break and chose it for location,...

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1Thank Crossman51
HIYork, General Manager at Holiday Inn York, responded to this review

Dear GoVanBoy99 I am so pleased you had an enjoyable stay and found the hotel to be in a good location for reaching the city centre and you appreciated our free wifi with being an IHG rewards member. Many Thanks Chris Freer General Manager

Basingstoke, United Kingdom
Reviewed 28 June 2015 via mobile

First night started off poor in the restaurant, however this was sorted the following evening that is due the F&B manager Louise and her staff especially Jessica who looked after myself and the members of my group. Will visit again great 😄😃

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1Thank ikeisha
HIYork, General Manager at Holiday Inn York, responded to this review

Dear ikeisha I am so pleased you had a great time with your group and Louise and Jessica looked after you all. I will be sharing your comments with them and I am sure they will be delighted to receive a mention. Many thanks Chris Freer General Manager

uk
Reviewed 28 June 2015

Stayed recently for en-route for a work meeting. Had nor problems with the stay, checkout was a bit slow. It's about time IHG had something automated for check in/check out. Was upgraded as a platinum member. Rooms seemed quite small, and bathroom was tiny. Although both were functional.

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Thank Durham_Bloke_UK
HIYork, General Manager at Holiday Inn York, responded to this review

Dear Durham_Bloke_UK Thank you for your review and I am pleased you had a good stay and that we were able to upgrade you to thank you for your loyalty as a IHG Platinum Member. With Kind Regards Chris Freer General Manager

Worcester, United Kingdom
Reviewed 26 June 2015

Stayed for three nights, booked using points, so don't really know what we paid, but from other recent stays elsewhere would have been unhappy if it was much over £100. Good stuff....excellent staff, pleasant, obliging with early check in and room request (top floor for max quiet), room extremely clean, very quiet nights. Very handy if you want to use...

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1Thank Teflonted
HIYork, General Manager at Holiday Inn York, responded to this review

Dear Teflonted Thank you for your review, your feedback is appreciated and will be used constructively. With Kind Regards Chris Freer General Manager

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
The Holiday Inn York Hotel enjoys a prime location overlooking York Race course and is just 1.5 miles from the Historic City Centre of York, which boasts the York Minster, Shopping at The Shambles, University of York and the National Railway Museum. The Hotel is 1.5 miles from York Station and is easily accessible by road from the A64 and M1.Whether you're visiting York for a meeting, leisure break, sight seeing or simply to sample the great shopping delights that the city has to offer, the Holiday Inn York Hotel offers comfortable, modern, accommodation, fully air-conditioned throughout, suitable for both the business and leisure traveller.The Holiday Inn York is well equipped for hosting business meetings, weddings and social gatherings with seven meeting rooms that can accommodate 2 to 100 guests.The facilities and services at the hotel include our Family Friendly Restaurant; with 24 hr room service wireless internet access, and ample free car parking.Both Accessible and family rooms are available at the hotel.Kids Stay and Eat Free.* Also a fabulous location for a day at York Races ... more   less 

Additional Information about Holiday Inn York

Address: Tadcaster Road, York YO24 1QF, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > York
Price Range: $116 - $296 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn York 3*
Number of rooms: 142
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Also Known As:
Holiday Inn York Hotel York
York Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn York staff and other travellers.
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Lincoln, United Kingdom
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newcastle
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms are relatively quiet due to the location.”
 of 5 bubbles GriJohn, 23 Feb 2017 | Read review
“I am a points member with I'll wot he trying if staying in these hotels a lot.”
 of 5 bubbles GordonC_12, 1 Feb 2017 | Read review
“Bedrooms and corridors are carpeted.. so quieter with no scraping furniture.”
  • Warm and cosy after a freezing day out. (New year 16/17)
  • Well equipped now with bedside USB charging.
  • Compact but immaculate / walk in shower - no bath.. (room 222)
  • All appeared brand new and immaculate.
 of 5 bubbles davidjM4893PE, 2 Jan 2017 | Read review
“Don't eat here”
 of 5 bubbles D7260LVhelenw, 11 Dec 2016 | Read review
“Back facing if you want a view!”
 of 5 bubbles NCTravel9, 6 Dec 2016 | Read review
5 of 5