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Malmaison York

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2 Rougier Street, York YO90 1UU England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (242)
Room & Suite (36)
Dining (11)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-out
Updated 27/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 27/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#14 of 51 hotels in York
Location
Cleanliness
Service
Value
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Highchairs available
Taxi service
Business Centre with Internet Access
Conference facilities
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kids' meals
Special diet menus
Rooftop bar
Meeting rooms
Spa
Facial treatments
Full body massage
Head massage
Manicure
Massage
Pedicure
Baggage storage
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Soundproof rooms
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Cable / satellite TV
Bath / shower
Safe
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
Languages Spoken
English
268Reviews6Q+A55Room tips
Traveller rating
  • 170
  • 49
  • 23
  • 9
  • 17
Time of year
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Popular mentions
elle wrote a review 17 Jan
Cleethorpes, United Kingdom2 contributions1 helpful vote
We stayed on a Sunday evening after a stay at a different hotel on the Saturday night. We were pleasantly surprised when we stepped into reception with how amazing the decoration and ambiance is! We were greeted at reception by a lovely lady called Yasmin who is an absolute asset to Malmaison; She was extremely welcoming & was so excited for our engagement news. To our surprise we was very kindly upgraded to a Club Deluxe room, which was one of the nicest rooms we have stayed in for a while (we have stayed at the Grand & other places previously. The upgrade is definitely worth considering if staying here! The room is a great size & the bathroom is huge. We visited the roof top bar on 3 separate occasions on the Sunday - safe to say it was a hit. My only negative was how expensive room service was for drinks, but alas that’s our fault for being lazy! We can’t wait to stay here again.
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Date of stay: January 2022Trip type: Travelled as a couple
Room Tip: You can pre book parking at the hotel or get a discounted ticket for Tanner Row around the corner...
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Response from Scott King, Guest Services / Front Office at Malmaison York
Responded yesterday
Dear Seaside36817884732, Thank you for your lovely review. Congratulations on your engagement. I'm pleased to hear you had a fantastic stay. I'll be sure to share your comments with the team especially Yasmin. We look forward to welcoming you back very soon. Kind regards, Scott King
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Peter C wrote a review 17 Jan
1 contribution
My partner took me away for my Birthday, the hotel and staff were fantastic from the moment we arrived. Very friendly reception staff upon been asked what our stay was for I was given two glasses of prosecco as a compliment. The Hotel is finished to a high standard the rooms are very comfortable. Having had drinks in the Sky bar and trying to food I'd highly recommend. Unfortunately due to the fog I wasn't able to see the view from the sky bar however i will plan another visit in the summer!
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Date of stay: January 2022
Cleanliness
Service
Sleep Quality
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Response from Scott King, Guest Services / Front Office at Malmaison York
Responded yesterday
Dear Petercou22, Thank you for your lovely review. I'm pleased to hear you had a great time with us. We look forward to welcoming you back very soon. Kind regards, Scott King
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SallyA2702 wrote a review 16 Jan
Malton, United Kingdom17 contributions7 helpful votes
We had a fantastic weekend in York as my husband’s birthday present despite the freezing fog on Saturday. Malmaison was over and above what we had expected. Our room was amazing, the rooftop bar superb (looking forward to coming back here when we can see the view and in summer) and breakfast was very very good. The yoghurt and fruit was the best. The service from reception when we arrived on Saturday and from Yasmin today and from the bar and restaurant couldn’t be faulted. I highly recommend and we will be back.
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Date of stay: January 2022Trip type: Travelled as a couple
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Response from Scott King, Guest Services / Front Office at Malmaison York
Responded 3 days ago
Dear SallyA2702, Thank you for your lovely review. I'm pleased to hear you was truly looked after. I'll be sure to share your comments with the team especially Yasmin. We look forward to welcoming you back very soon. Kind regards, Scott King
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Gunther Photography wrote a review 16 Jan
Flint, United Kingdom1 contribution
A fantastic hotel with fantastic staff. The food is amazing from breakfast through to your evening meals. Go up to the rooftop bar and have some cocktails. The staff up there were fantastic and were easily asked to make any cocktails we wanted. Service was quick and efficient at all times. Room was beautiful,clean and roomy. Had all we needed for our stay. Would definitely stay again as the hotel is right in the heart of the city with the Minster a couple of mins away on foot
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Date of stay: January 2022Trip type: Travelled as a couple
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Response from Scott King, Guest Services / Front Office at Malmaison York
Responded 3 days ago
Dear workshopboy, Thank you for your lovely review. I'm pleased to hear you had a fantastic time. I'll be sure to share your comments with the team. We look forward to welcoming you back very soon. Kind regards, Scott King
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TeeG wrote a review 11 Jan
Preston, United Kingdom5 contributions1 helpful vote
Me and my (now) fiancé stayed early December. The room was incredible but most of all it was Yasmin who created a magic evening. We were staying in the suit and she put roses down for us. She also managed to get us a table in the rooftop bar. I proposed here and Yas came up later on to congratulate us. Fantastic evening and a huge thank you to Yas
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Date of stay: December 2021Trip type: Travelled as a couple
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Response from Scott King, Guest Services / Front Office at Malmaison York
Responded 1 week ago
Dear teeg759, Thank you for your lovely review. Congratulations on your engagement. I'm pleased to hear you had a fantastic time. I'll be sure to share your comments with the team especially Yasmin. We look forward to you back very soon. Kinde regards, Scott King
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LOCATION
United KingdomEnglandYorkshireNorth YorkshireYork
NUMBER OF ROOMS
150
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Frequently Asked Questions about Malmaison York
Which popular attractions are close to Malmaison York?
Nearby attractions include Locked In Games York (0.2 km), Can You Escape? York (0.3 km), and Treasure Hunt York (0.3 km).
What are some of the property amenities at Malmaison York?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Malmaison York?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Malmaison York?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Malmaison York?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Malmaison York?
Conveniently located restaurants include Wine Stories, Dough Eyed Pizza, and skosh.
Are there opportunities to exercise at Malmaison York?
Yes, guests have access to a fitness centre during their stay.
Is Malmaison York located near the city centre?
Yes, it is 1.0 km away from the centre of York.
Are any cleaning services offered at Malmaison York?
Yes, dry cleaning and laundry service are offered to guests.
Does Malmaison York offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Are there any historical sites close to Malmaison York?
Many travellers enjoy visiting York Cold War Bunker (1.9 km), Holy Trinity Church (0.6 km), and Merchant Adventurers' Hall (0.6 km).