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Principal York, an IHG hotel

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Station Road, York YO24 1AA England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (2023)
Room & Suite (684)
Dining (183)
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Principal York, an IHG hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#45 of 51 hotels in York
Location
Cleanliness
Service
Value
Located in the heart of the beautiful historic city of York The Principal York elegantly combines carefully preserved Victorian architecture alongside more modern touches. The ground floor public spaces offer sweeping views into gardens and beyond to York Minster. Breakfast lunch and dinner is served in the Refectory Kitchen and Terrace and drinks are available from 11am till late in the Chapter House Bar and Games Room. Visit the stunning Garden Room for afternoon tea. As a premier luxury wedding venue in York the hotel and gardens provide the perfect backdrop for your wedding pictures. The Victorian Oak Room holds up 110 guests for dinner while the Events Centre can seat up to 300. The Principal York also boats a variety of meeting spaces from small rooms to the Events Centre with capacity for 410 delegates theatre style.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Housekeeping
Room service
Safe
VIP room facilities
Iron
Refrigerator
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Historic Hotel
Languages Spoken
English
2826Reviews96Q+A100Room tips
Traveller rating
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  • 157
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Popular mentions
floppsy_9 wrote a review 9 Jan
northumberland7 contributions11 helpful votes
Just returned from our second visit here but our first break away since covid 19 hit us hotel was lovely staff very friendly we paid for breakfast first morning seemed a few young staff on which had been thrown in at the deep end no one seemed to know what they were doing cereals and juices were self serve hot food was served by a member of staff breakfast was cold but didn’t complain has they were all under a lot of pressure we had a evening that night and it was very nice only one waitress on yet again under pressure Second morning for breakfast a few more trained staff on and all breakfast was self service but yet again breakfast was stone cold so yes this issue needs addressed by management. Only other big issue for us was face coverings there is signs at every entrance and more than 80% of guests are Not wearing masks all staff are wearing masks for god sake people covid is out there and I’m sick of hearing where tripped vaccinated it doesn’t matter have respect for staff and other guests I did bring this issue up at checkout and hope something can be done.
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Date of stay: January 2022Trip type: Travelled as a couple
2 Helpful votes
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Response from Director of Operations, Other at Principal York, an IHG hotel
Responded 1 week ago
Dear floppsy_9, Thank you for taking the time to submit your feedback regarding your recent stay with us. We take your feedback very seriously for the improvement of our services so please rest assured that your notes have been communicated with our management team and especially food & beverage. We hope to have a chance to welcome you again in the not too distant future. Best regards,
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Laura A wrote a review 9 Jan
Stotfold, United Kingdom8 contributions9 helpful votes
We travelled on New Years Day for a couple of days, well what can I say first impressions was wow. Checked in early and walked to our room. It was amazing clean tidy and spacious. Can not fault it. Everything was perfect from when we arrived to when we left, staff were lovely and always asking if we are enjoying our stay. We can not wait to return in the summer 😊
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Date of stay: January 2022
Value
Cleanliness
Service
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Response from Director of Operations, Other at Principal York, an IHG hotel
Responded 1 week ago
Dear lauraaC2050MD, Thank you for your 5 star review! It is great to hear your feedback and thank you for taking the time to submit your comments. Our team is looking forward to welcome you again soon! Kind regards,
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abbo wrote a review 4 Jan
Bebington, United Kingdom8 contributions2 helpful votes
My wife and I found the car parking easy happily positioned close to the hotel. A good helpful start. We checked in 2 hours early with an upgrade, brilliant. Reception staff were warm, friendly, informative , well turned out and helpful. Our first impressions of the hotel was equally impressive. A touch of the Brideshead Revisited we mentioned. A very large imposing, classy looking building, full of character, quality and class. Beautiful lounges, sitting areas, toilets, spa and rooms. A lovely garden room for breakfast. Our room had a magnificent garden and Church view. A spacious classy bathroom and a huge comfy bed. All areas filled with quality, toiletries, tea coffee, art and fridge for water. The only critiques we had was some mechanical noise could be heard at night but, even that was quaint. It is 1897 built after all. The breakfast was not to our tastes. If the hotel could get somewhere near Betty's tea rooms breakfast it would be the best hotel in the world. However, it is most certainly one of the best hotels we have stayed in and we have stayed many great hotels. I'm almost missing this hotel already - we will have long found memories of our recent two day stay. Many thanks to the wonderful people at the fantastic Principle Hotel in York.
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Date of stay: January 2022
Location
Service
Sleep Quality
Room Tip: Garden views are good
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Response from Director of Operations, Other at Principal York, an IHG hotel
Responded 2 weeks ago
Dear Abbinski, We would like to thank you for your positive review! I am delighted to hear that you and your wife thoroughly enjoyed your stay with us. Pleased to hear that you were so happy with your room! We appreciate your feedback and we hope to have a chance to welcome you again in the not too distant future. Kind regards,
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TAFF270560 wrote a review Dec 2021
London, United Kingdom57 contributions62 helpful votes
We stay in York a couple of times a year and use to stay at the Grange which is now closed. We tried the Principal and the hotel is excellent. The staff in all areas were superb from initial check in where we received a free upgrade, the barman who helped us park and then served us in the evening and the dinning room and breakfast staff. Room was great, communal areas are vast with plenty of space in these covid times. Parking right outside is a bonus. We will be back
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Date of stay: December 2021
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Farrahpalooza wrote a review Dec 2021
London, United Kingdom451 contributions215 helpful votes
I’m having a wonderful time here with my family on the Christmas package. The food is delicious and the staff are marvellous. They very kindly put a Christmas tree with lights on my suite, which has really cheered me up following a big recent bereavement. I thought this Christmas would be terrible following our loss, but the staff have made it one of the loveliest festive experiences ever. The hotel and our rooms are spotlessly clean and we were delighted with the Christmas hamper and also the stocking from Father Christmas hanging on our doorknobs in the morning on Christmas Day. Thank you to all the staff - we are genuinely disappointed to be leaving tomorrow!
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Date of stay: December 2021Trip type: Travelled with family
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PRICE RANGE
US$142 - US$267 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
royal york hotel grand victorian, royal york hotel york
FORMERLY KNOWN AS
The Royal York Hotel
LOCATION
United KingdomEnglandYorkshireNorth YorkshireYork
NUMBER OF ROOMS
155
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Frequently Asked Questions about Principal York, an IHG hotel
Which popular attractions are close to Principal York, an IHG hotel?
Nearby attractions include National Railway Museum (0.3 km), Locked In Games York (0.4 km), and Can You Escape? York (0.4 km).
What are some of the property amenities at Principal York, an IHG hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Principal York, an IHG hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Principal York, an IHG hotel?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Principal York, an IHG hotel?
Conveniently located restaurants include Dough Eyed Pizza, skosh, and The Rattle Owl.
Are there opportunities to exercise at Principal York, an IHG hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Principal York, an IHG hotel located near the city centre?
Yes, it is 0.9 km away from the centre of York.
Are any cleaning services offered at Principal York, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Principal York, an IHG hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Principal York, an IHG hotel?
Many travellers enjoy visiting York Cold War Bunker (1.6 km), Holy Trinity Church (0.8 km), and Merchant Adventurers' Hall (0.9 km).
Does Principal York, an IHG hotel have any great views?
Yes, guests often enjoy the park view available here.