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B+B York is a privately owned boutique bed and breakfast hotel, offering four-star accommodation to our guests in the historic city of York. Situated just a few minutes from the famous city walls, we offer the perfect location for exploring the jewel of Yorkshire. We have 26 bedrooms, ranging from a single room to a large family suite. As well as stylish, comfortable bedrooms and delicious breakfasts, the property hosts a cosy hotel bar, serving wine spirits and local ales. The B+B concept is the brainchild of a group of like-minded professional hoteliers who have rewritten the rules, and created a new style of bed and breakfast hotel for the 21st century.
Please do not book room 4. Lovely hotel, so clean and breakfast was great! However the room which cost us £237 had apparently a new bed but the mattress and pillows were awful. If either of us moved we awoke and the room had an unpleasant odour, the view was of the courtyard and I was awakened throughout the night by what sounded like a generator. In our view this was over priced.
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Review collected in partnership with this hotel
Date of stay: September 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Michael Swannell-Berry, General Manager at B+B York
Responded 4 days ago
Dear thusse770031, Thank you for taking the time to share your feedback about your recent stay at B+B York. We appreciate your valuable input and would like to address your concerns. Firstly, we understand that mattresses are a very personal preference, and what may be comfortable for one person may not be for another. We apologize that the mattress and pillows in your room did not meet your expectations. We have noted your feedback, and we will certainly look into the possibility of offering different mattress options in the future to better accommodate our guests' diverse preferences. Regarding the unpleasant odor in your room, we are truly sorry for any inconvenience this may have caused. This is not a common issue, and we take such matters seriously. We will investigate the source of the odor to ensure it does not affect future guests. In terms of pricing, we continuously monitor our rates to ensure they are in line with the York market and similar properties in the area. While we aim to provide excellent value for the quality of service and accommodation we offer, we regret that you felt the room was overpriced. Your feedback is essential to us, and we will review our pricing to ensure it remains competitive while delivering the level of comfort and service our guests expect. Lastly, we appreciate your kind words about the cleanliness of our hotel and the quality of our breakfast. We take pride in maintaining high standards in these areas and are delighted to hear that you enjoyed them. We sincerely apologize for any disruptions you experienced during your stay, such as the noise from the courtyard and the generator. We will take steps to address these issues to enhance the overall guest experience. We hope that you will consider staying with us again in the future and give us another opportunity to provide you with a more comfortable and enjoyable stay. Your satisfaction is important to us, and we are committed to making improvements based on your feedback. Thank you once again for your review, and we look forward to welcoming you back to B+B York. Warm regards, Michael Swannell-Berry
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent hotel , staff were amazing especially reception staff, bed was sooo comfy & room fabulous great place to stay highly recommended to stay here and a 15 minute walk into York city centre , the area is lovely too , I would definitely book to stay here again
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Review collected in partnership with this hotel
Date of stay: September 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Duty Manager, Guest Services / Front Office at B+B York
Responded 5 days ago
Many thanks for taking the time to review your stay, we really do appreciate it! I'm thrilled to hear you had a fabulous girls trip with us and that the room stood out as a great place to stay. Thank you for your wonderful comments about our team, they work very hard to provide amazing stays to our guests. I'll be sure to pass on your feedback to everyone. For any future bookings, please do contact us at the hotel as we will beat or match any online price. We very much look forward to welcoming you back in the near future. Kind Regards Joseph
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed two nights with my elderly parents and whilst the hotel was clean, comfortable, beautifully presented and near to town it was the staff and breakfast that really sets this place apart, highly recommended and I plan to stay again when I go back to York.
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Review collected in partnership with this hotel
Date of stay: September 2023
Value
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Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Duty Manager, Guest Services / Front Office at B+B York
Responded 6 days ago
Many thanks for taking the time to review your stay, we really do appreciate it! I'm thriled to hear you had a brilliant stay with us and that our team really stood out as a highlight. I'll also be sure to pass on your lovely comment about our breakfast to the chef. It's great to read that all our hard work is paying off and providing guests with brilliant stays that make you want to return again and again. For any future bookings, please do contact us at the hotel as we will beat or match any online price. We very much look forward to welcoming you back in the near future. Kind Regards Joseph
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Quiet, pleasant position close to city centre. Comfortable, clean room with helpful staff and a good breakfast. York is a great city to visit with lots of interesting places. I would stay at B+B York again.
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Review collected in partnership with this hotel
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Duty Manager, Guest Services / Front Office at B+B York
Responded 1 week ago
Many thanks for taking the time to review your stay, we really do appreciate it! I'm happy to hear we ticked all the boxes of a great stay and that you would stay with us again in the future. I'll be sure to pass on your feedback to the team. For any future bookings, please do contact us at the hotel as we will beat or match any online price. We very much look forward to welcoming you back in the near future. Kind Regards Joseph
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a fabulous place to stay with a good welcome and a fabulous breakfast. It has parking which is a bonus and it’s only c. 10 minutes to walk into the City. The room was fresh and ultra clean. Highly recommend thankyou.
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Date of stay: September 2023
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Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Duty Manager, Guest Services / Front Office at B+B York
Responded 1 week ago
Many thanks for taking the time to review your stay, we really do appreciate it! I'm thrilled to hear you think we are a fabulous place to stay! Our location really is a great bonus being so close to town but far enough away for a very quiet nights sleep. I'll be sure to pass on your wonderful feedback about the welcome you received, the breakfast and how clean and fresh the room was to our hardworking team. For any future bookings, please do contact us at the hotel as we will beat or match any online price. We very much look forward to welcoming you back in the near future. Kind Regards Joseph
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very good breakfast and staff very attentive, and very helpful in the breakfast room. Room a bit spartan and the walls thin. But provision of the electric fan for a hot weekend was really welcome! Overall would stay here again.
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Review collected in partnership with this hotel
Date of stay: September 2023
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Duty Manager, Guest Services / Front Office at B+B York
Responded 1 week ago
Many thanks for taking the time to review your stay, we really do appreciate it! I'm happy to hear you had a good stay with us and you would stay with us again in the future. I'll be sure to pass on your great feedback about our wonderful Yorkshire breakfast to the chef. I will also pass on all your lovely feedback to the entire team who work so hard to make every stay perfect. For any future bookings, please do contact us at the hotel as we will beat or match any online price. We very much look forward to welcoming you back in the near future. Kind Regards Joseph
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We spent one night only in this hotel and wished we'd booked for longer!! Cannot find fault with anything! Wonderful helpful staff, clean and spacious room, delicious breakfast!!! Brilliant location!!
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Review collected in partnership with this hotel
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Duty Manager, Guest Services / Front Office at B+B York
Responded 1 week ago
Many thanks for taking the time to review your stay, we really do appreciate it! I'm thriled to hear you had an excellent stay with us! We are always happy to hear guests wished they'd stayed longer, you're always welcome to come pay us another visit. I'll be sure to pass on your lovely comments to the team and to the chef for serving up our amazing breakfast. For any future bookings, please do contact us at the hotel as we will beat or match any online price. We very much look forward to welcoming you back in the near future. Kind Regards Joseph
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Room pleasant, location very nice, clean, helpful staff, great breakfast, and had onsite parking! The inn was well maintained, nice simple furnishings. Great choice of breakfasts, week prepared Svs served nicely. Works stay again.
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Review collected in partnership with this hotel
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Duty Manager, Guest Services / Front Office at B+B York
Responded 1 week ago
Many thanks for taking the time to review your stay, we really do appreciate it! I'm thriled to hear you had a very nice stay with us. It sounds like we ticked all the boxes for a great time away. I'll be sure to pass on your kind words to the team. For any future bookings, please do contact us at the hotel as we will beat or match any online price. We very much look forward to welcoming you back in the near future. Kind Regards Joseph
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were in York for a visit to the University. The B&B was booked last minute and was better than expected. Comfortable and clean with a good breakfast. Staff were very helpful. All in all it was great value and so close to the city centre.
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Review collected in partnership with this hotel
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Duty Manager, Guest Services / Front Office at B+B York
Responded 1 week ago
Many thanks for taking the time to review your stay, we really do appreciate it! I'm happy to hear you enjoyed your time with us and found us great value. Clean, comfortable and a good breakfast ticks all the boxes of what your need for a good nights stay. I do hope York university stood out to and we see you back for many more visits in the future. For any future bookings, please do contact us at the hotel as we will beat or match any online price. Kind Regards Joseph
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Could not recommend this hotel highly enough. The staff were lovely and made us feel very welcome. The rooms were spotlessly clean. Lovely quiet location just a short walk from the center of York. Will definitely be staying here afain
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Review collected in partnership with this hotel
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Duty Manager, Guest Services / Front Office at B+B York
Responded 1 week ago
Many thanks for taking the time to review your stay, we really do appreciate it! I'm thrilled to hear you think we are a wonderful hotel and can't recommend us highly enough! All the team work hard to make our hotel the best so your comments really mean a lot. I'll be sure to pass on your kind words to the team. For any future bookings, please do contact us at the hotel as we will beat or match any online price. We very much look forward to welcoming you back in the near future. Kind Regards Joseph
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.