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89 The Mount, York YO24 1AX England
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Traveller (672)
Room & Suite (390)
Dining (86)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Contactless check-out
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#13 of 52 hotels in York
Location
Cleanliness
Service
Value
Travellers' Choice
Hotel du Vin & Bistro York is located in the tranquil area known as The Mount, close to the city's historic centre. This beautiful hotel in York city centre is housed within a Grade II-listed building that dates back to the early 19th century. Formerly a private home and an orphanage, the hotel houses 44 stylish bedrooms and suites, trademark bistro, bar and private dining rooms, along with a terrace, courtyard and inner forum for alfresco dining. York is a historic and beautiful city, believed to date back from Roman times. York is the county town of Yorkshire, perfect for a cultural getaway or a romantic weekend break that will inspire.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Banquet room
Baggage storage
Parking
Wifi
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Meeting rooms
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Room service
Safe
Minibar
Flatscreen TV
Bath / shower
Complimentary toiletries
Telephone
Iron
Laptop safe
Wake-up service / alarm clock
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Business
Languages Spoken
English
2005Reviews29Q+A100Room tips
Traveller rating
  • 1,139
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Popular mentions
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Most Recent
Gill S wrote a review Sep 2022
2 contributions1 helpful vote
Staff looked after guests throughout the day, from start to finish and were gracious and friendly even at the end of the evening when some had over indulged at the bar! A beautiful setting and food food.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Eve Parkinson, Guest Services / Front Office at Hotel du Vin York
Responded 5 days ago
Dear Gill, Thank you so much for your kind review! It was our pleasure to host you and the rest of the wedding party. I'm so glad to hear you all enjoyed your evening and our team looked after you well. We hope to welcome you to Hotel Du Vin York again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rob J wrote a review Sep 2022
2 contributions4 helpful votes
We took 2 rooms on a DBB and due to a wedding, we were moved to a separate annex part of the hotel. Both room were mezzanine with the bathroom upstairs. Observations; 1. Check in lady was excellent and very friendly as was the reservation rep. 2. Only one towel in the room so had to phone reception to get another one which took 15 mins and a multiple of calls as the phone wasn't answered. 3. We wanted to get a pre dinner drink in the bar but there was a queue, 2 deep, with only one person serving (the wedding) so gave up. 4. Main member of staff in the restaurant was quite surly, bordering on being rude. Same for breakfast. 5. Temperature in both rooms was too hot and the air con not working properly. 6. The window didn't stay open so had to sandwich a box of tissues under it to keep it open (same in both rooms.) 7. Small thing, but the clocks in reception with 'times at other venues' are often out ie Edinburgh 3 hours in front of York and Bristol 2 hours behind. Apparently, its because the batteries need changing. A small thing but not great first impression.Just change the batteries! Sadly, with all these things added together we wouldn't stay again. I gave my feedback on departure and well received. I'm not worried about a discount, I just want to offer mu honest and considered feedback so you can get better. Good luck. Might just have been heavily altered by wedding.
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Date of stay: September 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Eve Parkinson, Guest Services / Front Office at Hotel du Vin York
Responded 2 weeks ago
Dear Rob, Thank you kindly for your valuable feedback. We appreciate your honesty as we can always strive to improve. I would firstly like to say I am sorry to hear your stay did not meet expectations and you would not choose to stay with us again because of this. Thank you for mentioning our reservation and reception team were excellent, we do pride ourselves on a friendly, courteous team which is why I am saddened to read you felt a member of our restaurant team did not provide this service. This has been investigated by the department to ensure future guests are consistently met with the usual Hotel Du Vin warm welcome. It is highly unusual our bedrooms are lacking amenities such as towels, so I am disappointed to hear you were short of this upon check in. I can confirm our reception team would have been happy to rectify this for you and it is unfortunate to learn you could not get through to them on the phone. Again, this is an expectation and has been raised with the relevant team. Our maintenance team has fixed any issues experienced with our air conditioning, so I would like to offer my apologies for the inconvenience. Your feedback is incredibly important to us and I do thank you for taking time to write this. I am also happy to hear our team on departure took your comments onboard and be assured it has been shared with the rest of the team. Guest experience is incredibly important to us and I would absolutely love to welcome you back to Hotel Du Vin York to ensure your stay meets both your and our expectations. Please feel free to contact me directly to discuss any further matters or to book with us again. My email is receptionmgr.york@hotelduvin.com Kind regards, Eve
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rob U wrote a review Sep 2022
4 contributions1 helpful vote
Very nice, close to the city centre. Only slight moan was the menu for evening dinner didn’t really float our boat, but overall a pleasant stay for three nights. Hotel staff are very pleasant particularly the lady in the restaurant who showed us to our table each morning
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Eve Parkinson, Guest Services / Front Office at Hotel du Vin York
Responded 2 weeks ago
Dear Rob, Thank you so much for your kind feedback and I am glad to hear you enjoyed your stay with us. Our new Autumn menu is launching soon so I hope next time you stay with us you can find something to enjoy. We hope to welcome you back to Hotel Du Vin York in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Andrew S wrote a review Sep 2022
Glasgow, United Kingdom7 contributions3 helpful votes
+1
Having stayed and visited Hotel Du Vin throughout the UK over the years the chain was our default for quality hospitality. Unfortunately York HDV has dispelled our confidence. On arrival we were told ( not shown) where our room was. On entry to the room it stank of drains (putting it politely). On complaint we were moved to another room but as HDV standards go it was disappointing. The shower screen seal was mouldy and dirty, the sink’s glazing was “crazed” and failed to drain due to a blocked drain. The plug hole was filthy. The toilet seat coating was damaged with dampness (very unhygienic) as was the bath panel. See photos. Breakfast in HDV used to be a an experience to relish and was our primary reason for staying. Unfortunately it’s been replace by stale croissants, the cheapest of bread for toast and serve yourself coffee machine. We ate at the restaurant on the first evening which was a soulless affair. The food was reasonable but the atmosphere in the aged, faded restaurant was non existent. Everywhere in the hotel seems to be a corridor or circulation space. The bar is the route between the restaurant and reception. There was no area to relax in. The seating outside was unpleasant being located in front of a busy road. At no point was the seat pad put out for guest to sit on. It just looked deserted akin to an out of season resort hotel. We assume the HDV chain has been taken over by a budget hotel group over the last year. We stayed in the Stratford upon Avon HDV last September and it was of a standard we would expect. All on all very disappointing!
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Eve Parkinson, Guest Services / Front Office at Hotel du Vin York
Responded 3 weeks ago
Dear Andrew, Thank you for taking the time to speak to our deputy general manager Sarah over the phone today. Once again our apologies for not meeting your expectations, we aim to make our guest experiences as enjoyable and relaxing as possible. As a result of not meeting these expectations, Sarah will follow up your telephone conversation with an email. Kind regards, Eve
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SJSP wrote a review Sep 2022
2 contributions1 helpful vote
Had a lovely one night stay over in York.. Met with a smile from the charming and bubbly Sharifa on reception. Lovely customer service….. the room was spotless and even though it was over looking the main road, traffic noise was barely audible.. Twin room was perfect for our needs, light and airy.. beds were a dream.. Engaging conversation with Kishayne on the bar, again super customer service…will definitely recommend and can’t wait to return…
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Eve Parkinson, Guest Services / Front Office at Hotel du Vin York
Responded 3 weeks ago
Dear Suzy, Thank you so much for your kind review! I am so pleased to hear you enjoyed your stay with us and that Sharifa & Kishayne made your stay even more special. We look forward to welcoming you back to Hotel Du Vin York in the near future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Debra L wrote a review Sep 2022
Humberston, United Kingdom20 contributions2 helpful votes
We enjoyed another amazing meal last night, 31/08/22, at the hotel in the courtyard. We always take our 2 golden retrievers with us on our break to York, and they are welcomed equally as we are. The staff are so pleasant and helpful, and the food is amazing 🤩 Highly recommend this establishment,and I can’t wait to come back. Thank you for making us feel so welcome.
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Date of stay: August 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rosie Sasso, Guest Services / Front Office at Hotel du Vin York
Responded 4 weeks ago
Hello Debra, Thank you for taking the time toleave us this lovely review! We look forward to welcoming you back again soon! Kind Regards Ezra Duty Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sophie M wrote a review Aug 2022
2 contributions
My husband and I chose this venue for our wedding reception and it was absolutely fantastic! The staff are very friendly and will take good care of you, we had a few allergy issues food wise and they were very careful as well as accommodating, the food itself was absolutely amazing! The rooms are very comfortable, spacious and cosy. I highly recommend this place even just for dinner.
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Date of stay: August 2022
Rooms
Service
Sleep Quality
Room Tip: Belle Époque suite has 2 free standing bath tubs facing the television, it's perfect for a...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rosie Sasso, Guest Services / Front Office at Hotel du Vin York
Responded 4 weeks ago
Hi there Sophie! Thank you so much for leaving us this review. It was an absolute pleasure hosting your wedding reception! I'm so glad to hear that we were able to accomodate you and your guests during the stay. Hopefully you'll join for dinner again soon! Kind Regards Ezra Duty Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jenny C wrote a review Aug 2022
Berkshire, United Kingdom35 contributions7 helpful votes
My husband and I stayed in Harrogate for one night and then went over to York for the rest of our stay. This is a fantastic hotel - such beautiful decor, a great location, and friendly staff, particularly the staff in the restaurant at breakfast. The famous Betty's Tea Room and The Ivy restaurant are les than 100 yards away. We ate at The Ivy and it was phenomenal food. Our room was small, but perfectly lovely for what we wanted. Soft carpet, an amazingly comfy bed, and a brilliant powerful shower. The breakfast was delicious. I would absolutely recommend this hotel to anyone staying in Harrogate, and will definitely return if ever I am back in Harrogate. Parking is right outside if you can get a space booked, and is £10 per night, which is very reasonably priced. Tahnk you so much for a wonderful stay!
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Date of stay: August 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rosie Sasso, Guest Services / Front Office at Hotel du Vin York
Responded 4 weeks ago
Thank you so mucyh for taking the time to leave this review for us Jenny. We hope to welcome you back again very soon! Kind Regards Ezra, Duty Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mark Silvester wrote a review Aug 2022
40 contributions4 helpful votes
+1
Love Hotel Du-Vin and remain loyal to the brand whenever possible. This was my first visit to HDV York and I wasn’t disappointed. Welcomed with a smile by the FOH staff, and treated very well by all the staff. Matt the GM should be very proud of his team. Breakfast every day was excellent and we ate in the restaurant on one evening, food as always was excellent with a great selection of wines (as you’d expect). Thank you, we’ll be back.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rosie Sasso, Guest Services / Front Office at Hotel du Vin York
Responded 4 weeks ago
Thank you so much for your kind review Mark. We looking forward to welcoming you back again soon. Kind Regards Ezra Duty Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Peter B wrote a review Aug 2022
1 contribution
Never a bad experience here! Stunning rooms, beautiful building and perfect location, just outside the city. Staff are all very friendly and attentive with special mention to Lydia for looking after us so we'll at breakfast and Kishayne for going above and beyond at the bar, going so far as to help my daughter make her own mocktail!
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rosie Sasso, Guest Services / Front Office at Hotel du Vin York
Responded 4 weeks ago
Hi Peter, Thank youfor taking the time to leve us a review. I will make sure to pass on your wonderful feedback to Lydia and Kishayne. We hope to welcome you back soon. Kind Regards Ezra Duty Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$122 - US$207 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel du vin york
LOCATION
United KingdomEnglandYorkshireNorth YorkshireYork
NUMBER OF ROOMS
44
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Frequently Asked Questions about Hotel du Vin York
Which popular attractions are close to Hotel du Vin York?
Nearby attractions include The Bar Convent Living Heritage Centre (0.3 km), Everyman Cinema York (0.2 km), and Brewdog York (0.5 km).
What are some of the property amenities at Hotel du Vin York?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel du Vin York?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel du Vin York?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at Hotel du Vin York?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Hotel du Vin York?
Conveniently located restaurants include Delrio's Cellar Restaurant, Dough Eyed Pizza, and Cafe La Tazzina.
Is Hotel du Vin York located near the city centre?
Yes, it is 0.4 km away from the centre of York.
Are any cleaning services offered at Hotel du Vin York?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel du Vin York?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel du Vin York offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Are there any historical sites close to Hotel du Vin York?
Many travellers enjoy visiting York Cold War Bunker (1.5 km), Holy Trinity Church (1.3 km), and Merchant Adventurers' Hall (1.2 km).