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Hotel Indigo York, an IHG Hotel

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Traveller (1456)
360
Panoramas (43)
Room & Suite (688)
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S$123
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About

#17 of 52 hotels in York
Location
Cleanliness
Service
Value
Travellers' Choice
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Meeting rooms
24-hour security
Baggage storage
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Special diet menus
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Refrigerator
Flatscreen TV
Hair dryer
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Quiet
Languages Spoken
English, Polish
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards
2707Reviews101Q+A100Room tips
Traveller rating
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KAREN D wrote a review 17 Feb
6 contributions15 helpful votes
Just back from two nights staying in the Indigo Hotel York. We love this chain of hotels and have stayed in Indigo Hotels in Edinburgh, Chester and Liverpool. Good standard of decor, comfy beds, smiley professional, helpful staff and delicious breakfasts. That is what we expect with Indigo and York did not disappoint. The location of this hotel is perfect to explore the wonderful city of York and if we return to York in the future this is where we will stay. Would definitely recommend this hotel.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from hotel indigoyork, Owner at Hotel Indigo York, an IHG Hotel
Responded 3 days ago
Dear MrsKHolidays, Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay. It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for. Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future. Kind regards, Front of House Manager. Christopher R
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Maggiemou wrote a review Jun 2023
Salisbury, United Kingdom44 contributions18 helpful votes
Hotel's Favourite
One of the best hotels I've stayed at in a long time. Very welcoming staff, great sized room with separate little room with sofa bed in for our teenage daughter. Our larger than king sized bed was huge and very comfortable. Hotel was ideally situated for easy walk into city centre and there were lots of independent cafes, shops and restaurants along Walmgate.
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Get there early to get a parking space
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
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Response from hotel indigoyork, Owner at Hotel Indigo York, an IHG Hotel
Responded 27 Jun 2023
Dear Maggiemou, Thank you for taking the time to leave a review about your stay with us here at Hotel Indigo. I am delighted to hear you enjoyed your stay with us. I am glad to see you enjoyed the room so much and our fantastic location. We do hope to see you return soon. Kind regards, Jacob
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Cartvale wrote a review 15 Feb
Prestwick, United Kingdom773 contributions460 helpful votes
About a twenty minutes walk from train station, but situated a five minute walk from the Shambles.On arrival check in staff fast and friendly, toom well equipped, safe,fridge, bar of magic chocolate and water. Shower good, facilities clean, housemaids helpful. Breakfast is a really good choice, with a selection of cold and prepared hot dishes. Staff attentive and top up your coffees. Ideally situated that you can wander around to the York museum, tower and other central sites. A bus 415 or 7 can be caught a few minutes away to the retail outlet. Area is quiet situated far enough from the buzz
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from hotel indigoyork, Owner at Hotel Indigo York, an IHG Hotel
Responded 4 days ago
Dear Cartvale, Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay. It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for. Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future. Kind regards, Amy C Front of House Supervisor
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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FunWithDickandJane wrote a review 13 Feb
Washington, United Kingdom123 contributions23 helpful votes
Great stay for a couple of nights. From checking in to checking out can’t fault anything about the hotel. Staff were all amazing, room well appointed and clean. Also have to say that the full Yorkshire breakfast is not to be missed. I would recommend this hotel and would definitely stay there again
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Date of stay: February 2024Trip type: Travelled as a couple
Room Tip: Parking just round the corner for the hotel at £15 a night very reasonable
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from hotel indigoyork, Owner at Hotel Indigo York, an IHG Hotel
Responded 4 days ago
Dear FunWithDickandJane, Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay. It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for. Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future. Kind regards, Amy C Front of House Supervisor
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ryan K wrote a review 12 Feb
Edinburgh, United Kingdom101 contributions104 helpful votes
Second time staying at this hotel and another lovely stay. Very centrally located and walking distance to the main attractions of York. Hotel is lovely and clean and plenty of choice at breakfast. Only disappointing aspect is they have taken £50 off my credit card which I didn’t authorise for a room upgrade for having my 7 year old with us. At time of booking this was never mentioned to me and at check in disputed this and told a manager would be asked about it and they would get back to me but never did and have sneakily taken £50 off my card. I have emailed the hotel to hopefully they see sense and refund. Otherwise another good stay here and would recommend the hotel
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from hotel indigoyork, Owner at Hotel Indigo York, an IHG Hotel
Responded 1 week ago
Dear ryank559, Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay. It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for. I am glad that we resolved the misunderstanding regarding the upgrade fee, which was discussed with myself prior to your stay. Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future. Kind regards, Amy C Front of House Supervisor
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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kelly wrote a review 10 Feb
Leigh, United Kingdom4 contributions1 helpful vote
Pros Lovely clean hotel. Good sized room Breakfast lovely. Excellent location. Guy at bar on the evening very attentive and pleasant. Cons Coffee machine was broken so we couldn’t get a nice coffee All soft drinks at breakfast were warm asked for an iced water which didn’t arrive so me and my partner were very thirsty. When I complained the 2 girls at breakfast just looked at me. POOR Scent cannon as you walk in hotel over powering in my opinion
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Date of stay: February 2024Trip type: Travelled as a couple
Room Tip: Don’t expect a cold water or drink at breakfast
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from hotel indigoyork, Owner at Hotel Indigo York, an IHG Hotel
Responded 1 week ago
Dear Sightsee52478918423, Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay. I would like to apologise for the inconvenience you have encountered during your stay. Please rest assured that all your comments have been taken into consideration and reviewed to take necessary action and correct any shortcomings. I hope that despite your experience on this occasion we have the opportunity to welcome you back to Hotel Indigo in the future. Kind regards, Amy C Front of House Supervisor
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Martin5192 wrote a review 2 Feb
Birmingham, United Kingdom584 contributions189 helpful votes
Really enjoyed the stay here. Good location with easy walk into town. Plenty of varying eateries and bars around here. Was worried about parking as most hotels in York don’t do onsite parking. The Indigo car park was a short couple of minutes walk away. It’s located off a public car park and initially did struggle to spot it, parking was safe though. Rooms are big enough and modern with a nice sized bathroom. Lovely cooked breakfast and small buffet to go with it. All in all a great stay and would definitely stay again and recommend it. Shout out to duty manager Chris who was very helpful in allowing us a few extra hours in car park when our 24 hrs had expired.
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Date of stay: February 2024
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from hotel indigoyork, Owner at Hotel Indigo York, an IHG Hotel
Responded 2 weeks ago
Dear Martin5192, Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay. It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for. Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future. Kind regards, Amy C Front of House Supervisor
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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helen h wrote a review Jan 2024
Derby, United Kingdom7 contributions
Really nice for a standard chain hotel. Rooms spotless. Bathroom well designed and plenty of space. Reception staff were friendly and accommodating. The location is really good, plenty of bars and restaurants close by, but a little away from noisy nightlife. Would recommend
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from hotel indigoyork, Owner at Hotel Indigo York, an IHG Hotel
Responded 3 weeks ago
Dear Roving01542150820, Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay. It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for. Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future. Kind regards, Amy C Front of House Supervisor
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Robert M wrote a review Jan 2024
Paisley, United Kingdom5 contributions2 helpful votes
Arrived 11th January late afternoon, getting dark, raining reluctantly forked out £30 to park in their hotel. Staff verbally instructed me to the parking lot failing to say it’s attached to another lot which is owned by another company. This company is now demy£100 for illegal parking. Appeals to the Hotel was answered there’s notices on the walls .
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: The whole parking situation is a racket they direct you to an area adjacent to their car park and...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from hotel indigoyork, Owner at Hotel Indigo York, an IHG Hotel
Responded 3 weeks ago
Hello Robert, Thank you for your review. I’m sorry to see that you have been issued a fine from parking in the public carpark and not our carpark located next to the public car park. As you have paid for parking with ourselves, I can have this amount of £30.00 refund to the same card the payment was taken on but unfortunately, I won’t be able to have the fine removed as that car park is not linked to our hotel. You can contact Minster Bay Watch who have issued the fine and explain to them what has happened, and they may reduce the fine amount. If you need any further assistance, please let me know. Kind regards, Christopher R. Front Office Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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emily2709 wrote a review Jan 2024
Bury, United Kingdom878 contributions157 helpful votes
+1
We stayed at this hotel for 1 night in January. We picked it as it seemed good value and looked like it had lots of character for a modern hotel. We weren’t disappointed. Our room was lovely, the bed was huge and the bathroom was great and pretty spacious. The room also had a decent amount of storage, a flat screen TV, mini fridge, iron, hairdryer, dressing gowns and slippers. Everywhere we wanted to go was less than a 12 minute walk from the hotel. The train station included. We had such fun in York! The staff were also really helpful.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: To use Apple Pay to pay for the room you need to use the same card you booked with and AP can’t...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from hotel indigoyork, Owner at Hotel Indigo York, an IHG Hotel
Responded 3 weeks ago
Dear emily2709, Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay. It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for. Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future. Kind regards, Amy C Front of House Supervisor
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
S$163 - S$285 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandYorkshireNorth YorkshireYork
NUMBER OF ROOMS
103
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOTEL INDIGO YORK, AN IHG HOTEL (S̶$̶2̶1̶0̶) S$194: UPDATED 2024 Reviews, Price Comparison and 1,714 Photos (England) - Tripadvisor

Frequently Asked Questions about Hotel Indigo York, an IHG Hotel
Which popular attractions are close to Hotel Indigo York, an IHG Hotel?
Nearby attractions include Mindlock Escape Rooms (0.5 km), The Shop That Must Not Be Named (0.5 km), and Fairfax House (0.4 km).
What are some of the property amenities at Hotel Indigo York, an IHG Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Indigo York, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Indigo York, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Indigo York, an IHG Hotel?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to Hotel Indigo York, an IHG Hotel?
Conveniently located restaurants include Cresci Pizzeria, Rise. Brunch, and Pairings Wine Bar.
Are there opportunities to exercise at Hotel Indigo York, an IHG Hotel?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Hotel Indigo York, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel Indigo York, an IHG Hotel?
The staff speaks multiple languages, including English and Polish.
Are there any historical sites close to Hotel Indigo York, an IHG Hotel?
Many travellers enjoy visiting York Cold War Bunker (2.8 km), Holy Trinity Church (0.6 km), and Merchant Adventurers' Hall (0.3 km).