An excellent location and very good in every respect bar some dreadful disrespectful noisy guests who came back late, were very drunk and sat outside, near the entrance, shouting to each other and thereby keeping me awake until 2am. Unfortunately this is the world we live in.
We arrived after 9pm on the Friday and were greeted by a friendly hostess on reception. The room was clean and comfortable as expected. We all had a great nights sleep 💤 We went to breakfast around 10am and Marie and Dee were absolutely rushed off their feet!! Apparently they were short staffed but they both made us feel welcome and were very friendly. The food was excellent, well cooked and served with a smile. Would definitely stay here again and will recommend to our friends.
This premier inn is in an easy to find location. The cooked breakfast was excellent as it was cooked to order and the tea was hot! Unfortunately, a lot of hotels have gone over to a buffet style and provide only slightly warm food. This was the opposite. The room was as expected for a Premier Inn. A bit of a smell from the bathroom was the only downside. The bed seemed harder than usual.
We arrived quite late in the evening but had no difficulty in checking in with a friendly and efficient member of staff. Comfortable beds. Good bathroom facilities. Simple but ample continental breakfast with option (at no extra cost) of eggs cooked in various ways. Easy checkout.
We've stayed at Premier Inn in Durham and the room was not made up on arrival and was dirty with a shower tap that did not work. Reception staff, of which there were a few, didn't seem too bothered about helping. The Nottingham experience was much better - friendly receptionist, room was ready made up and clean. Breakfast was high quality and efficient. The only issue was that the single temporary bed was very wobbly and sqeaky. We did not talk to the hotel about this as arrived late and wanted to get to bed. So, only feedback stopping a 5 / 5 is please check your temporary beds and if old, damaged, won out please don't use them.
I stayed at this hotel for 1 night to attend a wedding near by. The breakfast was exactly as described and the same as the picture advertising it. The bacon and tomatoes were cooked well and the black pudding was not dry. These are all problems I have found in other hotel breakfasts, even the 5* ones. Would definitely stay here again if I was in the area.
Fantastic 3 night stay. Tasty and fresh cooked breakfast Staff were very friendly and helpful especially Angelika at reception. Manager Amy went above and beyond to make sure we are good 😊 thank you 🙏🏽 will definitely visit again
That was a fantastic stay with premier inn south. Great team always ready to help. We had a great chat with Angelika from reception. Amazing and tasty,fresh cooked breakfast by Nev 🥰 i will highly recommend this hotel for everyone.
Really lovely stay, small issue on arrival, staff put it right immediately Everything you could think of in room was provided.. wow what a breakfast fantastic and the lady in restaurant is a real asset friendly helpful nothing too much trouble she’s a diamond
Room was hot so had to keep window open, the noise from cars, deliveries and people all through the night didn't give us a good night's sleep. We were rushed at breakfast so had to leave our drinks as table needed. Very rude staff, and no welcome feeling when we arrived. When we left there were two on reception but neither said goodbye when we dropped our key cards in the box right next to them. This was by far the worst Premier Inn we've stayed at and we use Premier Inn all the time all over the country. The breakfasts are not value for money if my partner wants a bacon sandwich for breakfast he's expected to pay as much as someone having a full English Premier Inn needs to sort out its breakfast policy