Excellent hotel for a group booking . Staff were incredibly helpful and welcoming at all times , perfect location to walk everywhere , rooms were clean and very comfortable with many individual features .
My partner booked here for my birthday and it did not disappoint. Great central location, very clean. We got discounted car parking at a car park nearby. The staff even put some goodies in the room for a surprise.
Haven't been to Nottingham for years, we decided to have a weekend there and wanted a central base, so chose this hotel. Parking is available around the corner at a supposed discounted rate, though this didn't work for me. Other than that the restaurant isn't open in the evening. Decent room, very central location and a well cooked breakfast in the morning. Would we stay there again? Probably as it is in a great location, just watch out for the dreaded one way system in the city centre.
We had an amazing stay here, I wanted something a bit unusual and this hotel did not dissapoint. On arrival we were met by the most amazing concierge who upgraded us straight away. We were told everything about our room how to use the tap in the room and we got free complimentary soft drinks. The staff are warm and friendly which was really nice. The room was out of this world so quirky and lots to look at. We had bathrobes and slippers which was a nice touch, and plenty of towels for our stay. Without a shadow of a doubt this will be where we stay when In Nottingham! We can't wait to stay again! 💗
I stayed for 1 night on the 8th June for Business. I paid £179 for the night. I was told I had been upgraded for free which i thought was nice of them! Whilst the room looked OK the shower cubicle is tiny and suitable for a small child not an adult. When I found a set of complimentary ear plugs on the bedside table it became clear it will be a noisy place to stay. The room AC unit was noisy and did not work so as the room was hot so I used the fan that was in the wardrobe. You really do need to use the earplugs as all you can hear is the multiple AC units belonging to other rooms churning away. I would not recommend this place and certainly not worth £179 per night!
Room was adequate, the view was awful. I was told at reception the room had been upgraded however it didn’t feel like an upgrade considering I’d spent in excess of £180 I was also told house keeping would not be cleaning room / providing towels unless requested as the room was only booked for two nights which wasn’t the best impression. Cleanliness within the room could have been much better, there was dust around the top of the bed frame and the lamp shades. The inside of the sink and toilet basin hasn’t been cleaned to a high standard and clearly needed a good clean. In terms of location the hotel was in a superb location within close proximity to the city centre. Breakfast was very good but it felt very unorganised and very on top of one another with little privacy when eating. Not the best but not the worst.…
If you go to Nottingham, this hotel is a great place for comfort, location & great staff. From checking into reception my wife & I were treated straight away by the welcome & the offer of upgraded room. Room was big enough for two adults, smelt clean & fresh & bed was comfortable. Next morning the manager & his team came to see us as there had been water leak from our room into ceiling below. They needed us to move room , they couldn’t apologise enough for our inconvenience and offered us room on top floor, it was more like an apartment than a room, lovely gesture by the manager ( Chris ). Thanks again we had a great stay at mercure hotel & we will be back soon again, The manager, all staff are a credit to the company they represent & the hospitality industry. Brian & Michelle.…
I had to spend two weeks on short notice at the hotel. Sophia and Williams really made me feel very at home and comfortable at a very uncertain time in my life. Helping me with everything from a new set of keys to giving me directions to work on my first day! I will forever remember the two strangers that welcomed me to Nottingham!!
The experience here was fantastic start to finish. A very warm greeting from Sophia & William who had upgraded my room free of charge, and offered recommendations for food and drinks as it was my first visit to Nottingham. I haven't had service so good in a hotel for years - HUGE thank you both! The room was very well equipped and quiet given its central location, very comfy bed and all the amenities you would need. Multiple options at breakfast, all delicious. Will be staying again :-)
Absolutely amazing hotel! Staff were friendly and so helpful! Beautiful building and immaculate inside! Sophia and William were great and we will definitely be staying here again! Perfect location for Nottingham city centre! The on site bar, The Curious Tavern, is fabulous! Seriously cannot fault Sophia and William at all- amazing staff and the business should be very proud of having such amazing staff