Rooms nice and clean, really good soaps in bathroom. Bathroom was always perfect temperature, nice heated floor. Kitchen well equipped though we only stayed one night so didn't need it. Beds comfy, generous with duvet and pillows! Had small problem in one room (William...) but Tatiana came to the rescue, late at night, she was so helpful!! I work customer service so know how awful customers can be when they have a problem, but Tatiana was a saint, nothing was too much trouble, she made us feel well cared for, sorted us out quickly and made us laugh.
Just got back from 2 nights here. Firstly arrived to a bolshy, abrupt receptionist. The room wasn’t clean, looked out onto a littered street near a nightclub that was that loud it sounded like it was in the building! Could hear neighbours until early hours and in the morning! The floor was sticky and dirty with bits on it, the bathroom was diary didn’t even have a shower on day 2, there was no cutlery! The housekeeping did not come, left a message with with reception and still didn’t come so had no clean towels! I have never written a review before but felt the need as this really wasn’t a good experience!
Tatiana was lovely, really hospitable, insightful on the local area . There was an incident where a local female was suffering from what looked like a mental breakdown and Tatiana called the emergency line and helped get them to safety whilst assisting the whole time. She is an absolute credit to the company and should be recognised for it.
I have stayed in this hotel couple of times, but unfortunately, I won't anymore. The hotel customer service is shocking, you cant reach anyone, they don't respond to your emails or queries if its inconvenient and they just want to get your cash. There are way better and nicer places in Nottingham.
We booked via hotels dot com. We booked for Saturday and Sunday nights. The staff on reception were very welcoming, the room was a good size with all the amenities, room was cleaned in the morning while we stayed without disturbing us. Free Breakfast downstairs by reception daily. Consists on pastries, yogurts & fruit. Nice little touch. Great location, short walk into the city
Really great choice for a stay in the centre of Nottingham. Had probably one of the best nights sleep in a hotel at any price. Large comfortable bed, large room with nice en-suite shower room. Quiet location. Clean and very well designed. All looks super modern and very clean. Friendly check in and a decent grab and go breakfast included. Coffee was a tad weak from the machine but that is the only negative i can think of. Parking was great too at £10 for the night. Secure and easy to access. A real bargain stay. Will definitely use Roomzzz again. Thank you.
This is the 2nd time we have stayed at this hotel, the last time being over 2 years ago. The hotel is stylish, beds comfortable and room very clean and well maintained. Location is excellent being just a short walk to the city center main streets. However what made the his hotel special for us were the late shift staff and night staff we encountered during our stay on the 26th of February. Super friendly and helpful and made us feel so welcome. A round of applause!
Thank you Roomzzz for giving me and my partner such an enjoyable stay on his birthday and for his card and chocolates! Great location, very clean and better than I expected. We will be back 100%!!! :)
First time staying with Roomzzz and I wasn't disappointed. Fantastic location, car parking was not an issue and staff were all EXCELLENT. Would definitely recommend this location if you are in Nottingham for business (as I was) or pleasure.
We were met with wonderful women, who both deserve a pay rise and their own personal assistant, because of the brilliant service they provide. Ps shout out to Andrea and Tatiana (tatdrea) for being so welcoming and for making us feel at home.