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Macdonald Randolph Hotel

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Macdonald Randolph Hotel
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2,922 Reviews from our TripAdvisor Community

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Showing 2,822: English reviews
Sydney, Australia
Reviewed yesterday NEWvia mobile

We stayed one night here while visiting Oxford and had a great stay. The hotel is in a very good location and about 10min walk from the train station. The staff were efficient and made us feel welcome. The room was brilliant, great bed, heated towel racks, rain shower and robes provided with Molten Brown accessories. We did not have...

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Helpful?
Thank Karthik M
Worcester
Reviewed yesterday NEW

Booked the Randolph for a night away and have come away feeling thoroughly disappointed. Paid just over £200 for a room for a night and then had a further £30 lifted for breakfast. It didn't get off to a particularly good start with one of our two bags making it to the room but the other not. In the end...

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Thank TheBear76
St Albans, United Kingdom
Reviewed yesterday NEWvia mobile

My husband and I enjoyed a wonderful Saturday night stay with our dog. We booked a Classic room (dogs allowed in these) but the room was quite spacious, beautifully decorated and very comfortable. Our dog was welcome in the Morse Bar so we spent the evening there with the rest of our family. All the staff were friendly and very...

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Thank Angela D
London, United Kingdom
Reviewed 4 days ago NEW

Lovely hotel but.. on the first morning woken up by workman outside our window at 7.15 Saw the manager who could not apologise enough and whilst we were out changed our room to a suite, very nice. Breakfast was extremely good, dinner in hotel was good but unfortunately several dishes were unavailable. Restaurant staff extremely pleasant, as were all the...

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Thank Saddam602
Southern England
Reviewed 5 days ago NEW

We stayed at the Randolph whilst revisiting Oxford haunts after many years. The staff were very friendly and helpful and we thought the standard of service was excellent. The restaurant food was very good, but the wines were over-priced. The room was spacious, with a great view of the Ashmolean. Highly recommended.

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Thank mac2ontour
Banbury, United Kingdom
Reviewed 5 days ago NEW

We booked this hotel for a three night stay. we were offered a very expensive room on first call but were quikly given a cheaper rate when asked if there was nothing more reasonable available.On arrivalthe hotel porter was very useful and so were recception.The suite we weretaken to was very well furnished ,had all that one needed for a...

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Thank jcld2016
Reviewed 6 days ago NEW

I have an Elite Privileges card which entitles me to discounts at Luxury Restaurants. There are normally restrictions but we were lucky that you were allowed to use this card on a Saturday. My meal was free and we paid for my Partners and our drinks. The food was amazing, it all worked well together. The only downside the restaurant...

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Thank Mezan1
Manager_Randolph, General Manager at Macdonald Randolph Hotel, responded to this review

Thank you for posting a review. We have various promotions and inclusions for our members throughout Macdonald Hotels. Becoming a member is easy and patrons can collect points from their stays and visits throughout the portfolio. Perspective members should visit the Macdonald Hotels website to find out more and the benefits on offer. I am sorry the restaurant was not...

London, United Kingdom
Reviewed 6 days ago NEW

a week's stay was hit and miss. hotel is grand and has classic british old-fashioned charm, however room service and check in and out can take some time if hotel is full which it often is. overall good effort.

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Thank 4XLo
Manager_Randolph, General Manager at Macdonald Randolph Hotel, responded to this review

Thank you for posting a review. We endeavour to check guests in as quickly as possible and indeed provide a prompt room service offering. I will be discussing your comments at our weekly team meeting. I do hope we can welcome you back in the future. Kind regards, Michael Grange General Manager

Hertfordshire, United Kingdom
Reviewed 6 days ago NEW

Room was great, location was good and doorman were excellent. Needed more bar staff, waited too long to be served. The breakfast was very good and staff very helpful. Not the best 5* hotel I have stayed at ( only my opinion)

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Thank robertsmith555
Manager_Randolph, General Manager at Macdonald Randolph Hotel, responded to this review

Thank you for posting a review and I am sorry you found the bar to be lacking in staff. He strive to serve guests in a timely manner and always have plenty of team members available to ensure our guests are served promptly. I am sorry we have not met our normal high standards. Thank you for your kind comments...

Manchester, United Kingdom
Reviewed 6 days ago NEW

An overnight stay at the Randolph, after a very long time. Wonderfully central location, close to everything. Still has the feel of a Victorian country house, and none the worse for that. Really attentive and friendly staff. Absolutely great double room - spacious, well-designed and appointed and with a very generous bathroom, and very, very comfortable bed. Excellent value for...

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Helpful?
Thank John M
Manager_Randolph, General Manager at Macdonald Randolph Hotel, responded to this review

Thank you for posting a review and I delighted your enjoyed your stay with us. I hope we can welcome you back in the not too distant future. Kind regards, Michael Grange General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Macdonald Randolph Hotel

Address: Beaumont Street, Oxford OX1 2LN, England
Region: United Kingdom > England > Oxfordshire > Oxford
Price Range: $259 - $530 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Macdonald Randolph Hotel 5*
Number of rooms: 151
Reservation Options:
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Also Known As:
Macdonald Randolph Oxford
Hotel Macdonald Randolph
Randolph Hotel Oxford
Hotel Style:
#4 Spa Hotel in Oxford
#4 Family Hotel in Oxford
#7 Romantic Hotel in Oxford
#10 Luxury Hotel in Oxford
#11 Business Hotel in Oxford
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Questions & Answers

Here's what travellers have asked, with answers from Macdonald Randolph Hotel staff and other travellers.
26 questions
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Bloomingdale, Illinois
19 days ago
Cardiff, United Kingdom
14 days ago
surrey
4 months ago
Jerusalem
2 months ago

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Questions? Get answers from Macdonald Randolph Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from staff servicing areas”
 of 5 bubbles TheBear76, 19 Feb 2017 | Read review
“If staying more than one night go for junior suite no. 226”
 of 5 bubbles Saddam602, 16 Feb 2017 | Read review
“Parking a nightmare!”
 of 5 bubbles Mezan1, 14 Feb 2017 | Read review
“Ask for a view ! Our was very poor. ask to oversee the Ashmolean”
 of 5 bubbles daytripper728, 13 Feb 2017 | Read review
“all very well presented!”
 of 5 bubbles JohnNerding, 4 Feb 2017 | Read review
5 of 5