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Macdonald Randolph Hotel

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Macdonald Randolph Hotel
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2,976 Reviews from our TripAdvisor Community

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Showing 2,872: English reviews
Milton Keynes, United Kingdom
Reviewed 1 week ago

We spent 2 nights here to celebrate our 35th wedding anniversary. We're 2 middle aged, semi-retired Morse fans - so it had to be done! The hotel is full of character, is well appointed and is in a great central location for tourists. In the main, it lived up to our expectations. The Morse bar is a cool - if...

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1Thank Murphs56
Cambridge, United Kingdom
Reviewed 1 week ago

Check-in was through a garage and in a shabby side room, as the foyer was being painted. Not enough staff on reception to cope and no concierge service available so I had to take up my own suitcase. Room (supposedly a classic double) was small and cramped - even for one thin person. Very noisy - the hotel is at...

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1Thank elizh974
London, United Kingdom
Reviewed 1 week ago via mobile

So, my third time to stay at this hotel as part of a conference- although a different company and for only one night this time. There were works going on and so check in and reception was moved. An extremely long time to check in although they must have known they had the number of guests they had... And also...

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1Thank maur42
Saffron Walden, United Kingdom
Reviewed 1 week ago via mobile

We have just returned from a night in the Randolph. It deserves its 5 stars. The concierge are more than helpful, the valet parking just 'appears' and the check in was very smooth. Our room was beautiful - just a standard double. The turn down service in the evening is a nice touch. I think every member of staff was...

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Thank Alison M
Reviewed 1 week ago via mobile

Stayed here on the evening of the 12th March. Not having a credit card, I handed over my debit card when I checked in, I was told that a charge of £200 would be made upfront. No problem so far. What I didn't realise is that when I checked out, the real charge of my room £160 was also made....

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Thank Karen F
Manager_Randolph, General Manager at Macdonald Randolph Hotel, responded to this review

Thank you for your review and I am sorry for the problems you have had with the pre-authorization of your debit card. At the hotel upon check we would pre-authorize a debit or credit card to ensure funds are available for guest stays. We would levy a £50.00 per night addition should guests wish to charge items to their room...

Reviewed 1 week ago

Very good welcombe, as you would expect ,door men very helpfull ,parking the car ext. The parking was a bit expensive, at £55. For 2 nights. Our sweet was excellent,very clean ext. with a complimentary bottle of champagne. The stares, and landings where looking a little tired. Morse Bar, very busy, a glas of wine, anthing between £8 to £15...

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Thank John C
Manager_Randolph, General Manager at Macdonald Randolph Hotel, responded to this review

Thank you for posting a review and I was delighted we could be part of your wife's birthday celebrations. The hotel and indeed the city is great place for special occasions and short romantic breaks. We strive to offer value for money. Parking is charges at £28.50 per night and we operate a valet service with hydraulic stacking lifts. We...

Stockholm, Sweden
Reviewed 1 week ago

The classic landmark hotel in central Oxford, surrounded by ancient and world-famous (for an academic, at least) institutions, with the old world feel intact and cherished. Can't think of anywhere else to stay when in Oxford. But while it is comforting to know that you can have a perfect Dry Martini in the oak-paneled Morse Bar, sharing a tiny double...

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Thank jorrep
Manager_Randolph, General Manager at Macdonald Randolph Hotel, responded to this review

Thank you for your kind review. We strive to offer the highest levels of care and service to our guests and I am pleased you enjoyed your stay. We have wherever possible included king size beds into our bedrooms during our refurbishment of the hotel over the course of last year. We offer a range of categories and styles and...

Surrey
Reviewed 2 weeks ago

Three of us had coffee in the bar this morning. We had to wait ages for someone to even serve us, despite attracting the attention of a member of staff working on a desk by the door. The waiter was surly. The 'large' capuccino was a NOT large. They couldn't do a decaf coffee - in a 5-star hotel!!! The...

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Thank DonnaSurrey
Manager_Randolph, General Manager at Macdonald Randolph Hotel, responded to this review

Thank you for posting a review and I was very concerned to learn of the shortcomings you experienced during your visit for coffee. We regularly receive visitors and patrons to the hotel who take refreshments and this is not the normal feedback we receive. We have a range of coffees and teas and can of course cater for decaffeinated options....

Brussels, Belgium
Reviewed 2 weeks ago

I stayed at the Randolph for two nights in early March. It was unfortunate that the hotel was undergoing refurbishment to the main reception area, so guests were obliged to pass through the goods entrance. That said, the hotel is in a perfect location and I was very happy with my room which was well up to the standard I...

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1Thank stricpa
Manager_Randolph, General Manager at Macdonald Randolph Hotel, responded to this review

Thank you for posting a review. I am pleased you enjoyed your time with us. We have been refurbishing the hotel and putting the finishing touches together in our reception. I am sorry for the inconvenience and the use of our side entrance. The hotel is in the heart of the city in a central location with good bus links...

Reviewed 2 weeks ago via mobile

I was invited by Oxford University to address the students and guests at an event focused on the African students on campus. The university booked me into the Macdonald Randolph hotel. It's a small, cost and beautiful hotel. I enjoyed the scrumptious breakfast served. I also enjoyed the room service on one evening. The hotel is in walking distance of...

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Thank Phuti M
Manager_Randolph, General Manager at Macdonald Randolph Hotel, responded to this review

Thank you for your kind comments and I do hope that we can be of service to you again in the future. Kind regards, Michael Grange General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Macdonald Randolph Hotel

Address: Beaumont Street, Oxford OX1 2LN, England
Region: United Kingdom > England > Oxfordshire > Oxford
Price Range: $272 - $595 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Macdonald Randolph Hotel 5*
Number of rooms: 151
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Also Known As:
Macdonald Randolph Oxford
Hotel Macdonald Randolph
Randolph Hotel Oxford
Hotel Style:
#4 Spa Hotel in Oxford
#4 Family Hotel in Oxford
#7 Romantic Hotel in Oxford
#10 Luxury Hotel in Oxford
#11 Business Hotel in Oxford
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Questions & Answers

Here's what travellers have asked, with answers from Macdonald Randolph Hotel staff and other travellers.
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Bloomingdale, Illinois
1 month ago
Cardiff, United Kingdom
1 month ago
surrey
5 months ago
Jerusalem
3 months ago

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Questions? Get answers from Macdonald Randolph Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get the biggest one you can afford”
 of 5 bubbles 48JohnW, 24 Mar 2017 | Read review
“Opt for a room that includes access to the Executive Lounge - it's very pleasant and rather convenient.”
 of 5 bubbles Murphs56, 21 Mar 2017 | Read review
“Ask for a quiet room - away from the noisy street side.”
 of 5 bubbles elizh974, 21 Mar 2017 | Read review
“Ask for a room on the first floor”
 of 5 bubbles johncX333BZ, 17 Mar 2017 | Read review
“Rooms overlooking St Giles are on the noisy side.”
 of 5 bubbles stricpa, 14 Mar 2017 | Read review
5 of 5