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Hilton Reading

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Traveller (310)
Room & Suite (133)
Traveller (310)
Room & Suite (133)
Dining (26)
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Rooms
23 Dec24 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Gold level
The contemporary Hilton Reading hotel offers a warm and inviting atmosphere, just a 4 minute drive from Reading's historical city centre, the River Thames and famous shopping centre, The Oracle. The hotel is situated within walking distance of the Madejski Stadium. Reading train station is only 4 minutes’ drive away and Heathrow Airport just 25 minutes. All of the spacious, air-conditioned Guest Rooms & Suites have been tastefully decorated and feature internet access, a large ergonomic desk and comfortable Hilton Serenity® beds. Enjoy local or international dishes at The stylish Larder Restaurant and finish your meal with a cocktail in the relaxing Bar K. Tone up in the complimentary 24-hour Livingwell Health Club featuring Precor gym equipment, a heated indoor swimming pool, sauna and dance studio or enjoy a beauty treatment in the new Elvolve treatment rooms. Celebrate your wedding or social event in one of 8 flexible meeting rooms or large Ballroom catering for up to 400 guests.
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Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Business Centre with Internet Access
Free Parking
Wheelchair Access
Bar/Lounge
Spa
Paid Wifi
Paid Internet
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Heated pool
Indoor pool
Free High Speed Internet (WiFi)
Self-Serve Laundry
Sauna
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Room features
Non-Smoking Rooms
Air Conditioning
Accessible rooms
Good to know
HOTEL STYLE
Safe
Green
HOTEL CLASS
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Reviews & more
2,073Reviews
349Photos
19Q+A
100Room tips
Traveller rating
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I have just spent 2 nights here as part of a 2 day coach trip. The service from the coach company was exceptional throughout and when we arrived at this newly refurbished hotel our first thought was wow! We entered into a beautiful lobby and was then shown to a beautiful room bu
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Response from ANabih, General Manager at Hilton Reading
Responded 2 days ago
Dear Mr adam B, Thank you for taking time an for your effort in posting your review on Trip Advisor followed by your recent stay with us as a coach party. Guest feedback is very important to us and comments positive or for our development are always welcome. I am glad your over all experience and the room facilities was to your comfort and satisfaction. Please do accept my sincere apologies for the shortfall with the food service which most certainly is disappointing. The executive Head chef has been shared your comments as delivery of exceptional services is paramount to us. The gentleman you have referred to on the Front desk is our Rooms Divisions Manager who had been made aware of the situation and was trying to make sure our guests received the apologies . We strive to make sure our guests have an enjoyable stay and receive the quality of services expected by our brand. It is most unfortunate to learn of the experience. Please do rest assured, we will be addressing this to avoid any recurrence. As you are one of our guests who has been with us before and know, our team are dedicated to making the Hilton Experience for our guests a memorable one. Your comments are vary valuable to us and will help us refine and better our services where needed. Hope you will consider giving us another opportunity of welcoming you back and of ensuring your satisfaction. once again my apologies for the shortfall. Seasons Greetings. Kind Regards Ashraf Nabih general Manager Hilton Reading.
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I have stayed with them several times. But unfortunately recently they caused me a lot of trouble, the reason is their own negligence and now their attitude towards solving the issue is absurd. THEY FORGOT TO (YES YOU READ IT RIGHT) RELEASE THE PRE-AUTHORIZATION AMOUNT OF 500+ PO
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Response from ANabih, General Manager at Hilton Reading
Responded yesterday
Dear Mr Ozair R, Thank you for taking time to post your feedback on Trip Advisor followed by your recent stay with us. Guest feedback is valuable to us and comments positive or for our development are welcome. We at the Hilton Reading follow the guidelines provided to us. A pre-authorisation is taken as a provision which is a hold and not a payment. This is released upon check out. The same was in this case. The guests' bank is responsible for the release not the hotel. This process was explained by our team at the front office who also called your bank to advise the release. Unfortunately, the time it takes for the money on hold to be released is in your banks discretion. It is an inconvenience which is out of our control. As a matter of concern, your feedback has been investigated and I can assure you, my team here tried to do their best to get this matter resolved to your satisfaction. I do apologise for any inconvenience. Our team is dedicated to deliver services to ensure guest satisfaction but as you have shared your experience, it is misfortunate that we were unable to do that. Hope you will consider giving us another opportunity of welcoming you back again and reviving your faith in our brand. Kind Regards Ashraf Nabih General Manager Hilton Reading.
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I stayed here in August 2018, good location near to business area, friendly staff at reception and lobby/bar area, ... and even a funny guy in the restaurant making staying during dinner also fun ;-) I would stay again if i'm at the same place nearby.
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Response from ANabih, General Manager at Hilton Reading
Responded 2 weeks ago
Dear Mr BartFromWaregem, Thank you for taking time to share your Hilton Experience by posting your valuable feedback on Trip Advisor followed by your recent stay with us. As we strive to make sure our guest's have a comfortable and enjoyable stay, your comments are greatly appreciated. thank you for mentioning the exceptional services provided by our front office team and also by the Restaurant team making sure they were delivering the standard of services our guests are accustomed to. We most certainly look forward to the next opportunity of welcoming you back again soon when you visit Reading. Kind Regards Ashraf Nabih General Manager Hilton Reading.
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Contempory hotel with comfortable rooms. Stayed here one night when we needed to be in Reading for the evening. Very convenient for this purpose as there is an underground parking facility at the hotel. We stayed on the Friday night and it was free of charge. The centre of Readin
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Response from ANabih, General Manager at Hilton Reading
Responded 3 weeks ago
Dear Mr Phil R, Thank you for taking time and for your effort in posting your valuable feedback on Trip Advisor followed by your recent stay visiting Reading. It is a pleasure to learn of your satisfaction with our location and the facilities overall. Our underground complimentary car parking facility is an added bonus for our in house guests. I am glad the room facilities were comfortable and you got a room with a view. Your positive feedback helps us remain consistent in ensuring our guests satisfaction. Hope your overall positive experience will give us another opportunity of welcoming you back again soon. Kind Regards Ashraf Nabih General Manager Hilton Reading.
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I have stayed here twice in the last two weeks and in this week for a three night stretch. The biggest take away I had was that every single staff interaction I had was superb. The room was very comfortable as was the big bed.

Shower was good, lighting in the room had many opti
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Response from ANabih, General Manager at Hilton Reading
Responded 3 weeks ago
Dear MG693338, Thank you for taking time to post your valuable feedback on Trip Advisor followed by your recent stay with us. Guest feedback is very valuable to us and helps us identify our strengths and areas we can improve in. thank you for appreciating the team as we strive to deliver exceptional services. Your comments go a long way in motivating and encouraging them to remain consistent in ensuring guest satisfaction. I am glad your room facilities were to your satisfaction. As we aim in getting a full 5 star rating, we will definitely address the Wi-Fi with the providers. Happy to know your room service delivery was to your taste and also the breakfast. I do apologise for the eggs not as you would like them. The F&B Manager will be addressing this to avoid recurrence. We look forward to the next opportunity of welcoming you back again soon. Kind Regards Ashraf Nabih General Manager Hilton Reading.
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Bathroom - speakers in the bathroom from the TV in the room, you can listen to the TV!
Fresh and clean with everything you need!
Fresh and clean with everything you need!
next to A33
Previous
Are the gym facilities available as part of your stay or do they cost extra??
Id say, free.I never used.only saw the health club
1 vote
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We are staying for two nights in November (Fri/Sat) on a weekend break which includes Dinner with wine, Bed, and Breakfast for the two days. Can you tell me the choices we have at breakfast and especially dinner. Is it a set menu for dinner, a la carte or help yourself buffet and is the wine limited to house wine etc. Thank You.
We had breakfast there, it was a buffet, which included beans, toast, eggs, mushrooms, cereal, bacon rashers tea and coffee and a selection of fruit juices. As for the evening meal, we ate out locally in the town centre a short taxi ride away approx £6-7. Plenty of places to choose from.
0 votes
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Do you have 2 double beds? If so, how do we book it?
if you ring hotel directly and ask them for the best price you should get a better deal than Internet. last minute even cheaper and all rooms are 2 double beds
1 vote
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Will the swimming pool be open New Year's Eve ?
Is there smoking rooms
We do have smoking rooms available. Please do let the reservation know of your requirement. Thank you regards
0 votes
Previous
"Do not let them use your credit card for pre-authorization"
"Top floor is a bit quieter"
"Rooms are all great and recently refurbished"
"c all ahead, and join Honors,"
"Get a Hilton Honor's registration in place b4 you book"
Previous
PRICE RANGE
US$83 - US$265 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton reading hotel reading
LOCATION
United KingdomEnglandReading
NUMBER OF ROOMS
210
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