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pentahotel Reading

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2,084 Reviews from our TripAdvisor Community

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Showing 2,012: English reviews
Canterbury
Reviewed 15 August 2016

first impressions on seeing the hotel from the outside not wonderful but once you get in , surprisingly it is has a contemporary design and is spacious, clean and airy. the background music is lovely nice mellow r+b, café del mar kind of music. the staff were accommodating and the breakfast was good...you had a choice of continental, to full...

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Helpful?
Thank joannecC875AG
ph_Reading, Guest Relations Manager at pentahotel Reading, responded to this review

Dear Joanne, I am happy to see that you enjoyed your recent stay with us. The music helps us to create our unique pentalounge style which is relaxed and informal. Hopefully next time you are in Reading you choose to stay with us and we can make your stay a 5* experience. peter Hutchinson

Plymouth, United Kingdom
Reviewed 15 August 2016

Having had a great stay at the Pentahotel in Reading earlier in the year I was very keen to return when the opportunity arose. I wished I hadn't bothered! I will be writing to the management separately with my list of criticisms and observations but in general the whole experience was let down by the terrible service offered by the...

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Thank Neil C
ph_Reading, Guest Relations Manager at pentahotel Reading, responded to this review

Dear Neil, I am very sorry to read your review and your experience of our hotel. This is clearly not our expected standard and not how we are used to treating our guests. I have investigated into your stay and spoken to the team involved as we pride ourselves on giving friendly and energetic, on this occasion this clearly did...

lo
Reviewed 15 August 2016

I would urge hospitality managers from any hotel in the UK to visit. Penta Reading does it well and right. Breakfast could not have been more inventive, there was even home baked banana loaf and every fruit available. The guy on reception who may have been Spanish or Portuguese was kind, attentive and took pride in his role. This is...

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Helpful?
Thank sa w
ph_Reading, Guest Relations Manager at pentahotel Reading, responded to this review

What a fantastic review to read, thank you so much! We have worked on the breakfast to try and ensure it appeals to a wide variety of guests and i am happy to see that you were content with our selection. Also, thank you for your kind words regarding our team member on the desk, I will ensure he is...

Antwerp, Belgium
Reviewed 14 August 2016

We were there for one night, room was with two beds shock was ideal as we are two friends travelling. Shower however didnt give hot water and we only noticed at 10pm. Called the receptionist, lady named Patricia came immediately checking for assistance. Problem couldnt BE fixed so we were able to immediately switch rooms. FANTASTIC service!!!

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Thank Anaïs V
ph_Reading, Guest Relations Manager at pentahotel Reading, responded to this review

Dear Anais, I am sorry to hear that you had problems with your hot water in your room but am glad to hear it was resolved quickly and effectively. Thank you for your kind comments about Patricia, I will ensure she reads your feedback. Hopefully we can welcome you back next time without any issues. Peter Hutchinson

London, United Kingdom
Reviewed 14 August 2016 via mobile

Stayed here as part of a stag night. The hotel itself is really spacious, clean and in a good location. The bar is open until late and the breakfast buffet great with plenty of options to choose from. The rooms were clean and the bathrooms well equipped with a decent rain head shower. I would stay here again and definately...

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Thank 86SunnyDays
ph_Reading, Guest Relations Manager at pentahotel Reading, responded to this review

I am delighted to see that you were able to make the most of our 24 hour bar, although I am surprised you also made breakfast too. The hotel is ideal for any celebration, including stag and hen parties, as we are located next to Readings bars and restaurants. Look forward to welcoming you back, either for leisure or more...

Southampton, United Kingdom
Reviewed 13 August 2016

God location for people visiting Reading. Close to the centre but just far enough to get away if you need to. It would be good if there was some sort of rewards scheme at the hotel for business users. Staff are very friendly and helpful.

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Thank Dianne722
ph_Reading, Guest Relations Manager at pentahotel Reading, responded to this review

Dear Dianne, Thank you very much for your review, i was disappointed to see it was only a 3* and wonder if there was something we could do to improve this score? I am happy that you appreciated the location and also the friendliness of the staff. A rewards scheme is something we are looking into as a company. I...

Edimburgh
Reviewed 13 August 2016

A great stay in this modern and well appointed hotel. One slight word of caution though, this hotel does not generally suit light sleepers due to its proximity to a very busy road network. I'd definitely stay again though.

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Thank Jondod1
ph_Reading, Guest Relations Manager at pentahotel Reading, responded to this review

Thank you for your review, I understand that the hotel can be noisy due to us being in a town center location. We are always happy to try and locate people in our quietest rooms if they require. Please contact us in advance on your next visit if you would like a quieter room. Peter Hutchinson

Stafford
Reviewed 12 August 2016

What a great hotel.ive stayed in a few Penta Hotels, but this is something else.large rooms, smart, quirky.friendly staff, all of which were polite and professional.i would definitely stay there again, and recommend it to anyone staying on Reading.

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Thank 806tony
ph_Reading, Guest Relations Manager at pentahotel Reading, responded to this review

Thank you very much for your review, our rooms are all of a generous size which is ideal for anyone visiting for business of leisure. I hope you do stay here again and enjoy your experience again. Peter Hutchinson

Enniskillen, United Kingdom
Reviewed 11 August 2016

I was staying with my wife and the Hotel bedrooms were very comfortable and the breakfast was very good and well laid out. The hotel was always busy but the staff were very friendly and helpful when you had a problem.

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Helpful?
Thank John L
ph_Reading, Guest Relations Manager at pentahotel Reading, responded to this review

Dear John, It is great to see that you enjoyed your time with us, also that the breakfast was well suited to you. I look forward to welcoming you back soon and hopefully making you experience a 5*. Peter Hutchinson

Lichfield, United Kingdom
Reviewed 11 August 2016

Stayed for 2 nights at the end of July 16 and rate this hotel 4*+ .From the outside it looked like a cinema,we went past it twice! on the canopy it said A night to remember! for us it was 2 nights to remember! ROOM: Decent size, storage was a bit limited not a problem for 2 nights, bed was...

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Helpful?
Thank Brian O
ph_Reading, Guest Relations Manager at pentahotel Reading, responded to this review

Dear Brian, What a fantastic review! Thank you so much for taking your time to review your recent stay and I am delighted to see that you enjoyed yourself so much. I will ensure your review is shared with all our team and hope to welcome you back soon. Peter Hutchinson

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Conveniently located in the city centre, pentahotel Reading is the perfect choice no matter if you are travelling for leisure or for business. The four-star hotel has 11 meeting and event spaces for up to 250 people. European cuisine is served in the onsite restaurant which is open for breakfast lunch and dinner. Your room has air conditioning free on-demand pay TV and a private bathroom. Free Wifi is available in the entire hotel. ... more   less 

Additional Information about pentahotel Reading

Address: Oxford Road, Reading RG1 7RH, England
Region: United Kingdom > England > Berkshire > Reading
Price Range: $107 - $291 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — pentahotel Reading 4*
Number of rooms: 206
Reservation Options:
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Also Known As:
Reading Penta Hotel
Renaissance Reading
Renaissance Hotel Reading
Hotel Style:
#3 Luxury Hotel in Reading
#9 Family Hotel in Reading
#10 Business Hotel in Reading
#11 Romantic Hotel in Reading
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Questions & Answers

Here's what travellers have asked, with answers from pentahotel Reading staff and other travellers.
12 questions
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Basingstoke, United Kingdom
1 month ago
6 months ago
Essex, United Kingdom

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Questions? Get answers from pentahotel Reading staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great bar for pre dinner drinks - stays open late”
 of 5 bubbles Char21A, 16 Feb 2017 | Read review
“Choose a room at the back in the centre. Much quieter.”
 of 5 bubbles M4J1K, 12 Jan 2017 | Read review
“High floor”
 of 5 bubbles Lisa21MiltonKeynes, 19 Dec 2016 | Read review
“Ask for a quiet room as the road noise can be excessive.”
 of 5 bubbles jpktrk, 4 Dec 2016 | Read review
“Ask for a quieter room on a higher floor, when you book”
 of 5 bubbles 727nickl, 28 Oct 2016 | Read review
5 of 5