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Malmaison Reading

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947 Reviews from our TripAdvisor Community

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Showing 933: English reviews
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Suffolk, United Kingdom
Reviewed 3 days ago NEWvia mobile

Stayed several nights over the last 2 weeks. Hotel good location for station and town centre. Rooms are fine and comfy and for city centre quite quiet. Bar is fine but nothing to write home about. Restaurant - same standard Mal food - average I would say but man oh man the service is slooooooow. Breakfast especially slow. The area...

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1Thank Derek W
Essex
Reviewed 5 days ago NEW

I booked a 1 night stay for my family of 4 for our daughter's 21st birthday. We booked 3 rooms and I requested that they be together in a quieter part of the building, knowing that Reading is very busy with students at night. I also phoned a couple of days before our stay and spoke to a lovely chap...

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Thank JMB40
Marie W, General Manager at Malmaison Reading, responded to this review

Dear JMB40, Thank you very much for reviewing your stay with us. It is a delight to read your review and that your Daughter felt completely spoilt! I will try and find out who looked after you so well and let them know your feedback. We really look forward to welcoming you back in the near future. Kind regards Marie

Nicosia, Cyprus
Reviewed 6 days ago NEW

It was the first time to go to Malmaison's restaurant in Reading. The atmosphere was great, delicious food and good price range. Perfect spot to go for a romantic dinner on a Friday night. Special thanks to George, currently the supervisor, who with his excellent hospitality made our night even better and ensuring that we will be choosing Malmaison again...

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Thank leinad850
Marie W, General Manager at Malmaison Reading, responded to this review

Dear leinad850, Thank you for reviewing your first experience in our Restaurant. I'm delighted to read that you had a great experience and that George was able to look after you so well. We look forward to welcoming you next time you are on a night out. Kind regards Marie

Oxfordshire, England
Reviewed 1 week ago NEWvia mobile

I stayed here with my husband over Easter, had a fantastic deal which was emailed to me as I've stayed in a number of these hotels before. On check in we were upgraded, lovely room with enormous bathroom. Our shower had a fault and after I had a very hot shower we called reception and it was fixed immediately. This...

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Thank kellywelly2284
Marie W, General Manager at Malmaison Reading, responded to this review

Dear kellywelly2284, Thank you for reviewing your stay with us. It is lovely to read that you felt you were looked after so well by the team here at Reading. We have many deals around special occasions so we hope you stay with us again in the near future! Kind regards Marie

Portsmouth, United Kingdom
Reviewed 1 week ago via mobile

We booked this hotel as we are bath obsessed and when we saw the wooden bath it sealed the deal. On checking in we were shown to the flying Scotsman which was a huge room but it had a normal bath. I called reception to see if we could swap rooms and we were moved to the rocket which had...

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Thank macrodonts
Marie W, General Manager at Malmaison Reading, responded to this review

Dear macrodonts, Thank you for reviewing your stay with us. I am delighted to read that you enjoyed your stay with us and that we were able to relocate you to a room that was more fitting for your stay. I'm really pleased that you want to stay at other Malmaison Hotels following your stay with us, we have some...

Reviewed 1 week ago

Supported our wedding brilliantly. We needed a place for the bride and her entourage to get ready, for family members of all ages and levels of accessibility to enjoy and for the bridal couple to have a memorable first night of wedlock. The Malmaison were very supportive from start to finish. The rooms are very well appointed and well served....

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Thank Chris G
Marie W, General Manager at Malmaison Reading, responded to this review

Dear Chris G, Thank you for taking the time to review your stay with us. It is lovely to read that you stayed with us for your wedding party and that you felt we were supportive from start to finish. I'm also pleased that you enjoyed The Ghan and Flying Scotsman, they are some of our favorite rooms! I will...

Chester, United Kingdom
Reviewed 1 week ago

I stay most weeks for between 2 to 3 nights and must say that everyone is very friendly, and makes your stay super enjoyable. They reward my loyalty and create such a happy environment whether on reception (Adi Paloma) or in the wonderful restaurant. Also the rooms are great and add to the overall ambience

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Thank Patrick J
Marie W, General Manager at Malmaison Reading, responded to this review

Dear Patrick J, Thank you very much for reviewing your experience with Malmaison Reading. I'm so pleased to hear that you feel the hotel is a "home from home". This is exactly what we are trying to achieve and if Paloma and Adi are able to create that experience, that is fantastic to hear. We look forward to welcoming you...

Manchester
Reviewed 1 week ago via mobile

We stayed at the hotel for one night after a late booking. The room was excellent, quiet and service from staff absolutely superb. It was a fairly small room but perfect for a short stay with some nice little extras. Enjoyed the breakfast and central location.

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Thank ManchesterMark
Marie W, General Manager at Malmaison Reading, responded to this review

Dear ManchesterMark, Thank you very much for taking the time to review your stay with us. I'm really pleased that you enjoyed your room and that it provided you with a quiet stay. It is also lovely to hear that you thought the service from the team was superb, I will be sure to mention your comments to the team....

Winkleigh, United Kingdom
Reviewed 1 week ago

My friend and I stayed at the Malmaison Reading on 14th April for one night. It was my friends birthday so I planned the break for shopping, cocktails and dinner. Rebecca at The Malmaison generously left brownies in our room upon arrival and two complimentary cocktail vouchers to enjoy at the bar that evening. She really made our stay and...

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Thank roseward
Marie W, General Manager at Malmaison Reading, responded to this review

Dear roseward, Thank you very much for reviewing you stay with us. I'm so pleased to read that you enjoyed celebrating your friends birthday with us. I will certainly pass your lovely comments on to Rebecca. We really hope to welcome you back in the near future. Kind regards Marie

london, UK
Reviewed 1 week ago

As regulars at Malmaison hotels, we knew what to expect, and this one was pretty much in line with the rest. The location is convenient, being right opposite the station and central to all Reading has to offer - albeit the view across the street to a perpetually broken-down building is unappealing. I'd been here for Sunday lunch before, and...

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Helpful?
Thank deeboy
Marie W, General Manager at Malmaison Reading, responded to this review

Dear deeboy, Thank you for reviewing your stay with us. I'm pleased to read that you found Reading Malmaison to be up to the usual standard expected. I'm disappointed to hear that you did not enjoy your view, albeit we are unable to influence what goes on around the hotel. We hope that you stay with us again next time...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Malmaison
Malmaison
Cuisines: British, French, European
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The brief encounter, that fleeting glance from across the platform, a longing to be with the one you shouldn't...Meet me outside the station at this gloriously converted rail hotel. You shouldn't have this much fun so close to Heathrow, but you will at Mal. You shouldn't find a train set in your room, or a bath big enough for two, for that matter. ... more   less 

Additional Information about Malmaison Reading

Address: 18-20 Station Road, Reading RG1 1JX, England
Region: United Kingdom > England > Berkshire > Reading
Price Range: $142 - $360 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Malmaison Reading 4*
Number of rooms: 75
Reservation Options:
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Also Known As:
Malmaison Reading Hotel Reading
Malmaison Hotel Reading
Reading Malmaison Hotel
Hotel Style:
#3 Luxury Hotel in Reading
#6 Business Hotel in Reading
#10 Romantic Hotel in Reading
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Questions & Answers

Here's what travellers have asked, with answers from Malmaison Reading staff and other travellers.
8 questions
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Questions? Get answers from Malmaison Reading staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a quieter room where possible.”
JMB40, 25 Apr 2017 | Read review
“The Club room upgrades are very welcome when they are offered”
patrickjI6876IP, 21 Apr 2017 | Read review
“Room near the elevator was easy access”
roseward, 20 Apr 2017 | Read review
“You are in the center part of the city, the best part.”
H8739VOjoed, 6 Apr 2017 | Read review
“Book elsewhere”
jamiel356, 21 Mar 2017 | Read review
5 of 5