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Malmaison Reading

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875 Reviews from our TripAdvisor Community

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Showing 861: English reviews
Canada
Reviewed 5 February 2016

I stayed at the Malmaison Reading January 7-9. The location is great, just across the street from Reading Station, including easy transportation to LHR via coach service. The room was large, quiet and comfortable, The dining room was good and it was nice to have a starbucks on premises. My only complaint is that after I checked out my credit...

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Helpful?
Thank IndiaTraveller77
Marie W, General Manager at Malmaison Reading, responded to this review

Dear IndiaTraveller77 Thank you for taking the time to write your review. Our location, especially if you are traveling in or out by train or needing to get to London Heathrow is indeed great! I am delighted that you found your room to be quiet and comfortable. I am sorry to hear that their was a problem with your credit-card...

Reading, United Kingdom
Reviewed 5 February 2016

We booked on an offer called "Bed and bubbles" which meant a stay in a room, (we booked a superior double) a glass of champagne on arrival and a continental breakfast. After hearing from others that they had refurbished certain rooms, I enquired about this and I was given room 305. This is a Club Mal room, but the price...

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Helpful?
Thank Nina H
Marie W, General Manager at Malmaison Reading, responded to this review

Dear Nina H Thank you for taking the time to write your very comprehensive review and we are very glad that you enjoyed Room 305. I am pleased that we were able to give you the refurbished room and that you "couldn't have been happier" with the new concept. Our breakfast boxes are very popular and great for a lazy...

Chester, United Kingdom
Reviewed 1 February 2016

This was our second stay in a month - whilst hospital / family visiting at this railway themed Malmaison hotel. Its a stylish hotel where everything works. The restaurant is a cut above most hotel restaurants the set menu is really good value and tasty - breakfast too is good. Staff in the well stocked bar are very knowledgeable and...

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Helpful?
2Thank Twoshedseng
Marie W, General Manager at Malmaison Reading, responded to this review

Dear Twoshedseng Thank you for taking the time to write your review and we are very pleased to hear that you enjoyed all aspects of your stay. It was fantastic to read the feedback on the food and beverage aspects of your stay and delighted you found the Bar team to be so knowledgeable. Unfortunately as you pointed out we...

West Midlands
Reviewed 27 January 2016 via mobile

Staying for 3 nights I was really pleased to be able to upgrade to the Orient Express suite - just disappointed as its a bit of a waste when staying in your own from work. Whilst the dark rooms make it a bit different to the norm - it could do with a bit of a deep clean! Definitely a...

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Thank Mich33
Marie W, General Manager at Malmaison Reading, responded to this review

Dear Mich33 Thank you for taking the time to write your review. I’m very pleased to read that you enjoyed your stay with us in the Orient Express Suite and that you were able to enjoy the complimentary upgrade! The bath sure is a feature of the room even if a little tough to get out of. I am delighted...

Reading, United Kingdom
Reviewed 20 January 2016 via mobile

Love this bar. It's home from home for us and Rory and Rosie provide the best service, drinks and atmosphere of any Reading bar! They have a fantastic cocktail menu, comprehensive quality spirits and great knowledge, the bar is comfy with sofas and a real fire. Awesome!

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Helpful?
Thank dexterryan
Marie W, General Manager at Malmaison Reading, responded to this review

Dear dexterryan, Thank you for taking the time to write your review. I’m very pleased to read that you enjoyed your time with us in the Mal Bar! I’m pleased to read that you enjoyed the service provided by Rory & Rosie and the atmosphere in the bar and we look forward to welcoming you back to Malmaison Reading again...

Reviewed 20 January 2016

I love coming here! Rosie makes the best passion fruit mojitos!! Rory another bartender has served me on several occasions and he is always on form. All the staff are super helpful and make sure you always have a great time!

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Helpful?
Thank Timothy R
Marie W, General Manager at Malmaison Reading, responded to this review

Dear Timothy R, Thank you for taking the time to write your review and we are very pleased to hear how much you enjoyed your Mal Bar experience! Our MalChemy Cocktails and champagne offering is indeed fantastic . Thank for the staff recognition, I will personally make sure to pass your comment down to them. We look forward to welcoming...

Reading, United Kingdom
Reviewed 20 January 2016

Great bar in central Reading. Rosie and Rory with both go out of their way to get you the perfect drink. Atmosphere in the bar is great and every drink I've had their has been amazing. The brunch on Sundays is also fantastic Only criticism is that deserts are not nut allergy friendly.

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Helpful?
Thank Wendy F
Marie W, General Manager at Malmaison Reading, responded to this review

Dear Wenfy F, Firstly thank you for taking the time to write your very complimentary review. I am really pleased to read that you enjoyed your stay with us and very glad that you were impressed by the service you received from Rory & Rosie. I am sorry that you found our Sunday dessert not to be nut allergie friendly,...

Abu Dhabi, United Arab Emirates
Reviewed 9 January 2016

Another stay & this might well be our last. There were perhaps too many irritants to warrant another stay. The bedrooms are showing quite a lot of wear & tear as are the bathrooms. Cleanliness wasn’t brilliant either. We did however achieve a good night’s sleep despite the somewhat springy/firm mattress. Food & service in the Brasserie was fine -...

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Thank thebigseats
Marie W, General Manager at Malmaison Reading, responded to this review

Dear the bigseats, Thank you for taking the time to write your review. I’m very concerned that you found the room to be not of a good cleanliness standard and this feedback has already been past on to my housekeeping manager to quickly identify why this was the case and put processes in place to prevent any further issues. With...

London, United Kingdom
Reviewed 9 January 2016

My fiancee and I had a wonderful time there between the 24th and 27th of December 2015. We were greeted at the reception by Marie and checking in was seamless. She made us feel very welcome and she really looked after us. We stayed in the Oriental Express Suite and the room is sublime. very spacious and very comfortable. We...

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Helpful?
Thank Tony O
Marie W, General Manager at Malmaison Reading, responded to this review

Dear Tony O, I’m very pleased to read that you enjoyed your stay with us over the Christmas period. Thank you for the feedback regarding the staff they are indeed a huge tribute for the hotel. We look forward to welcoming you back to Malmaison Reading again soon. Kind regards, M Warabida

Oxford, United Kingdom
Reviewed 9 January 2016 via mobile

This hotel is wonderful, it's extremely central only a few minutes walk from all the shops, clubs, bars and restaurants! The service is brilliant. A special mention to Kevin and Rebecca :-) who were extremely kind! I wish i went and stayed sooner, can't wait to return!!!

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Helpful?
Thank w-jgp
Marie W, General Manager at Malmaison Reading, responded to this review

Dear w-jgp Thank you for taking the time to write your review. I’m very pleased to read that you enjoyed your stay with us and that you found our team to be friendly. Indeed our location is very convenient especially if you are traveling in and out of Reading by train! We look forward to welcoming you back to Malmaison...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Malmaison Brasserie
Malmaison Brasserie
Cuisines: British, European
Malmaison
Malmaison
Cuisines: British, French, European
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The brief encounter, that fleeting glance from across the platform, a longing to be with the one you shouldn't...Meet me outside the station at this gloriously converted rail hotel. You shouldn't have this much fun so close to Heathrow, but you will at Mal. You shouldn't find a train set in your room, or a bath big enough for two, for that matter. ... more   less 

Additional Information about Malmaison Reading

Address: 18-20 Station Road, Reading RG1 1JX, England
Region: United Kingdom > England > Berkshire > Reading
Price Range: $144 - $307 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Malmaison Reading 4*
Number of rooms: 75
Reservation Options:
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Also Known As:
Malmaison Reading Hotel Reading
Malmaison Hotel Reading
Reading Malmaison Hotel
Hotel Style:
#4 Luxury Hotel in Reading
#6 Business Hotel in Reading
#10 Romantic Hotel in Reading
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Questions & Answers

Here's what travellers have asked, with answers from Malmaison Reading staff and other travellers.
7 questions
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Questions? Get answers from Malmaison Reading staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Maybe have a room at the back the hotel 202 was very quiet”
 of 5 bubbles ShirleyC582, 8 Jan 2017 | Read review
“Room 101 end of corridor tucked away was quite.”
 of 5 bubbles Posh423, 1 Jan 2017 | Read review
“treat yourself have a suite”
 of 5 bubbles paulbN1463QR, 10 Dec 2016 | Read review
“Take advantage of the great Sunday night deals”
 of 5 bubbles TerryandJane, 5 Dec 2016 | Read review
“Do not stay in the Executive Suite, very noisy, no view!”
  • Lounge
  • Bathroom
 of 5 bubbles leea134, 15 Nov 2016 | Read review
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