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Malmaison Reading

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857 Reviews from our TripAdvisor Community

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Showing 843: English reviews
Leicester, United Kingdom
Reviewed 21 December 2015

Booked Malmaison at personal expense rather than opting for the company funded alternative based on many previous great stays in other Malmaison hotels. Check-in - 15 minute wait (5.45 in the evening). Only one person on reception and a queue Room - lighting attrocious (Wife applying makeup by the light of a mobile phone) Bed - VERY COMFORTABLE but the...

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Helpful?
Thank auntystellaplease
Marie W, General Manager at Malmaison Reading, responded to this review

Dear auntystellaplease, Thank you for taking the time to write your review. I’m very sorry to read that your recent experience at the hotel did not meet your expectation. I’m sorry that you didn’t find the decor and finishes in the suite to your taste and as I’m sure you experienced Mal is a dark and warm brand and this...

Dubai
Reviewed 18 December 2015 via mobile

Have stayed before, really appreciate the brand even if Jo still owes me a drink (lol); funky hotel, great staff, breakfast team are really great and contribute to a great start to the day!! Great location, parking close n works well. See you in Jan!!

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Helpful?
Thank JustinDubai
Marie W, General Manager at Malmaison Reading, responded to this review

Dear JustinDubai, Firstly, thank you for taking the time to write your review. I am very pleased to read your ‘pros’ list from your stay, especially the friendliness of the staff. Thank you for these comments. Once again thank you for your feedback and we very much look forward to welcoming you back to the hotel again soon. Kind regards,...

Reading, United Kingdom
Reviewed 18 December 2015

We had a private room for a work Christmas party of 9 people. The food was excellent the best i have had at a Christmas function. The service and hospitality was second to none, will definetly book again next year.

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Helpful?
Thank Lyn S
Marie W, General Manager at Malmaison Reading, responded to this review

Dear Lyn S, Thank you for taking the time to write your review and we are very glad that you enjoyed your Christmas Party with us and I’m pleased that you enjoyed your private dining experience. We look forward to welcoming you back to Malmaison Reading again soon. Kind regards, M Warabida

Reading, United Kingdom
Reviewed 17 December 2015

I booked our corporate Christmas event at Malmaison on 10th December. Jo and her team did an amazing job of creating a wonderful evening for us. Nothing was too much trouble! The food was absolutely incredible - my colleagues are still raving about how good it was. They catered for our vegan, gluten free and vegetarian members of staff so...

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Helpful?
Thank Sophie M
Marie W, General Manager at Malmaison Reading, responded to this review

Dear Sophie M, Thank you for taking the time to write your review. I am very pleased to read that you and your partners had an enjoyable Christmas Party with us and that your party have enjoyed the food so much! I am also very glad to read that you found all the staff to be helpful and friendly. Once...

County Dublin, Ireland
Reviewed 15 December 2015

The only really good thing about this hotel was its location! Very central and handy for shopping etc We decided to treat ourselves and paid for an upgrade The decor in Hotel is kind of funky but the lighting is very bad -- I know low lighting is good for mood but this was ridiculous -- it could be overcome...

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Helpful?
Thank Ann K
Marie W, General Manager at Malmaison Reading, responded to this review

Dear Ann K, Thank you for taking the time to write your review. I’m very sorry to read that your recent experience at the hotel did not meet your expectation. I’m also sorry to read that you wont be returning, if my team or I can do anything to change your perception of Malmaison Reading or indeed the Malmaison brand...

Qatar
Reviewed 14 December 2015

I being allocated a room in the basement I was skeptical. On entering the room I was presently surprised as it was spacious and well designed to top it off it had french doors leading to an out door patio area (good for smokers). All staff we welcoming and the bar was lively and modern. Overall a faultless stay.

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2Thank Jason R
Marie W, General Manager at Malmaison Reading, responded to this review

Dear Jason R, Thank you for taking the time to write your review. I’m very pleased to read that you enjoyed your stay with us, and that you enjoyed your experience in our Mal Bar. Thank you for the kind comments on our team and our property. We look forward to welcoming you back to Malmaison Reading again soon. Kind...

Neath Port Talbot, United Kingdom
Reviewed 12 December 2015 via mobile

Fantastic end to a great day in London. Room was an unexpected upgrade. Looking for dates to stay again. Only one problem. Couldn't get through to room service at 9:30. So gave up and ate out. Staff were more than helpful otherwise. It was Christmas party season and lots going on but you would never have known once in your...

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2Thank Clairemacjackson
Marie W, General Manager at Malmaison Reading, responded to this review

Dear ClairemacJakson, Thank you for taking the time to write your review. I’m very pleased to read that you had a wonderful stay with us and that you enjoyed your room. It was lovely to read that you found the team to be friendly and helpful. Indeed our location is very convenient especially if you are traveling in and out...

Wuppertal, Germany
Reviewed 11 December 2015

I had the pleasure to stay at the Malmaison for 1 night. The building is quite old and therefore has each and every room a different shape and size. But the rooms are very stylish. They are a bit dark due to the silver black style but very coizy. The breakfast with the a la carte menu is the best...

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Thank Robert M
Marie W, General Manager at Malmaison Reading, responded to this review

Dear Robert M, Thank you for taking the time to write your review and we are very glad that you enjoyed your stay with us . I’m so pleased to read that the staff were friendly and that you enjoyed the breakfast. We look forward to welcoming you back to Malmaison Reading very soon. Kind regards, Marie

Oxford
Reviewed 7 December 2015

Brilliant Sunday Stopover! After a morning of Christmas shopping we indulged in a lovely long lunch and a well deserved bottle of wine. The buffet selection was great - really impressive selection of high quality ingredients - I'd have happily just had that, but happily selected the short ribs of beef for my main and they were just delicious. 3...

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Helpful?
Thank Polecatcaz
Marie W, General Manager at Malmaison Reading, responded to this review

Dear Polecatcaz Firstly thank you for taking the time to write your fantastic and comprehensive review. I am very pleased to read that you enjoyed your stay with us as well as Sunday lunch in the Brasserie. I am also very pleased to read your feedback on your stay, the room, food and the team! I look forward to welcoming...

Newbury, United Kingdom
Reviewed 3 December 2015

I've used the Reading Malmaison many times over the last 10 years, usually for lunch or more often coffee / drinks / short meetings in the bar area. Whilst in general terms my experience has always been positive, there is one person who stands out as providing the very best level of customer service - her name is Yvette. Even...

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1Thank Adrian S
Marie W, General Manager at Malmaison Reading, responded to this review

Dear Adrian S, Thank you for taking the time to write your review. I am very pleased to read that you enjoyed your experience with us and that you found the service ‘attentive, yet informal’ as this is exactly what we are intending to deliver. Looking forward to seeing you back again soon and for more than one night next...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Malmaison
Malmaison
Cuisines: British, French, European
Malmaison Brasserie
Malmaison Brasserie
Cuisines: European, British
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The brief encounter, that fleeting glance from across the platform, a longing to be with the one you shouldn't...Meet me outside the station at this gloriously converted rail hotel. You shouldn't have this much fun so close to Heathrow, but you will at Mal. You shouldn't find a train set in your room, or a bath big enough for two, for that matter. ... more   less 

Additional Information about Malmaison Reading

Address: 18-20 Station Road, Reading RG1 1JX, England
Region: United Kingdom > England > Berkshire > Reading
Price Range: $146 - $358 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Malmaison Reading 4*
Number of rooms: 75
Reservation Options:
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Also Known As:
Malmaison Reading Hotel Reading
Malmaison Hotel Reading
Reading Malmaison Hotel
Hotel Style:
#4 Luxury Hotel in Reading
#6 Business Hotel in Reading
#10 Romantic Hotel in Reading
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Questions & Answers

Here's what travellers have asked, with answers from Malmaison Reading staff and other travellers.
7 questions
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Questions? Get answers from Malmaison Reading staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take advantage of the great Sunday night deals”
 of 5 bubbles TerryandJane, 5 Dec 2016 | Read review
“Do not stay in the Executive Suite, very noisy, no view!”
  • Bathroom
  • Lounge
 of 5 bubbles leea134, 15 Nov 2016 | Read review
“Not room 406 or any corner rooms.”
 of 5 bubbles val652, 11 Nov 2016 | Read review
“Higher Floor”
 of 5 bubbles christine186361, 26 Oct 2016 | Read review
“Ask for a room that faces the street.”
 of 5 bubbles O7360ZLbriang, 25 Oct 2016 | Read review
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