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An absolute no go is having to find mould in the shower.
Everything else is great about this hotel and i have enjoyed previous stays.
Location, staff and amneties but cleanliness is really the basic stuff.
We really enjoyed our one night stay at the Novotel. The room was well equipped and comfortable - especially the bed. The location was fantastic just a few minutes walk from the station. We found the two members of staff we dealt with very helpful....More
Response from Karen C, Rooms Division Manager at Novotel Sheffield CentreResponded 6 April 2018
Thank you very much for your comments.
I am very pleased you enjoyed your stay and the facilities.
We hope to welcome you back soon.
The location of this Novotel is perfect. Out of one door you are almost at the train station and out of the main door you at peace gardens with restaurants and the theatres close by. The staff at the hotel were very friendly and helpful...More
We stayed here to watch snooker in the Crucible next door. For that it is very convenient. But the room TVs do not have BBC red button or Sky Sports. We were lucky to get tickets for the evening sessions we had planned to watch...More
Staff are excellent. I always get a great welcome and smiles! I am grateful for the free upgrade and snack in the room. Great breakfast and bar meals. I mentioned to the guy at check out that the toilet didn't flush well and that the...More
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Response from Karen C, Manager at Novotel Sheffield CentreResponded 1 week ago
Thank you for your comments, I am so pleased you enjoy staying with us.
Please accept my apologies for the issues with your room. Our maintenance team has been informed and will correct the faults.
We look forward to welcoming you back soon.