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Prince Rupert Hotel

Hotels.comUS$109*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Prince Rupert Hotel
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1,084 Reviews from our TripAdvisor Community

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Showing 1,075: English reviews
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Chester, United Kingdom
Reviewed yesterday NEW

We stayed over in this very charming hotel for a treat for myself and my wife, we were looked after from the moment we entered the hotel car park and our experience from start to finish was great. The hotel was fantastic full of character and we enjoyed exploring the hotel, which is situated in a great location for then...

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Thank Time666
Llandudno, United Kingdom
Reviewed 4 days ago NEW

Shrewsbury is a great place to visit, it wears its history with pride. Lots of independent shops and great places to eat. At the heart is the delightful Prince Rupert Hotel. Lovely reception staff with a smile and a chat. A sherry on arrival, a simple but civilised touch. Well appointed bedrooms and an excellent breakfast.

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1Thank Rhysllan
Mike_Matthews, Owner at Prince Rupert Hotel, responded to this review

Dear Rhysllan, Thank you so much much for your outstanding five star review which is very much appreciated. I was delighted to read that you thoroughly enjoyed your stay at the Prince Rupert and I am very grateful for your kind and generous comments. It is always an absolute pleasure to learn that we have both met and exceeded guest...

Rochdale, United Kingdom
Reviewed 4 days ago NEW

location excellent ,staff brilliant ,breakfast excellent ... the room was shocking .. was a disgrace window had holes in the wood surround ; the paintwork was chipped.badly painted . .and room very small . it cost £135 .I was looking forward to a lovely room . as in the photos used on the website spoke to one of the staff...

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Helpful?
Thank tinahotlips20002000
Mike_Matthews, Owner at Prince Rupert Hotel, responded to this review

Dear Tina, May I thank you for your charming praise of the hotel staff which was so pleasing to read. As you quite rightly state, many of our guests select the Prince Rupert as it is situated in the very heart of the town and the closest hotel to all the wonderful independent shops and many tourist attractions. I am...

Stoke-on-Trent, England, United Kingdom
Reviewed 4 days ago NEW

We stayed for one night for our anniversary, on arrival the reception staff were very friendly and attentive, and we were offered a complementary glass of sherry which was a lovely touch, we were also given a free upgrade on our room from a double to a suite. The room was very nice and comfortable and spotlessly clean. The hotel...

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Helpful?
Thank Sally S
Mike_Matthews, Owner at Prince Rupert Hotel, responded to this review

Dear Sally, I was delighted to read that you enjoyed your recent stay at the Prince Rupert and thank you also for taking the time to write a review. I was very pleased that we exceeded your expectations and that you were more than satisfied with the standard of your accommodation and actual location of the hotel. It is a...

Newport, United Kingdom
Reviewed 6 days ago NEW

good location within walking distance from the train station.new modern bathroom.room needs updating.cushion on the bed badly stained and towels not very clean.mentioned on checkout so hopefully will be sorted out.our room was at the front of the hotel Princess Elizabeth Suite,both mornings we were woken by the bin men at 5.30am!!!.breakfast good its quality rather than quantity.

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1Thank vixter2015
Mike_Matthews, Owner at Prince Rupert Hotel, responded to this review

Dear Guest, Thank you for for taking the time to post a review and for your constructive feedback which is very much appreciated. I am very pleased to read that you found the location of the hotel to your satisfaction and thank you also for your positive comments regarding the newly renovated bathroom and the quality of our breakfasts which...

Gloucestershire, United Kingdom
Reviewed 1 week ago

Stayed here last night in the Prince Philip suite, it was absolutely beautiful with so many wooden beams .... The bathroom was lovely and everywhere was very clean, the staff could not have been more helpful.... It was a delight to stay in, highly recommended.

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Thank christmas04
Mike_Matthews, Owner at Prince Rupert Hotel, responded to this review

Dear Guest, On behalf of all the staff at the Prince Rupert I would like to convey my sincere appreciation for our outstanding five star review. I was truly delighted that you enjoyed your stay in the 15th century Prince Philip Suite and thank you also for your positive comments regarding the newly refurbished bathroom and the friendliness of the...

Norwich, United Kingdom
Reviewed 1 week ago

If you want friendly staff who care about your stay, then this is the place. It's full of old fashioned charm, the floorboards and the lift may creak a bit but it's a hotel full of character and history. The breakfasts are a treat - along with the suits of armour standing guard. The central location makes it perfect for...

Review collected in partnership with this hotel
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Thank Nicky B
Mike_Matthews, Owner at Prince Rupert Hotel, responded to this review

Dear Nicky, It was a sincere pleasure to read your review and may I personally thank you for your generous and kind comments which are very much appreciated. My team read TripAdvisor on a daily basis and I know that they will be genuinely thrilled to know that we have exceeded your expectations in so many ways. Without exception, every...

Staffordshire, United Kingdom
Reviewed 1 week ago

Very impressed with attention to detail of the staff and a warm welcome.. loved the glass of sherry on arrival. Very high standard of old fashioned values.Concierge service car parked for you.Superb breakfast good selection, lovely evening meal at chambers superb service again.

Review collected in partnership with this hotel
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Helpful?
Thank jason_mills1966
Mike_Matthews, Owner at Prince Rupert Hotel, responded to this review

Dear Jason, Please accept my sincere thanks for your fantastic five star review. I was delighted to read your highly positive comments and thank you also for taking the time to share your thoughts. Justin Fenwick-Scott, our newly appointed Michelin trained Head Chef, will be most pleased to receive your praise for his food in Chambers Restaurant and thank you...

Leicestershire, United Kingdom
Reviewed 1 week ago

This was my 2nd stay at this lovely Hotel. Excellent service throughout the stay - our small group of friends were made very welcome - great breakfast! Friendly staff and my room had obviously been updated - very nice. I would definitely stay again - thanks!

Review collected in partnership with this hotel
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Thank Mark J
Mike_Matthews, Owner at Prince Rupert Hotel, responded to this review

Dear Mark, Thank you so much for your wonderful five star review. It was a pleasure to learn that you enjoyed your stay at the Prince Rupert and I am delighted that we exceeded your expectations. On a daily basis the hotel staff read TripAdvisor and, on their behalf, I would like to convey my sincere appreciation for your outstanding...

Wirral, United Kingdom
Reviewed 1 week ago

Nice staff nothing to much trouble. Excellent breakfast to start the day. Could have been more milk on the hospitality tray however once requested extra was made available. Rooms warm and lovely modern bathrooms

Review collected in partnership with this hotel
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Thank lynette s
Mike_Matthews, Owner at Prince Rupert Hotel, responded to this review

Dear Lynette, I was delighted to read that you enjoyed your stay at the Prince Rupert and may I convey my sincere gratitude for your truly wonderful five star review. I would like to also thank you for your praise of the hotel staff, quality of breakfast and the standard of accommodation. As you quite rightly state, we are renovating...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Royalist Restaurant
Royalist Restaurant
Cuisines: British, French, European
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Breakfast included
  • Laundry Service
Official Description (provided by the hotel)
The historic grade II listed Prince Rupert Hotel is situated in the very heart of medieval Shrewsbury and just a short stroll from the individual shops and many tourist attractions. Surrounded by narrow cobblestone streets and black and white timbered buildings it provides the perfect base to explore beautiful Shrewsbury. A warm and friendly welcome is always provided to all guests with a glass of sherry on arrival. With the heritage of the hotel dating back to the 12th and 15th century, character and charm abound with sloping floors, exposed Tudor beams and a restored Jacobean staircase. Privately owned for many years by Michael & Diane Matthews, the hotel offers a great choice of dining all with a focus on fresh local produce. The Royalist is ideal for a special occasion with an a la carte menu together with a superb wine list. Chambers brasserie is renowned for its traditional British menu at sensible prices and located at the front of the hotel overlooking the gardens of St. Alkmunds square, Camellias Tea Rooms offers an extensive menu selection including traditional afternoon tea served on a three tier cake stand. A charming place to relax to the sound of a grand piano. Valet parking is provided to the hotel's private car park at a cost of £5 per night. ... more   less 

Additional Information about Prince Rupert Hotel

Address: Butcher Row, Shrewsbury SY1 1UQ, England
Region: United Kingdom > England > Shropshire > Shrewsbury
Price Range: $159 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Prince Rupert Hotel 4*
Number of rooms: 70
Reservation Options:
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Also Known As:
Hotel Prince Rupert Shrewsbury
Prince Rupert Shrewsbury
Shrewsbury Hotel Prince Rupert
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Questions & Answers

Here's what travellers have asked, with answers from Prince Rupert Hotel staff and other travellers.
7 questions
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Ferryside, United Kingdom
3 months ago
cannock
over a year ago
Trefriw, United Kingdom

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Questions? Get answers from Prince Rupert Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“make sure before booking .that you do not get a room that needs upgrading !”
  • veiw from room ,windows with holes in wood you can poke finger in !
tinahotlips20002000, 24 Apr 2017 | Read review
“request rooms not facing the street.Woken 5.30am by bin men.”
vixter2015, 22 Apr 2017 | Read review
“If the 3rd floor balcony room is free, take it. It's not a large room but the views from the balcony are wonderful ”
nickyb620, 18 Apr 2017 | Read review
“Front of hotel have nicer views”
lynettes33, 18 Apr 2017 | Read review
“get an enhanced bathroom- monsoon shower and giant bath”
338charlieg, 12 Apr 2017 | Read review
5 of 5
Hotels.com
US$109* /night
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TripAdvisorUS$109
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Booking.comUS$113
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Prices are for 1 room, 2 adults
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