We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
11/06/2017 12/06/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Best Western Plus Swan Hotel

    Sadler Street, Wells BA5 2RX, England
    Save
    Best prices for your stay
    11/06/2017 12/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$158
          US$138
          US$158
          US$138
          Traveller (188)
          Room & Suite (67)
          Dining (33)
          White Hart Hotel
          180 reviews
          #3 of 6 hotels in Wells
           
          Wookey Hole Hotel
          973 reviews
          #1 of 1 hotels in Wookey Hole
           
          Ancient Gate House Hotel
          195 reviews
          #4 of 6 hotels in Wells
           
          Beryl B & B
          310 reviews
          #2 of 37 B&Bs / Inns in Wells
           
          Overview
          • Excellent50%
          • Very good30%
          • Average12%
          • Poor3%
          • Terrible2%
          Travellers talk about
          “car park” (93 reviews)
          “coach house” (51 reviews)
          Free Wifi
          Free Parking
          Breakfast Buffet
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Multilingual Staff
          Spa
          Wheelchair Access
          Conference Facilities
          Dry Cleaning
          4.0 Star Hotel
          All hotel details
          White Hart Hotel
          180 reviews
          #3 of 6 hotels in Wells
           
          Wookey Hole Hotel
          973 reviews
          #1 of 1 hotels in Wookey Hole
           
          Ancient Gate House Hotel
          195 reviews
          #4 of 6 hotels in Wells
           
          Beryl B & B
          310 reviews
          #2 of 37 B&Bs / Inns in Wells
           
          {"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
          Rooms
          11 Jun12 Jun
          |
          1 room, 2 adults, 0 children
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          Show Available Rooms
          Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$138.
          We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Wells hotels with availability
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          {"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "80f6d4b496f74aa79ee27680007dea39", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":191641,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":11,"month":6,"year":2017},"checkout":{"day":12,"month":6,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"80f6d4b496f74aa79ee27680007dea39","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":158,"lowestMetaPrice":138,"additionalPartner":false,"highestMetaPriceDisplay":158,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":158,"lowestMetaPrice":138,"highestMetaPriceDisplay":158,"hotelName":"Best Western Plus Swan Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjgwZjZkNGI0OTZmNzRhYTc5ZWUyNzY4MDAwN2RlYTM5IiwiQUlLIjoiMmJlNjUxYzg1MDBlNDU5MDgzNmYzOGZkMDM1OGQyNTMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": false, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "11/06/2017", "checkOut": "12/06/2017", "lowestPrice": "US$138", "hasDates": true, "hacComplete": true, "contentIdMappings": {"32435755":"BookingCom","37576229":"LateRoomsESFR","78332450":"PricelineIB","109370009":"HotelsCom2IB","78857422":"OrbitzEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"}},"scriptFlags":null,"containerClass":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","dust":{},"moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"}},"scriptFlags":null,"containerClass":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{}},"scriptFlags":null,"containerClass":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/hotels\/sherpa-TA.png\"\/>"}
          Write a Review
          Reviews (895)
          Traveller rating
          Traveller type
          Time of year
          Language

          1 - 5 of 895 reviews

          Reviewed yesterday

          The Best western plus hotel Swan is located just against the cathedral and the Bishops palace is just a minutes walk away around the corner. Hotel is really nice. Staff is very friendly and correct. If you are in the Neighbourhood Wells is a wonderfulp...More

          Thank Owen B
          Reviewed 5 days ago via mobile

          We were here for a short stay, which coincided with the two best days of the year so far. The hotel is situated on a busy road in the centre of Wells. It is composed of a fine ancient building on Sadler Street plus some...More

          Thank Paraffle
          Reviewed 6 days ago via mobile

          We visited the hotel on a quiet Wednesday lunchtime and planned our meal to be taken in the garden area opposite the hotel overlooking the cathedral green. We found the young lady serving at the bar, Georgia, to be less than enthusiastic about serving us...More

          Thank Football_Mad_13
          Reviewed 6 days ago

          I only attended a conference here back in February so cannot comment on rooms and restaurant etc. I found all public area's to be very clean and tidy and well modernised. The staff on hand were all very friendly and polite. The food and beverages...More

          Thank Tom M
          Reviewed 1 week ago

          Our 2nd stay and unfortunately there was a fire alarm at night and very few guests evacuated the building, and after 10 - 15 minutes I ha to advise the duty manager to take a role call, he says he was sure that it was...More

          Thank S H
          Response from Swanhotelwells, General Manager at Best Western Plus Swan Hotel

          Thank you for taking the time to write a review of the Swan Hotel. The safety and welfare of our guests is of paramount importance to us. On the night in question, the alarm sounded for a short period and then silenced without any obvious...More

          White Hart Hotel
          180 reviews
          #3 of 6 hotels in Wells
           
          Wookey Hole Hotel
          973 reviews
          #1 of 1 hotels in Wookey Hole
           
          Ancient Gate House Hotel
          195 reviews
          #4 of 6 hotels in Wells
           
          Beryl B & B
          310 reviews
          #2 of 37 B&amp;Bs / Inns in Wells
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Free Parking
          • Restaurant
          • Bar/Lounge
          • Spa
          • Room Service
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Meeting Rooms
          • Conference Facilities
          • Room Service
          • Dry Cleaning
          • Laundry Service
          • Banquet Room
          • Multilingual Staff
          • Things to do
          • Restaurant
          • Bar/Lounge
          • Spa
          Details
          • Price range
          • US$150 - US$249 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 53
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Travelocity, Hotels.com, Cancelon, Evoline ltd, Priceline, TripOnline SA, HotelQuickly and HRS so you can book your Best Western Plus Swan Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United Kingdom >
          • England >
          • Somerset >
          • Wells
          • Also Known As
          • Best Western Wells ,
          • Wells Best Western
          Add Photo Photos
          Traveller (188)
          Room & Suite (67)
          Dining (33)
          Hotel & Grounds (114)
          Bathroom (10)
          Business Centre & Event Rooms (6)
          Nearby
          Wookey Hole Hotel
          973 reviews
          2.62 km away
           
          White Hart Hotel
          180 reviews
          .08 km away
           
          Ancient Gate House Hotel
          195 reviews
          .05 km away
           
          Premier Inn Wells (Somerset)
          61 reviews
          .77 km away
           
          Nearby Restaurants
          Square Edge Cafe
          226 reviews
          .06 km away
          The Greek Taverna
          359 reviews
          .12 km away
          The Courtyard Restaurant
          402 reviews
          .03 km away
          Goodfellows
          464 reviews
          .03 km away
          Nearby Attractions
          Wells Cathedral
          2,319 reviews
          .12 km away
          The Bishop's Palace and Gardens
          941 reviews
          .29 km away
          Vicar's Close
          617 reviews
          .26 km away
          St Cuthbert's parish Church
          65 reviews
          .33 km away
          Questions & AnswersAsk a question
          330victoria330
          Have Already booked a de luxe room, in view of some reviews, are the rooms of a good size? Thanks
          28 May 2017|
          Answer
          Response from Fancywardrobe1 | Reviewed this property |
          Hi, All I can say is the room we had was a good size and well appointed. I hope your stay is as good as ours.
          0
          Votes
          Kingrussell
          I am going to be on a cycling holiday with my son. have you got somewhere secure that we can store a couple of bikes overnight please?
          20 March 2017|
          Answer Show all 3 answers
          Response from 70Michelle | Property representative |
          Dear Sir Thank you for your query, we do of course have secure locations on site that your bikes can be stored on site, it will be no problem at all. We look forward to welcoming you to the swan. Kind regards Mark... More
          0
          Votes
          JohnnyGee2013
          Restaurant food
          19 November 2016|
          Answer Show all 2 answers
          Response from MicheleDahl | Reviewed this property |
          Breakfast was great.
          0
          Votes
          Room Tips
          "Room was at the side had a lot of kitchen noise AM, Room cleaning was minimal , bed made and sink and loo..."
          Read review
          "Cathedral suite is the high budget option, otherwise ask for rear-facing rooms"
          Read review
          "If dining there then book in advance."
          Read review
          "Comfortable and centrally located"
          Read review
          Is This Your TripAdvisor Listing?
          Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing