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The White Hart Inn

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19-21 Sadler Street, Wells BA5 2RR England
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Traveller (86)
Dining (31)
Room & Suite (31)

About

#3 of 4 hotels in Wells
Location
Cleanliness
Service
Value
Recently renovated by award winning designers (November 2018) our pub is located right in the heart of Wells, opposite the Cathedral green. It has been painstakingly renovated to give a truly English pub atmosphere. You will find local ales on tap and a warm and friendly atmosphere. Our Head Chef has created a menu that showcases all of the pub classic with a few seasonal variations. Our sausages come directly from our farm up the road. Situated in the city centre just 10 short steps from the famous Cathedral. Its 14 en suite bedrooms make the perfect base from which to explore Wells and the surrounding area. Bristol, Bath, Glastonbury, Glastonbury Tor, Cheddar, Clarks Village, Wells Golf Club and Longleat are all close by.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
Wifi
Restaurant
Breakfast available
Complimentary instant cofffee
Complimentary tea
Shared lounge / TV area
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Room features
Desk
Housekeeping
Telephone
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Quiet
Languages Spoken
English, Polish
688Reviews7Q+A100Room tips
Traveller rating
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  • 17
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Popular mentions
NickyWiltshire wrote a review Nov 2021
Temple Cloud, United Kingdom94 contributions75 helpful votes
I booked a superior double which looked lovely on the website and indeed it was, on arrival. It was situated in the courtyard in the ground level. It was clean, tidy, spacious and well equipped with high-end toiletries. Unfortunately, the Wifi does not reach to the courtyard rooms and whilst I’d hoped for a bit of a catch-up of shows on my iPad, this wasn’t to be. The beds in the superior rooms are billed as super king but this one wasn’t. To the point I even measured it when I couldn’t sleep (more on this in a sec - a teaser!) and it was a standard double. The main issue with this stay was the noise. Not the hustle and bustle of being in central Wells, but that from within the hotel. The upper courtyard rooms are accessed via a metal staircase with an exterior metal walkway all along the top floor. And my goodness - was this loud! Every time anyone came or went - or god forbid rolled a suitcase - it was an almighty clatter that would wake the dead. And other guests congregating in the court yard after hours to chat also contributed to the soundtrack of my stay and it really does echo and amplify. The noise from within other rooms was also palpable. I think the guests staying above me might want to visit their GP; the frequency with which I had to hear their tinkling wee was akin to a record breaking attempt. And the amount of baths they took! It sounded like Niagara falls. Did they have sealife with them?! It wasn’t only their water based pursuits that was an assault on your hearing; literally every step they took, every move they made, I was living that with them. I visited during Storm Arwen and whilst the weather cannot be controlled, it can be predicted and preventative action can be taken to lessen the impact on guests. Nevertheless, at 3am I was out in the courtyard trying to secure slamming gates and shift debris that was flying around creating a racket. I know this is is largely beyond their control, but perhaps they ought to have battened down the hatches more effectively. The staff I encountered were perfectly pleasant and the positioning could barely be more central but based on noise disturbance alone, I doubt I’ll be returning. Thanks for the experience though!
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Date of stay: November 2021Trip type: Travelled as a couple
2 Helpful votes
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dicktrivia wrote a review Oct 2021
Milton Keynes, United Kingdom15 contributions5 helpful votes
We booked for an evening meal on the day as we'd arrived in Wells in the afternoon and the restaurant was close by. The young lady was very accommodating and asked if we wanted any particular table. When we arrived the table was reserved in our name and again she had a very polite manner. Our food arrived and it was absolutely delicious. Everything was hot (and we asked for extra gravy which wasn't a problem 🙂), there was plenty of it and it was very filling. Can't fault the service or the quality. Really enjoyable.
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Date of stay: October 2021Trip type: Travelled as a couple
1 Helpful vote
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Response from Tudor Hopkins, Owner at The White Hart Inn
Responded 19 Nov 2021
Dear dicktrivia, Thank you for taking the time to leave your review following your recent visit to us for dinner here at The White Hart. It is a pleasure to hear such positive feedback from our diners as well as in house guests. We have worked very hard since May at boosting our food offering in the pub so it is lovely to hear word is getting around! Kindest regards, Megan Young General Manager
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Caryn M wrote a review Oct 2021
Bournemouth, United Kingdom43 contributions27 helpful votes
Excellent location in centre of Wells opposite the cathedral. Friendly staff and cosy bar. The accommodation is probably best described as comfortable and they have made the most of what they have but not sure I'd want to stay longer than overnight. The bathroom was very small but all extremely clean.
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Date of stay: October 2021
Value
Cleanliness
Service
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Response from Tudor Hopkins, Owner at The White Hart Inn
Responded 19 Nov 2021
Dear Caryn M, Thank you very much for taking the time to leave your review following your recent stay with us at The White Hart. I am delighted that despite the bathroom feeling on the small side you very much enjoyed your stay with us and all that Wells had to offer. We have a range of different size rooms and are always happy to accommodate something a little bigger for longer stays. Kindest regards, Megan Young General Manager
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jackyp22 wrote a review Oct 2021
Swansea, United Kingdom106 contributions61 helpful votes
The rooms and would hotel need updating. I accept the property is ancient but our room was very scruffy. Blinds falling off the window and the radiator not working. Carpet to rooms very dirty. However the bedding and towels we're clean the beds comfortable and the staff very friendly. Thought far too expensive for a standard room
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Date of stay: October 2021Trip type: Travelled with family
Room Tip: Avoid room 6
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1 Helpful vote
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Response from Tudor Hopkins, Owner at The White Hart Inn
Responded 19 Nov 2021
Dear jackyp22, We appreciate the time you have taken to leave your review of your recent stay with us here at The White Hart in Wells. You will be delighted to know that we are currently under way again with small renovation projects throughout the property now that we are gradually recovering from lockdowns this past year and half. Soft furnishings to include blinds and curtains has been one of those items and we are well under way. On the issue with the radiator, that has now been dealt with, thankfully nothing else than a thermostat to change! Thank you once again for your review. With kind regards, Megan Young General Manager
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Steve W wrote a review Oct 2021
Ellesmere Port, United Kingdom72 contributions85 helpful votes
My wife and I had dinner here last night, well we left most of it as the food was appalling, the worst I have ever been served. I had pie, mash and veg. The pie was barely edible, the mash was one solid dense lump all dried out, I guess it had been cooked some considerable time earlier and microwaved, it was inedible. My wife's dinner was just as bad. The veg was obviously frozen, not necessarily a problem, however it was hard and cold. I asked to speak to a manager but there was nobody available. I have scored one out of five because I cannot score zero which is what it deserves. We will never visit here again under any circumstances. The only positive from the evening was Connor behind the bar and seemingly doing almost everything by himself, he was excellent and really deserves to be working somewhere much better.
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Date of stay: October 2021
Service
2 Helpful votes
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Response from Tudor Hopkins, Owner at The White Hart Inn
Responded 19 Nov 2021
Dear stevew409, Thank you for taking the time to leave your review, however, I am sorry to see that it wasn't more constructive or positive. We are actually proud to say that our pies (from the famous Pie Minister in Bristol) are actually the most popular dishes on the menu which we often end up selling out of due to the locals coming back for more each week! It is, however, encouraging to hear such lovely feedback regarding our barman Connor who was actually Duty Manager that evening. Thank you once again and perhaps we will have the opportunity to welcome you back in December when we will be featuring the festive Pie Minister pies! With kind regards, Megan Young General Manager
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PRICE RANGE
US$61 - US$119 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandSomersetWells
NUMBER OF ROOMS
14
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Frequently Asked Questions about The White Hart Inn
Which popular attractions are close to The White Hart Inn?
Nearby attractions include Wells Cathedral (0.1 km), Vicar's Close (0.2 km), and The Bishop's Palace and Gardens (0.3 km).
What are some of the property amenities at The White Hart Inn?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at The White Hart Inn?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The White Hart Inn?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to The White Hart Inn?
Conveniently located restaurants include Strangers with Coffee, The Courtyard Restaurant, and The Good Earth.
Is The White Hart Inn located near the city centre?
Yes, it is 0.2 km away from the centre of Wells.
Are pets allowed at The White Hart Inn?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The White Hart Inn offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at The White Hart Inn?
The staff speaks multiple languages, including English and Polish.
Are there any historical sites close to The White Hart Inn?
Many travellers enjoy visiting Shepton Mallet Prison (7.5 km), Wells Cathedral (0.1 km), and The Bishop's Palace and Gardens (0.3 km).