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Traveller (39)
Room & Suite (23)
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Overview
  • Excellent19%
  • Very good29%
  • Average23%
  • Poor16%
  • Terrible13%
Travellers talk about
“real shame”(3 reviews)
“town centre”(9 reviews)
AMENITIES
Free Wifi
Free Parking
Non-Smoking Rooms
Restaurant
Bar/Lounge
Breakfast included
3 Star Hotel
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (230)
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31
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45
58
50
35
31
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All reviewsreal shamethe room was nicetown centretwin roomcomfortable staybed was very comfortablereception stafftea and coffeethe ground floorpintmattbeamsensuite
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41 - 45 of 219 reviews
Reviewed 11 July 2017

We are currently working in Stafford. We saw the Vine Hotel during the day, and the offer of 2 meals for £10.00. We thought this was an opportunity not to be missed. Three of us duly arrived for our well earned meal. We all decided...More

1  Thank Roland S
Response from Vine H, Manager at Vine HotelResponded 13 July 2017

Hi Ronald. Firstly, let me apologise that we didn't meet your expectations on your recent visit to our restaurant. I believe you came in early in the week, and a lot of people such as yourself had taken advantage of our fantastic 2 for £10...More

Reviewed 8 July 2017 via mobile

Poor for the second time Ordered food which they get wrong and then 20 mins then advise the run out of one item. Select another to find family behind getting a full refund on their food. We wait 45 mins and ask to where our...More

1  Thank Darren R
Response from Vine H, Manager at Vine HotelResponded 10 July 2017

Hi Darren, firstly thanks for your comments we do appreciate all feedback. Firstly the manager wasn't awol she was at a meeting. Your correct we did refund three parties that day due to a sudden rush and the kitchen getting slightly backed up we are...More

Reviewed 26 June 2017

We spent 3 nights at the Vine in Stafford while there for the Ironman 70.3. It was a great stay and we were very pleased with our choice. Our room was clean and the beds were very comfortable. The hotel staff was very accomodating and...More

Thank Richard P
Response from Vine H, Manager at Vine HotelResponded 26 June 2017

Hi Richard p. Were delighted you enjoyed your stay, thank you so much for your great comments the team will be delighted to read them. We hope to welcome you back soon. Many Thanks

Reviewed 2 June 2017

The barmaid sprayed the screen in front of me, while I covered my beer with my hand I felt droplets across my face; instead of apologising she continued to spray around the screen saying not to worry she wouldn't get any in my beer! Outraged,...More

1  Thank 724barney1950
Response from Vine H, Manager at Vine HotelResponded 5 June 2017

I am very sorry the vine did not meet your expectations. Regarding your complaint I have reviewed the night in question and spoken to the staff involved. We do not use screen cleaners behind the bar for that very reason. If some diluted surface spray...More

Reviewed 28 May 2017 via mobile

Stayed here over Easter.Lovely quaint hotel.Room was spotless as was the bathroom.Lovely comfortable bed with lovely crisp sheets.There were tea facilities in the room as well as a TV.Had a lovely cooked Breakfast every morning in the restaurant.Had a couple of nice dinners in it...More

Thank trudyd3
Response from Vine H, General Manager at Vine HotelResponded 29 May 2017

Thank you for your kind comments! we do appreciate all feed back as this always helps improve our customer service and standards. Many thanks

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About
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$63 - US$93 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$63 - US$93 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (39)
Room & Suite (23)
Dining (6)
Questions & Answers
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1964telstar
20 December 2017|
Answer
Response from MedEngland | Reviewed this property |
According to the RAC, you could take either the A518 (under 3 miles taking approx. 10 minutes) or the Beaconside / A513 route ( approx. 4 miles taking approx. 13 minutes).
0
Votes
lindajayneuk
26 September 2017|
Answer
Response from Vine H | Property representative |
Hi Linda, Sorry for the delay, our car park is situated at the side of the hotel, any queries please give us a call on 01785 244112
0
Votes
Room Tips
"Perfect and relaxing"
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"View the room first"
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"Just ask at reception if you have a preference."
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"Try going for minimum amount of staircases to travel,"
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