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Holiday Inn Express Stoke-on-Trent

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Holiday Inn Express Stoke-on-Trent
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841 Reviews from our TripAdvisor Community

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Showing 825: English reviews
Bristol
Reviewed 4 days ago NEW

Hotel is fully functional, hotel works well. Staff doing a solid job. Not quiet so bring your ear plugs. Not having a restaurant in the hotel (except for breakfast) means it lack any atmosphere. But the choices in the area are not great. The real problem are the food options. The Harvester next door is the only option in walking...

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Helpful?
Thank EAJS1
DGMSOT, Front Office Manager at Holiday Inn Express Stoke-on-Trent, responded to this review

Dear Guest, Thank you leaving us your feedback following your recent stay with us. I am sorry to read that you were disappointed with the eating options available during your stay. As you say we don't have an onsite restaurant, however we do serve three types of pizza, and provide our guests with local takeout menu's which they are more...

Reviewed 1 week ago via mobile

Wow what can I say for my boyfriends birthday we visited altona towers for the first time and let me just say it wasn't good at all. We didn't have a good day at all, so we decided to come to the hotel and when we first arrived we waited 5 min to check in and not Evan that the...

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Helpful?
Thank Alex L
Dallas, Texas
Reviewed 1 week ago

I stayed here for a Stoke City match. I was able to leave my car here, since I was staying there. The pitch is about a 2 minute walk and was fun to take in all the pre-match festivities. I would definitely stay here again, very quiet and very very fast internet.

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Helpful?
Thank John T
DGMSOT, Guest Services Assistant at Holiday Inn Express Stoke-on-Trent, responded to this review

Dear Guest, Thank you for taking the time to leave a review after your recent stay with us here at The Holiday Inn Express Stoke. I am happy to hear that you enjoyed you time here watching the Stoke Match. We are in a brilliant location to watch the football match as we are just a short distance away. I'm...

Tuxford, England
Reviewed 2 weeks ago via mobile

The hotel is clearly signed and easy to find and has a huge free car park. A warm, cosy feeling as you enter the lobby. Friendly staff at Reception and a quick check in. Our room was something of a let down. We booked a double room with a sofa bed for our daughter. Both beds had been made up...

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Thank likeshisbeer
Reviewed 2 weeks ago via mobile

Stopped here for one night, couldn't fault any aspect. Simple, clean and friendly in a convenient location with ample free parking (register car at check in). No frills just good service and a clean, surprisingly spacious room. Perfect for that little break.

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Helpful?
Thank GT500Cobra
DGMSOT, Guest Service Assitant at Holiday Inn Express Stoke-on-Trent, responded to this review

Dear Guest, Thank you for taking the time to leave such a positive review on your recent stay here with us. I am so happy to hear that you enjoyed our spacious rooms and found them to be clean. I do hope that you stay with us again in the near future. Kind Regards, Colette

Wirral
Reviewed 4 weeks ago via mobile

Stayed for one night only. Modern clean hotel. Staff super friendly and helpful. Very comfy room. Highly recommended. Had a sofa bed in room in case needed. Central location Good breakfast what more could we ask for.

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Helpful?
Thank Drumgarron
DGMSOT, Manager at Holiday Inn Express Stoke-on-Trent, responded to this review

Dear Guest, It's so nice to receive your fantastic feedback from your recent stay with us @ the Holiday Inn Express Stoke-On-Trent. We pride ourselves on the service & hospitality that we offer & it's great to know that you found our hotel 'super' & that our team were 'friendly & helpful.' I'm also glad that our location was suitable...

Scunthorpe, United Kingdom
Reviewed 4 weeks ago

All the staff were so so friendly and helpfull and couldnt do enough for me. The room was very clean and the bed very comfy and coffee and tea making facilities perfect and plenty available if you run out in reception. The breakfast next morning was top class as a help your self service with plenty of good hot food....

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Helpful?
Thank Steven A
DGMSOT, Front Office Manager at Holiday Inn Express Stoke-on-Trent, responded to this review

Dear Guest, WOW what a review! It is with great pleasure that I can respond to such a wonderful review and say thank you for taking the time to leave us such fantastic comments. Our team put a lot of energy and focus into ensuring that all aspects of our guests stay are enjoyable, and will therefore be thrilled to...

London, United Kingdom
Reviewed 4 weeks ago via mobile

The room is like the staff, more than you expect and friendly- someone has really thought out the furnishings making the the room stylish and colourful rather than the usual drab box. It was clean, well equipped with kettle, tea coffee, ironing board sofa bed and reading lights and a good sized TV with good picture quality. Check in was...

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Helpful?
Thank ROX-GB
DGMSOT, Guest Service Assistant at Holiday Inn Express Stoke-on-Trent, responded to this review

Dear Guest, Firstly Thank you for taking the time to leave a review after you're recent stay with us here at The Holiday Inn Express Stoke. It is wonderful to hear that you found our staff to be friendly, we pride ourselves on making sure our staff are friendly and welcoming. I am also happy to hear that you found...

Reviewed 5 weeks ago via mobile

I stay here on a regular basis and am always happy with my stay. The rooms are modern, the staff are friendly and most importantly the wifi is excellent which means Netflix and Amazon Prime are my best friends for the evening. Another plus is the rooms are normally available for a really good price. It's a bit out of...

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Helpful?
Thank Kris T
DGMSOT, Front Office Manager at Holiday Inn Express Stoke-on-Trent, responded to this review

Dear Guest, Thank you for leaving such a positive review on your recent stay with us at the hotel. I am so pleased to hear that you are always happy with your stay here. The staff aim to provide the best customer service to our guest to make it feel like home from home. Even though you say the Harvester...

Reviewed 11 December 2016 via mobile

Just returned from an overnight stay here as attending a dance competition in a nearby leisure centre and honestly could not fault it. We were greeted by 2 lovely girls on reception who were friendly and helpful. The family room was clean and modern with lovely comfy spacious beds. Although we had an early start in the morning we were...

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Helpful?
Thank Tessa S
DGMSOT, Front Office Manager at Holiday Inn Express Stoke-on-Trent, responded to this review

Dear Guest, Thank you for taking the time to leave such a positive review on your recent stay here with us. I am so please to hear that you couldn't fault anything with your stay. The staff here aim to deliver the best customer service so that our guests can relax whilst they are here and not worry about anything....

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Amenities

Highlights
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Meeting Rooms
Official Description (provided by the hotel)
Receive a warm welcome at the modern Holiday Inn Express Stoke-on-Trent hotel, near junction 15 of the M6.The Holiday Inn Express hotel in Stoke-on-Trent is 4 miles outside Stoke city centre on the A50. Set in a convenient location in the Trentham Lakes Business Park, the hotel has plenty of free parking. Manchester Airport is 38 miles away, and Stoke's famous potteries are a 5-minute drive away. Treat your family to a day out at Trentham Estate, with its shopping centre, lush gardens and monkey forest. Family meals are on offer at the Harvester Restaurant opposite the Holiday Inn Express Stoke-on-Trent, and kids up to 18 can sleep for free on the sofa beds in our family rooms. Alton Towers theme park is 15 miles away. You can invite up to 35 colleagues to Holiday Inn Express Stoke-on-Trent's smart meeting room. Equipment includes an LCD projector and wireless Internet, which is available throughout the hotel. Relax in the comfortable Great Room lounge with a drink from our licensed bar or simply catch up on email with our free wireless Internet access. Join us on each morning of your stay to enjoy our complimentary breakfast; a delicious buffet featuring scrambled eggs, sausages, pastries, cereals and more. We look forward to welcoming you to our Holiday Inn Express hotel in Stoke. Rooms feature air conditioning, flatscreen TV and free Wi-Fi. ... more   less 

Additional Information about Holiday Inn Express Stoke-on-Trent

Address: The Britannia Stadium Stanley Matthews Way | Trentham Lakes, Stoke-on-Trent ST4 4EG, England
Region: United Kingdom > England > Staffordshire > Stoke-on-Trent
Price Range: $76 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Stoke-on-Trent 3*
Number of rooms: 123
Reservation Options:
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Also Known As:
Holiday Inn Express Stoke-On-Trent Hotel Stoke-On-Trent
Holiday Inn Stoke-On-Trent
Stoke-On-Trent Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Stoke-on-Trent staff and other travellers.
9 questions
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United kingdom
over a year ago
England, United Kingdom
3 months ago
Worcestershire, United Kingdom

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Questions? Get answers from Holiday Inn Express Stoke-on-Trent staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for car park facing, high floor. You will still hear the toerag with the broken exhaust who accelerates past at 0600 each morning.”
 of 5 bubbles EAJS1, 12 Jan 2017 | Read review
“Not at the front, Noisy pick up / taxi area”
 of 5 bubbles Matt7445, 4 Dec 2016 | Read review
“I'm sure they are all OK”
 of 5 bubbles 96miken, 28 Nov 2016 | Read review
“top floor car park view”
 of 5 bubbles topdjsteve, 8 Nov 2016 | Read review
“The best rooms in Stoke on Trent may be found elsewhere.”
 of 5 bubbles alanbG7391ZK, 2 Nov 2016 | Read review
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