Holiday Inn Express Stoke on Trent, an IHG Hotel
The Britannia Stadium Stanley Matthews Way Trentham Lakes, Stoke-on-Trent ST4 4EG England
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About
#5 of 14 hotels in Stoke-on-Trent
Location
Cleanliness
Service
Value
Our hotel in Stoke on Trent offers comfortable and spacious rooms for a memorable stay. Kickstart your day with our Express™ breakfast buffet, which is always included, before exploring the city's top attractions.
You'll find our Holiday Inn Express hotel next to the M6 and a 45-minute from East Midlands Airport (EMA) and Manchester Airport (MAN).
Stoke City FC fans will appreciate our hotel's convenient location to Bet365 football stadium - we're across the road. The Stoke Ski Centre at Festival Park is a 10-minute drive from the hotel and offers winter sports fun for all ages.
Drive to Alton Towers in 30-minutes for a perfect day out and an unforgettable theme park experience. Trentham Gardens is a peaceful oasis, great for a leisurely stroll, and Trentham Monkey Forest offers a unique encounter for the kids to spot monkeys.
Waterworld is the place to be for swimming and slides, and The Potteries Museum & Art Gallery provides a glimpse into the area's rich history and culture.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Free breakfast
Conference facilities
Meeting rooms
Baggage storage
Newspaper
24-hour front desk
Parking
Wifi
Bar / lounge
Breakfast available
Breakfast buffet
Vending machine
Non-smoking hotel
Express check-in / check-out
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Room features
Air conditioning
Housekeeping
Iron
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Family
Languages Spoken
English
Location
Contact
The Britannia Stadium Stanley Matthews Way Trentham Lakes, Stoke-on-Trent ST4 4EG England
Getting there
Car HireSee all Stoke-on-Trent car hire
1189Reviews18Q+A100Room tips
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I was shocked to find you now have to pay extra to park your car. Air conditioning not working in the room The kettle does not turn its self off when boiled. I burnt my finger switching it off . Woke up at 7.55 to a dog barking in the corridor. Not the best experience to be honest.
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Date of stay: March 2023Trip type: Travelled as a couple
Room Tip: Try somewhere else first
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Mayur M, Marketing at Holiday Inn Express Stoke on Trent, an IHG Hotel
Responded 1 week ago
Frank, thanks for taking the time to leave a review. We want every guest’s stay to be perfect so we’re gutted to see this wasn’t the case for you. Let’s have a chat about it? Send us a message at manager@expressstoke.co.uk when it’s convenient for you. All the best, Luke - Hotel Operations Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a business hotel or short hop destination. It differs little from any other similar box style hotel with one exception, the staff. The staff are what you would expect from a 4* hotel and genuinely care. They want to look after your every need and come across like they care. That makes a difference.
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Date of stay: February 2023Trip type: Travelled on business
Value
Location
Service
Room Tip: The hotel food is okay but it’s done in a microwave and charged for business expense accounts. ...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Mayur M, Marketing at Holiday Inn Express Stoke on Trent, an IHG Hotel
Responded 2 weeks ago
80alecm, thanks for your feedback. The team will be pleased to see the peak rating for customer service. Thanks for choosing our hotel and we hope to welcome you back soon. All the best, Luke - Hotel Operations Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The price for the hotel was low budget so I wasn’t expecting very much but what a surprise the staff were very friendly and helpful and so accommodating the room was small but very clean and the bed very comfortable for the price I paid and the experience I had I would definitely come back
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Date of stay: February 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Mayur M, Marketing at Holiday Inn Express Stoke on Trent, an IHG Hotel
Responded 4 weeks ago
stephennF5058FY, thanks for your feedback. We're glad to see your trip was worthy of 5-stars. We're glad you felt the team were friendly and helpful. We'll pass your comments on. Making sure you have a clean and comfortable room is our Housekeeping teams' top priority. All the best, Luke - Hotel Operations Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SIR Michael of HULL 😀 wrote a review Feb 2023
Kingston-upon-Hull, United Kingdom394 contributions2569 helpful votes
Well it was hardly a holiday, this was yet another one of those weekends away, were you follow your football team. Even if ended as a bore 0-0, benefits of this hotel, it was close to the football ground A quick 10-15 minute trip in a taxi, to stokes Town centre, were we participated in the numerous bars, and food establishments. The hotel pretty good value for money, booked by my friend, friendly greeting. The room was clean, the bed itself comfortable. The breakfast was pretty good. I even will ignore the issue ,of the lady whom was trying to enter our room, obviously without success, early hours of the morning, till I opened the door, obviously more intoxicated then myself. Led her to her own door, goodnight. Yeah, nothing to complain about here, a decent stop over...
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Date of stay: February 2023Trip type: Travelled with friends
Value
Location
Service
Room Tip: Good for near by football ground
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
38 Helpful votes1 Repost
Helpful
Response from Mayur M, Marketing at Holiday Inn Express Stoke on Trent, an IHG Hotel
Responded 15 Feb 2023
Hi, thanks for sharing your experience at our hotel. We're happy to know you had a lovely stay at our hotel. Making sure you have a clean and comfortable room is our Housekeeping teams' top priority. We hope to see you soon. All the best, Luke - Hotel Operations Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Arrived on Friday evening feeling rotten, Steve made me a warm salt water, later in the evening we saw Steve again he asked how I was feeling, gave me some sliced lemon,honey and salt to bring to our room. Again today Steve asked how i was feeling, Every Hotel should have a Steve. Room comfortable and pleasant, bed made and towels changed. Warm room, comfy bed, plenty of storage space.
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Mayur M, Marketing at Holiday Inn Express Stoke on Trent, an IHG Hotel
Responded 15 Feb 2023
Marmite2212, thanks for sharing your experience at our hotel. We'll let Steve know how much of an impact they had on your stay. Making sure you have a clean and comfortable room is our Housekeeping teams' top priority. All the best, Luke - Hotel Operations Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My car got terribly dented, they could not give CCTV because it was of very poor quality.. They charge extra for parking too. The General Manager did not get back to me when he promised to and I had to raise it with IHG for him to finally respond 2 weeks later. Terrible stay, terrible brand and extremely unprofessional staff behaviour.
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Date of stay: January 2023Trip type: Travelled on business
Rooms
Cleanliness
Service
Room Tip: My tip is to try and find a different hote.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Hotel Manager, Marketing at Holiday Inn Express Stoke on Trent, an IHG Hotel
Responded 7 Feb 2023
Thanks for your feedback, Frances. We are sorry that there was a delay in getting back to you. If you need any more assistance please contact us on manager@expressstoke.co.uk when it’s convenient for you. All the best, Luke - Hotel Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very friendly staff and clean rooms. The room was a little compact but we did have an extra bed in it for our son so it was to be expected. Parking is £5 per night but we struggled to find a space at night. This is because everyone is in the hotel and settled. Breakfast is buffet style and plenty of choice. Its a budget hotel and for the money its spot on.
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Mayur M, Marketing at Holiday Inn Express Stoke on Trent, an IHG Hotel
Responded 19 Dec 2022
Hi Scott, thanks for your review of our hotel. We're glad to see you had an enjoyable stay. We're chuffed to see the top marks for cleanliness. We hope to welcome you back soon. All the best, Mayur M.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Si H wrote a review Nov 2022
When paying nearly £300 for two nights stay, we expected better. Took a lot time to ever get any service from Reception. Breakfast was very poor, hot food very limited and the quality of the rest of the items were very poor. I would avoid staying again even on check out there was no one to speak to with my concerns and finalise the bill
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Date of stay: November 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Very friendly and professional service. Spotlessly clean, wonderful clean and fresh room, and best of all......a superb, friendly staff! Coupled with a superb location and a wonderful free breakfast........and you've got a winning combination!
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Date of stay: October 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ellie S, Marketing at Holiday Inn Express Stoke on Trent, an IHG Hotel
Responded 20 Oct 2022
We appreciate the fab review, Simon! We'll pass on your lovely feedback to our team. See you next time :) !
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I use this place quite a lot when on business in the area. Its a typical HIE and is clean and well services. The breakfast is very busy but fine - there are a lot of families stay here on way to Alton Towers. The nearby harvester is pretty poor (Rough and very average food) so its just as well that the in-house food here is good. Despite a limited kitchen they turn out good meals and the atmosphere in the restaurant area is good at night.
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Date of stay: September 2022Trip type: Travelled on business
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ellie S, Marketing at Holiday Inn Express Stoke on Trent, an IHG Hotel
Responded 20 Oct 2022
Thank you for visiting us again, Shaun. Our entire team works hard to deserve your loyalty. Knowing you had a great stay brings a smile to our faces! See you soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$73 - US$112 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express stoke-on-trent hotel stoke-on-trent, holiday inn stoke-on-trent, stoke-on-trent holiday inn
LOCATION
United KingdomEnglandStaffordshireStoke-on-Trent
NUMBER OF ROOMS
123
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Claim Your ListingHOLIDAY INN EXPRESS STOKE ON TRENT, AN IHG HOTEL: UPDATED 2023 Reviews, Price Comparison and 197 Photos (Stoke-on-Trent, England) - Tripadvisor
Frequently Asked Questions about Holiday Inn Express Stoke on Trent, an IHG Hotel
Which popular attractions are close to Holiday Inn Express Stoke on Trent, an IHG Hotel?
Nearby attractions include Barge-Inn Booze (1.1 km), Britannia Stadium (0.4 km), and Love Clay (1.2 km).
What are some of the property amenities at Holiday Inn Express Stoke on Trent, an IHG Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
What food & drink options are available at Holiday Inn Express Stoke on Trent, an IHG Hotel?
Guests can enjoy free breakfast and a lounge during their stay.
Is parking available at Holiday Inn Express Stoke on Trent, an IHG Hotel?
Yes, paid private parking on-site and paid public parking on-site are available to guests.
What are some restaurants close to Holiday Inn Express Stoke on Trent, an IHG Hotel?
Conveniently located restaurants include Harvester Trentham Lakes, The Oatcake Boat, and The Newtown Thai Kitchen.
Does Holiday Inn Express Stoke on Trent, an IHG Hotel offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Are there any historical sites close to Holiday Inn Express Stoke on Trent, an IHG Hotel?
Many travellers enjoy visiting Ford Green Hall (7.2 km), Stoke-on-Trent Railway Station (2.2 km), and Keele Hall (6.7 km).
Is Holiday Inn Express Stoke on Trent, an IHG Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.