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Best Western Stoke East

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Traveller (73)
Room & Suite (50)
Dining (4)
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Overview
  • Excellent24%
  • Very good36%
  • Average24%
  • Poor8%
  • Terrible8%
Travellers talk about
“hungry horse”(63 reviews)
“alton towers”(141 reviews)
“stayed here”(71 reviews)
AMENITIES
Free Wifi
Free Parking
Non-Smoking Rooms
Restaurant
Bar/Lounge
Facilities for Disabled Guests
Meeting Rooms
3 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (401)
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Traveller rating
97
139
96
33
33
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Time of year
LanguageEnglish
97
139
96
33
33
Show reviews that mention
All reviewshungry horsealton towersstayed herealarm clocklarge tescoan overnight staytea coffee facilitiespub next doortheme parkminute driverooms are largebath and showercomfy bedstaff on receptionstaff were lovelybudget hotelexcellent value for money
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1 - 5 of 398 reviews
Reviewed 4 days ago

Travelling down to London during the snow storms of November we decided to book a hotel in Stoke to see out the snow and this came up as a special offer on Bookings.com. When we arrived the staff weren't very helpful and the room temp...More

Thank webbpagemedia
Response from TheWeathervane, Front Office at Best Western Stoke EastResponded 4 days ago

Thank you for taking the time to write a review regarding your stay. We would like to apologise for not meeting your expectations. Your satisfaction as a guest is very important to us as a business. We shall use the feedback in which you have...More

Reviewed 4 days ago via mobile

My wife and I enjoyed an overnight stay. We were immediately impressed with the warm welcome from friendly staff. Our room was clean and tidy with a comfortable bed. Facilities around the area were very good including very nice pub attached and mc’donalds next door....More

Thank lukealex w
Response from TheWeathervane, Front Office at Best Western Stoke EastResponded 4 days ago

Dear Luke thank you so much for an amazing review, we are very pleased you were satisfied with your stay and with our staff. We hope to see you again very soon

Reviewed 1 week ago via mobile

Stayed here with my wife, young daughter and in laws whilst visiting Alton Towers. We had two double rooms. 2 nights. Hotel and rooms on first impression was okay. Very Premier Inn-ish. Bedding looked like it had been sat on but I guess that is...More

Thank Tom B
Response from TheWeathervane, Manager at Best Western Stoke EastResponded 4 days ago

Thank you for taking the time to write a review regarding your stay here at Best Western Stoke East. On behalf of the entire team I would like to apologise for not exceeding your expectations. Your satisfaction as a guest is very important to us...More

Reviewed 1 week ago

Stayed here on Sunday 13th May. All I can say is what a fantastic place, staff were very friendly. Rooms were excellent for value, clean and spacious. Bed were very comfortable. Great location (close to Alton Towers). Definitely worth a stay.More

Thank Georgey T
Response from TheWeathervane, Front Office at Best Western Stoke EastResponded 5 days ago

Dear Georgey Thank you so much for taking time to leave us a feedback. We are so glad you were satisfied with your stay. We hope we get the chance to welcome you back in the future and if you need anything please do not...More

Reviewed 8 April 2018 via mobile

Dropped kins at alton towers and headed off to peak District for a days walking. Stayed at best Western stoke east. 20mins to alton towers. Booked online, phoned to confirm rooms, staff were very helpful and friendly. Arrived at hotel after 6pm, again reception staff...More

Thank cassie1298
Response from TheWeathervane, Reception team at Best Western Stoke EastResponded 11 April 2018

Thank you so much for taking the time to leave us feedback. We really hope you will come and see us again soon. If we can be of any assistance in the future then please do not hesitate to contact us at reception prior your...More

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Most Booked Properties in Stoke-on-Trent
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About
Amenities
Top amenities
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Free Parking
Meeting Rooms
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$78 - US$116 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$78 - US$116 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (73)
Room & Suite (50)
Dining (4)
Family and Play Areas (1)
Questions & Answers
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LoveholidaysKR
30 May 2017|
AnswerShow all 3 answers
Response from andydolan2016 | Reviewed this property |
Yes, full English or continental
1
Vote
rlaher
20 July 2016|
Answer
Response from TheWeathervane | Property representative |
Hello, We are approximately 8 miles away from Alton Towers. Roughly a 20 minute drive
0
Votes
Room Tips
"We had rooms 32-34"
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"We stayed on ground floor"
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"Had ground floor room - which was fine"
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"Recommend Upstairs Room As Noise Through The Floor The Night I Stayed Was Quite Loud, Maybe I Was Just..."
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