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Tollgate Hotel & Leisure

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Traveller (21)
Room & Suite (9)
Dining (2)
Overview
  • Excellent51%
  • Very good31%
  • Average12%
  • Poor4%
  • Terrible2%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Suites
Bar/Lounge
3 Star Hotel
All hotel details
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Reviews (222)
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213 results
Traveller rating
105
66
27
9
6
Traveller type
Time of year
LanguageEnglish
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105
66
27
9
6
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All reviewsa family run hotelalton towerscooked to orderfamily roomwatch tvon arrivalfull englishthe main hotelshower pressurequiet locationrecommend this hotelleisure centrespecial thanksroom was largenothing too much troublebooked this hotelstayed one night
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1 - 5 of 213 reviews
Reviewed 4 days ago via mobile

Room is sad looking. Not a pleasant smell from the room or bathroom. Shower is not powerfull, very weak. Bathroom with bad drain smell and not nice looking around the bath. Towels very small and had some stains on. Dirty mug for 3 nights, obviously...More

Thank Sinem A
Reviewed 6 days ago via mobile

My son and I were attending an event in Stoke on Trent, and this came up as an option on Booking.com. Was £70 for a twin room, but was absolutely fine. I must confess I had some concerns when we arrived, as there seemed to...More

Thank elliejam2015
Reviewed 4 March 2018 via mobile

Celebrated parents Golden Wedding Anniversary in upstairs function room and stayed one night in hotel. Overall really impressed. Nothing too much trouble for staff to help ensure our celebrations went smoothly and buffet was really lovely. Re: room - yes maybe a little dated decor...More

Thank Loubelou1967
Reviewed 27 February 2018 via mobile

Stayed 1 night. Room was very tired and dated. Very clean. On arrival there was no reception staff and when we did see a member of staff it was as if we were being a nuisance and an inconvenience. In general not friendly at all

Thank Nidge33
Reviewed 18 February 2018 via mobile

We normally stay in The Premier Inn but it was full. Found the Tollgate via booking.com. The price was very good but this is perhaps reflected in the quality of the rooms and food. The staff were friendly and helpful. They fit us in for...More

Thank Synnova
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Meeting Rooms
Laundry Service
Conference Facilities
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$61 - US$106 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$61 - US$106 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Add Photo Photos
Traveller (21)
Room & Suite (9)
Dining (2)
Questions & Answers
Ask a question
WidcombeWanderer
26 August 2016|
Answer
Response from Adeold | Property representative |
Issue now resolved.
0
Votes
Nathan M
11 May 2016|
Answer
Response from gabriella1 | Reviewed this property |
Yes, there's free Wifi and it's fast + stable. Hope that helps you x
0
Votes
Room Tips
"If you ask for a quiet room they will do what they can. Mine was pertty quiet - top floor at the end."
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"All the rooms are spacious and comfortable, so take your pick !"
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"Book the lodge if you are a larger party!"
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"the rooms are all accessed from outside the hotel, so that means that you'll not be disturbed by..."
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