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All reviewsa family run hotelalton towerscooked to orderfamily roomwatch tvon arrivalfull englishthe main hotelshower pressurequiet locationrecommend this hotelleisure centrespecial thanksroom was largenothing too much troublebooked this hotelstayed one night
Room is sad looking. Not a pleasant smell from the room or bathroom. Shower is not powerfull, very weak. Bathroom with bad drain smell and not nice looking around the bath. Towels very small and had some stains on. Dirty mug for 3 nights, obviously...More
My son and I were attending an event in Stoke on Trent, and this came up as an option on Booking.com.
Was £70 for a twin room, but was absolutely fine. I must confess I had some concerns when we arrived, as there seemed to...More
Celebrated parents Golden Wedding Anniversary in upstairs function room and stayed one night in hotel.
Overall really impressed. Nothing too much trouble for staff to help ensure our celebrations went smoothly and buffet was really lovely.
Re: room - yes maybe a little dated decor...More
Stayed 1 night.
Room was very tired and dated.
On arrival there was no reception staff and when we did see a member of staff it was as if we were being a nuisance and an inconvenience.
In general not friendly at all
We normally stay in The Premier Inn but it was full. Found the Tollgate via booking.com. The price was very good but this is perhaps reflected in the quality of the rooms and food.
The staff were friendly and helpful. They fit us in for...More