Dragonfly Hotel Bury St Edmunds
Symonds Road, Bury St. Edmunds IP32 7DZ England
Lowest prices for your stay
US$83
US$83
US$84
US$68
Hotels.comUS$83
PricelineUS$83
StayForLongUS$84
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About
#10 of 11 hotels in Bury St. Edmunds
Location
Cleanliness
Service
Value
Newly refurbished, our Bury St Edmunds hotel is a restful retreat set just outside of town, off the A14 and A134 is close proximity to Cambridge, Ely and Newmarket, making it an ideal base from which to explore the charms of East Anglia. Bury St Edmunds historic centre is minutes away, and visiting the award-winning restaurants, fantastic shopping and annual festivals, and stunning park couldn’t be easier from here.Relax in our remodelled restaurant and bar, Barley + Graze, or recline in the spacious confines of your room, enjoying the award-winning Hypnos beds, Freeview channels and complimentary WiFi. With free on-site parking too, you’ll find staying with Dragonfly as effortless as it is enjoyable.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Highchairs available
Conference facilities
Meeting rooms
Non-smoking hotel
Outdoor furniture
Wifi
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Picnic area
Shared lounge / TV area
Sun umbrellas
24-hour front desk
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Room features
Desk
Wardrobe / wardrobe
Bottled water
Iron
Coffee / tea maker
Flatscreen TV
Bath / shower
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Location
46Car recommended
Grade: 46 out of 100
198Restaurantswithin 10 km
69Attractionswithin 10 km
639Reviews6Q+A100Room tips
Reviews
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+1
Spent a few nights here on a trip to Bury St. Edmunds. Hotel was clean and well staffed. Room was as I expected clean and comfortable. Car park was large and easy to drive into town. It's a cheap place to stop at and for it's money my stay was good. I didn't have any issues with booking, staying or staff during my stay. Would use again when I return to the town. Many thanks.
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Date of stay: March 2023Trip type: Travelled solo
Value
Location
Service
Room Tip: Why moan it's a cheap place to stay, you have more important things in life to worry about.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Dirtiest hotel we have ever stayed in. The room was dark and dingy and the shower was disgusting. The corridors had dusty carpets and the dining tables were sticky. Breakfast had poor selections. Items quickly running out. The hotel seemed to be run by only 2 women whoever trying their best but clearly overwhelmed. Poor WiFi. On the plus side the hotel is in a good position for visiting the town.
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Date of stay: April 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Return visit to Dragonfly hotel. Lovely room recently refurbished. Fabulous staff from reception desk to bar to restaurant. All extremely helpful and nothing too much trouble, Thankyou especially to receptionist who helped (us older folk who panic at the sight of self service checking machines!) We mastered it to check out speedily. Rooms clean and comfortable. Short walk into Bury St Edmunds of around 15 mins.Ate in restaurant 1 night, food good pub grub, piping hot and didn't break the bank. Thanks for a lovely weekend.
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Date of stay: March 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
When I arrived the window was open so the room was freezing and there was a musty smell, I closed it an put the heating on and went for food at the restaurant. Restaurant wasn't clean as tables looked like they had been wiped with a dirty cloth and food mess around the tables, the food was cold and tasteless. Got back to my room to find the heating didn't come on but found a very small oil heater in the room. I assumed the heating was out and the oil heater would heat up the room - WRONG. It was so small the output wasn't noticeable after being on all night. Bed sheets were also dirty but as it was late I just needed sleep. Shower was dirty but the towels were clean. Breakfast was same as dinner tasteless. Complained to reception but they were not interested, emailed on my return and still not replied to my emails after two months. DONT WASTE YOUR MONEY HERE!!! …
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Date of stay: February 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Staying hear for 5 days whilst on a course for work. On 1st impressions it looks like it would be ok. But it's really not. When I checked in I was asked to provide a credit card even though my company had already prepaid and given an allowance. When I said to quite frankly a rude member of staff on reception that I wasn't happy. I was told if I didn't I couldn't check in as this was incase of an damages. The machine then gave me my room card. Room 312 On arrival at room tho it appeared clean, there was a funny musty smell, the sink was cracked and the shower cubicle was very tired. On the subject of shower you had to run the hot water for at least 10 mins prior to having a shower before any form of hot water came through. I went to the restaurant on the 1st evening and had what was supposed to be hand battered fish with chunky chips. What I got was a piece of soggy what could only be described as microwaved fish with fries. The 2nd night was a little better but microwaved beef cannelloni. Breakfast was cold and not appetising at all. Would I recommend this hotel absolutely NOT!!! …
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Date of stay: February 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Dark, dingy room, with a single (old) radiator. Carpets stained. Telly hard to get on. Ironing board and iron, two extra pillows if required. Bathroom looks new-ish. Plenty of towels. Not enough tea/coffee/milk. Only stayed here because Premier Inn was full. Rip off at £96 a night (Satirday evening).
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Date of stay: December 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Sue T wrote a review Dec 2022
Two pillows provided and duvet was lovely and thick and cozy very comfortable bed. Room was cold but electric heaters worked perfectly and warmed the room nicely clean and tidy bathroom and fluffy towels and nice touch of toiletries. Didn't have a booking but the receptionist was very helpful and said not a problem and the other staff were very helpful and friendly felt very homely thanks kizzy and the team will be back when over there next year thankyou to all. Breakfast and dinner was great too
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
To start with, hen we arrived, the receptionist at the desk informed us that there is auto check-in, which we did. Then She didn't mention anything about the car park. We assumed that car park belongs to the hotel. How wrong we could be? When still in reception lobby I noticed another screen just by the receptionist desk to check in your car. I asked my husband to do this, he entered the registration number and room number. We both were sure if you do it once, register room number, they must know that if we stay in the hotel 2 nights, assumingly the car stays with us for 2 day! Right?! We have checked in, room was all right, floor bit dirty, nothing special, it was bit cold for mid November stay. Few days after the 2-day stay we received a ticket from Civil Enforcement with car park fine of £100! We've made an appeal and they claim 'they don't have enough evidence'! So the booking confimration wasn't enough? Registering car for 1 day - on the day of the arrival, isn't enough?! Staff in the hotel were unavailable and unfriendly and inattentive when coming into hotel, no eye contact to say hello, sitting in their phones. Felt even rude. The hotel lobby where we wanted to sit in the evening had dirty and sticky floor, same the tables, no heating (even we sat there in winter jackets). It wouldn't be that bad if it weren't for this car park fine. Strongly advice against staying in this hotel!…
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Date of stay: November 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Don't Ever Stay Here ! Staff very very rude and unhelpful ! They are thieves and robbers who should not be in business. They took 250 extra from me for nothing Don;t ever stay with these thieves ! They have zero respect for the customer and should not be trusted with your card details!
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Date of stay: May 2022
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Having traveled from Sweden I expected the standard of the hotel to be a reflection of the price for a room per night. I was quite disappointed. Even though the staff did their best to please there was no room service (a plastic bag left outside the room with extra towel etc in), in the restaurant, which was in need of refurbishment, there were a number of items on the menu that were unavailable. My Mums room onlooked a heap of rubbish. No sorry. We will not be back.
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
PRICE RANGE
US$76 - US$117 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ramada bury st. edmunds hotel bury st. edmunds, bury st. edmunds ramada
FORMERLY KNOWN AS
Quality Hotel Bury St. Edmunds
LOCATION
United KingdomEnglandEast AngliaSuffolkBury St. Edmunds
NUMBER OF ROOMS
76
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Claim Your ListingDRAGONFLY HOTEL BURY ST EDMUNDS: UPDATED 2023 Reviews, Price Comparison and 189 Photos (Bury St. Edmunds, Suffolk) - Tripadvisor
Frequently Asked Questions about Dragonfly Hotel Bury St Edmunds
Which popular attractions are close to Dragonfly Hotel Bury St Edmunds?
Nearby attractions include Abbey Gardens (1.1 km), Theatre Royal, Bury St. Edmunds (1.0 km), and St. Edmundsbury Cathedral (1.1 km).
What are some of the property amenities at Dragonfly Hotel Bury St Edmunds?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Dragonfly Hotel Bury St Edmunds?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at Dragonfly Hotel Bury St Edmunds?
Yes, free parking is available to guests.
What are some restaurants close to Dragonfly Hotel Bury St Edmunds?
Conveniently located restaurants include Francela Restaurant, Cheers Restaurant, and Maison Bleue Restaurant.
Does Dragonfly Hotel Bury St Edmunds offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Are there any historical sites close to Dragonfly Hotel Bury St Edmunds?
Many travellers enjoy visiting Theatre Royal, Bury St. Edmunds (1.0 km), St. Edmundsbury Cathedral (1.1 km), and The Abbey (0.9 km).
Is Dragonfly Hotel Bury St Edmunds accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.