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Mercure Box Hill Burford Bridge Hotel

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Mercure Box Hill Burford Bridge Hotel
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526 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Box Hill Burford Bridge Hotel
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Showing 511: English reviews
Oxford, United Kingdom
Reviewed 3 April 2016

We were booked in for just one night on a dinner, b&b rate. We found this to be great value as everything was great - comfortable bed, pleasant room, (if a bit hot) good food and helpful, friendly staff. Late check out was a bonus! We visited nearby Polesden Lacey which was beautiful - would recommend this entire weekend. Thank...

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Helpful?
Thank Anna2108
Nicholas B, General Manager at Mercure Box Hill Burford Bridge Hotel, responded to this review

Dear Anna2108 Thank you very much for your kind and considered review of the hotel. I'm really pleased that you enjoyed your stay and felt it good value... Polesden Lacey is beautiful and well worth a visit! I'm sorry that your bedroom was hot - all of our rooms have Air Conditioning so I will investigate this with the maintenance...

Reviewed 3 April 2016 via mobile

Visited for afternoon tea on mother's day. Very impressive interiors after recent refurbishment. Great sandwiches (with alternatives provided for our vegetarian), delicious scones and lovely cakes. We were happily provided with more jam and cream when we requested it. The harpist was a classy touch and mum loved her flowers. Thank you!

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Thank Emily F
Nicholas B, General Manager at Mercure Box Hill Burford Bridge Hotel, responded to this review

Dear Emily F Thank you so much for your review of our Mother's Day event. We had a great day and hope all the mums did too!! We hope to welcome you back next year! Kindest regards Nicholas Bees General Manager

Liguria, Italy
Reviewed 24 March 2016

Were at the Burford Bridge hotel for a private dinner party which was run very efficiently. The welcome was warm, the "finger food" brought round as we were having apperitives was delicious, and the meal very well cooked and presented, all by staff that were helpful but not intrusive.

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Thank dalmunzie
Nicholas B, General Manager at Mercure Box Hill Burford Bridge Hotel, responded to this review

Dear dalmunzie Thank you for your kind review and I'm really pleased that you enjoyed your private dinner. I shall make sure that the team see your comments - helpful but not intrusive is our aim! Kindest regards, and hope to see you again soon Nicholas Bees General Manager

Poole, Dorset
Reviewed 24 March 2016

Overnight stay close to the Medicine Garden in Cobham for a calligraphy course. Although close to a busy road was suprisingly quiet at the back. Lovely grounds with lots of greenery, pool and seating areas. Room 310 was across the garden and had a sunny, enclosed balcony. Beds too firm for us but otherwise comfortable, clean room. Public areas well...

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Thank dohoPoole
Nicholas B, General Manager at Mercure Box Hill Burford Bridge Hotel, responded to this review

Dear dohopoole Thank you for your considered review of the hotel, grounds and services. We're really pleased that you enjoyed your stay here. Box Hill is indeed worth visiting although I prefer to take the car up there!! Thank you as well for you comments about the food and the locally sourced beers and wines. It's really important to us...

Braintree
Reviewed 17 March 2016

Review collected in partnership with Mercure Hotels
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Thank pauleenh22
Nicholas B, General Manager at Mercure Box Hill Burford Bridge Hotel, responded to this review

Cork, Ireland
Reviewed 11 March 2016 via mobile

This hotel has been complete refurbished following the 2015 floods. The bar area and reception are warm and welcoming. The bar and restaurant area are well designed and inviting. Friendly staff addressing your every need. The rooms are well placed and comfortable with a modern design and feel. A good nights rest assured.

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Thank conor h
Nicholas B, Manager at Mercure Box Hill Burford Bridge Hotel, responded to this review

Dear Conor H Thank you for your review - we're really pleased that you enjoyed your stay here and that you felt the team were welcoming and helpful. We really hope we can welcome you back in the near future. Kindest regards Nicholas Bees General Manager

Slough, United Kingdom
Reviewed 7 March 2016 via mobile

I and my wife recently stopped overnight at this hotel and were very pleasantly surprised by both the friendliness of the staff and the quality of the rooms, the bars and restraint areas were very clean and homely but the real highlight for both of us was the amazing food the tastes and textures were amazing and were equal led...

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Thank Bernie P
Nicholas B, General Manager at Mercure Box Hill Burford Bridge Hotel, responded to this review

Dear Bernie P Thank you for your considered review of your stay with us. I'm really pleased to see that you enjoyed it so much! I shall certainly ensure that the team read your positive comments about their friendliness and the atmosphere here. I completely agree with you about Nick Sinclair's new season menu in Emlyn - the chicken wings...

Reigate, United Kingdom
Reviewed 6 March 2016

Booked in advance a mothers day afternoon tea. Lovely atmosphere with a harp playing in the background. Excellent service, good quality tea / coffee, sandwiches and cakes enough to take home in a takeaway box. Fair value for money

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Thank Anne B
Nicholas B, General Manager at Mercure Box Hill Burford Bridge Hotel, responded to this review

Dear Anne B Thank you so much for your kind comments about our Mother's Day Afternoon Tea. I'm really pleased that you enjoyed it, and although busy, there was indeed a lovely atmosphere in the hotel and the team enjoyed it immensely. We hope to welcome you back next year! Kind regards Nicholas Bees General Manager

London
Reviewed 6 March 2016 via mobile

I visited this hotel recently with my husband for afternoon tea. We were not disappointed! I had the "Lady Hamilton " tea which included a glass of champagne and my husband had the "Burford Tea" without the champagne as he was driving . The tea was served on a wooden framed stand which was attractive as well as unusual. The...

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Thank ElainePatricia
Nicholas B, General Manager at Mercure Box Hill Burford Bridge Hotel, responded to this review

Dear ElaineParicia Thank you for your considered review and we're delighted to see that you and your husband enjoyed your afternoon tea! We're very proud of it! We do hope that we can welcome you back one afternoon in the near future. Kind regards Nicholas Bees General Manager

Reviewed 2 March 2016

I have stayed here on a few occasions. It never disappoints. Front desk staff are always very welcoming and efficient. Anything that I have needed they have dealt with professionally and promptly and always with a smile. The outdoor pool in the summer is a fantastic bonus!! The rooms are well decorated very clean and comfortable. The bar area is...

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Thank Justin Y
Nicholas B, General Manager at Mercure Box Hill Burford Bridge Hotel, responded to this review

Dear Justin Y Thank you so much for your review of the hotel. It's especially nice to read from a repeat guest so thank you for taking the time to write it. Thank you also for your comments about the team - I shall ensure that they see this. The Pool re-opens at the end of April so we look...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The 4 star Mercure Burford Bridge sits at the foot of Box Hill, with the Mole River running at the bottom of the spectaculargardens. With 57 en suite rooms, the hotel is ideal for visiting the historic town of Dorking and the scenic surroundings. Easilyaccessible via the M25, Junction 9, the hotel is 12 miles from London Gatwick Airport, 1 mile from Dorking train station. 2 AA Rosette winning restaurant, cocktail bar and lounge. 7 conference and banqueting rooms, outdoor swimming pool. Free parking. ... more   less 

Additional Information about Mercure Box Hill Burford Bridge Hotel

Address: At the Foot of Box Hill, Dorking RH5 6BX, England (Formerly Mercure Burford Bridge Boxhill)
Region: United Kingdom > England > Surrey > Dorking
Price Range: $145 - $276 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Box Hill Burford Bridge Hotel 4*
Number of rooms: 57
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Also Known As:
Mercure Burford Bridge Boxhill Hotel Dorking
Mercure Hotel Dorking
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Box Hill Burford Bridge Hotel staff and other travellers.
5 questions
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London, United Kingdom
20 days ago
london
London, United Kingdom

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Questions? Get answers from Mercure Box Hill Burford Bridge Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms in the garden are lovely, but as the weather was bad, we changed to a room in the main hotel”
 of 5 bubbles CHP1536, 29 Jan 2017 | Read review
“Not room 102 !!!!”
 of 5 bubbles mariathatsveryfussy, 22 Jan 2017 | Read review
“As far away from the Barn (late night music) as possible and at the rear for no traffic noise.”
 of 5 bubbles Alison49, 7 Nov 2016 | Read review
“Ask for a room on garden side (very loud on the road side according to an unlucky colleague)”
 of 5 bubbles Winchris, 22 Oct 2016 | Read review
“Rooms facing the back should have less noise...we think?”
 of 5 bubbles Akwandrews, 17 Oct 2016 | Read review
5 of 5