The White Horse, Dorking
High Street, Dorking RH4 1BE England
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Avg. S$140 /night, 1/20 - 1/21
S$227
per night
S$182
per night
S$137
per night
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About
#2 of 5 hotels in Dorking
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
A Heartwood Inn. Pubs with rooms.
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Property amenities
Free parking
Paid public parking nearby
Free High Speed Internet (WiFi)
Wifi
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Non-smoking hotel
First aid kit
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Special diet menus
Wine / champagne
Room features
Room service
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Business
Romantic
Location
High Street, Dorking RH4 1BE England
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 91 out of 100
91
61 Restaurants
within 0.5 kilometers
Reviews
4.5
92 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The White Horse Hotel garners acclaim for its cozy and stylish atmosphere, a detail-oriented setting that many guests find enhances overall comfort. While its offerings are generally considered good value for money, a few items may tip towards the pricey side. The service is often commended for its attentiveness and professionalism; however, isolated instances of slow service have been called out.
Rooms are well-regarded for their spaciousness and comfort, despite occasional minor issues. Cleanliness is a standout at the hotel, with travelers consistently impressed by the immaculate conditions. Amenities, including dog-friendly options and accessible facilities, receive special praise, contributing to the hotel's inviting ambiance.
Atmosphere
Inviting
Rooms
Comfortable
Value
Reasonable
Cleanliness
Spotless
Service
Attentive
Amenities
Well-appointed
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Traveller rating
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Detailed Reviews
We tried the new restaurant for a weekend lunch. What refreshing, stylish and comfortable surroundings! Staff very attentive and welcoming, nothing too much trouble (had 3 yr old with us) Cuisine was absolutely incredibly generous, varied, especially for pescatarians. What a difference it makes to feel the chef has 'enjoyed' making my food.Rest rooms (always important in my book) were roomy and beautifully clean. Will be returning soon!
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Date of stay: March 2024Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The White Horse, General Manager at The White Horse, Dorking
Responded 7 Mar 2024
Hi, Thank you for a wonderful review! Our skilled & talented chefs prepare our dishes with fresh, seasonal ingredients every day - we are so pleased to hear you enjoyed your meal with us! Please be assured your feedback has been passed on to our team. We look forward to seeing you again very soon. Kind regards, Lauren
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We visited the White Horse in Dorking for a Sunday lunch meet up with old friends. We'd had a really disappointing meal at another local pub, and realise some of the issues facing the hospitality sector at the moment, so have started to approach a booking with mixed feelings.
To get straight to the point, The White Horse has restored our joy in eating out, with fantastic staff (attentive but not intrusive) and really delicious food. We'd decided to eat at the White Horse as we'd seen it's recently been renovated.
The decor is really lovely and, although the venue seats lots of diners, we never felt overlooked, crowded and could still easily hear everyone around our table (not always the case in busy restaurants).
We left having had a thoroughly enjoyable experience with easy parking and spotless toilets adding to the experience.
To get straight to the point, The White Horse has restored our joy in eating out, with fantastic staff (attentive but not intrusive) and really delicious food. We'd decided to eat at the White Horse as we'd seen it's recently been renovated.
The decor is really lovely and, although the venue seats lots of diners, we never felt overlooked, crowded and could still easily hear everyone around our table (not always the case in busy restaurants).
We left having had a thoroughly enjoyable experience with easy parking and spotless toilets adding to the experience.
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Date of stay: April 2024Trip type: Travelled with friends
Value
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from WhiteHorse Dorking, General Manager at The White Horse, Dorking
Responded 20 Apr 2024
Dear Trainers1, Thanks for visiting and for writing your review. Its great to read that we've restored your faith in dining out! We aim to provide an outstanding experience to every guest and it looks like we've hit the mark with you. I hope we'll see you again soon. Regards, Steven The White Horse
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Thank you very much to The White Horse for a great stay in not great circumstances (a family funeral) in early October. This traditional hotel/pub really is properly dog-friendly - there was a huge, soft, comfortable and waterproof dog bed provided in the room which my hound loved, dog bowls (which was great) and dog treats too. We own and run a small, dog-friendly holiday business ourselves in the South West and we really appreciated the little touches that we also do as well - human treats, dog treats and a hand-written, personalized welcome note in the room. Food was lovely and very good value for money compared to the rest of Dorking (we looked at other restaurant menus and prices while wandering around) and the bar area was particularly friendly.
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Date of stay: October 2024Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip:Â Parking is limited - first come first served.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from WhiteHorse Dorking, General Manager at The White Horse, Dorking
Responded 10 Nov 2024
Dear 333suzannnahg Thank you so much for your wonderful feedback! We're delighted to hear that both you and your dog enjoyed your stay. It's great to know that the little touches we provide, like the dog bed and treats, made a difference. We're also pleased that you found the food and bar area to your liking. We really appreciate your kind words and look forward to welcoming you back again soon! Kind Regards Nihad The White Horse
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have always visited the White Horse over the years, and this refurbishment has really impressed us. It has a wonderful vibe and the restaurant is beautifully and sensitively refurbished. Robert is a great Manager and his team are very attentive, always looking to clear glasses from the table. We will be back again and again.
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Date of stay: April 2024Trip type: Travelled with family
Value
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from WhiteHorse Dorking, General Manager at The White Horse, Dorking
Responded 13 May 2024
We are glad to hear that you like the new refurbishment and are happy with our team. I am sure Robert will be very happy to hear this as he has worked very hard for The White Horse and for the team. We hope to see you soon. Kind Regards Management Team The White Horse Dorking
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very comfortable stay. After the M25 on a Friday, the lovely shower and heated towel rail in the bathroom were very welcome before heading out. The room was a bit chilly later but there was a heater provided. You can hear the road at the front but it wasn't intrusive and ear plugs are provided. The bed was super comfy. I was disappointed that in this day and age they weren't able to provide even one dairy free/vegan treat so I couldn't enjoy the comlimentary treats.
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Date of stay: November 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My friends and I had a lovely lunch at the White Horse. This is the second time that we've been and the food was again delicious. The service was still a little slow, but the staff were very friendly. As a wheelchair user, I find the White Horse to be very accessible with a large accessible and clean toilet. I love it here!
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Date of stay: July 2024Trip type: Travelled with friends
Room Tip:Â Wheelchair accessible throughout bar/restaurant (not sure about the bedrooms, though).
Accessible...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from WhiteHorse Dorking, General Manager at The White Horse, Dorking
Responded 10 Aug 2024
Dear LittleDorrit41, Thank you so much for sharing your experience! We're thrilled to hear that you and your friends had a lovely lunch at the White Horse and that you enjoyed the food once again. We appreciate your feedback on the service and are glad to know that our staff's friendliness made a positive impression. It's also wonderful to hear that you find our venue accessible and accommodating for wheelchair users. Your kind words mean a lot to us, and we can't wait to welcome you back for more delicious meals in the future. We're so glad you love it here! Kind regards, Dasha, The White Horse
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a very pleasant one night stay at the newly renovated Inn/hotel, only opened 3 weeks ago. Room 25 was lovely and cosy. Very comfortable bed. Pillows are new so they were a bit full. The Bramley products were amazing, bath robes, slippers, fridge in the room with fresh milk, both full and semi skimmed. They even provided ear plugs. The complimentary little cakes and sweets were a lovely touch along with a hand written note to welcome us. 🥰
We reserved a table for dinner. There were a lot of staff, I heard afterwards that training was going on. Staff from their sister companies, tweaking the customer service etc. We were put in an empty dining room by the lead guy with glasses. Everyone else was in the main bar/area dining place. Alf, our waiter was a lovely guy, very accommodating and he moved us to a different table, where there was a bit of athmosphere.
The food was a non event, edible but disappointing. Prawn cocktail was mediocre and don't bother adding the ONE prawn for an extra 2 pounds. I had the mushroom starter and it was very nice to be fair.
My husband had the tout for main course which was really lovely. I tasted it too. I ordered fillet of steak and unfortunately it was rather tough and chewy with no real taste of meat. My husband agreed as he tried it. The pepper sauce was bland, needs to improve. For dessert, my husband had the chocolate mouse, I tasted it and they need to put a better brand of chocolate in the ingredients, not a proper chocolate mouse. So disappointing. We did let the waiter know and the lady supervisor came to our table and said she would let the chef know! I think she needs to talk to the famous meat supplier listed in their marketing, something Allen.
Breakfast was an extra 18.00 pounds and it was nice but nothing amazing. The room cost 119.00 pounds.
On a positive Harry working in the bar was a lovely guy, great customer service. Will stay here again but would go elsewhere for dinner. I can't fault the room either, everything we needed was provided.
We reserved a table for dinner. There were a lot of staff, I heard afterwards that training was going on. Staff from their sister companies, tweaking the customer service etc. We were put in an empty dining room by the lead guy with glasses. Everyone else was in the main bar/area dining place. Alf, our waiter was a lovely guy, very accommodating and he moved us to a different table, where there was a bit of athmosphere.
The food was a non event, edible but disappointing. Prawn cocktail was mediocre and don't bother adding the ONE prawn for an extra 2 pounds. I had the mushroom starter and it was very nice to be fair.
My husband had the tout for main course which was really lovely. I tasted it too. I ordered fillet of steak and unfortunately it was rather tough and chewy with no real taste of meat. My husband agreed as he tried it. The pepper sauce was bland, needs to improve. For dessert, my husband had the chocolate mouse, I tasted it and they need to put a better brand of chocolate in the ingredients, not a proper chocolate mouse. So disappointing. We did let the waiter know and the lady supervisor came to our table and said she would let the chef know! I think she needs to talk to the famous meat supplier listed in their marketing, something Allen.
Breakfast was an extra 18.00 pounds and it was nice but nothing amazing. The room cost 119.00 pounds.
On a positive Harry working in the bar was a lovely guy, great customer service. Will stay here again but would go elsewhere for dinner. I can't fault the room either, everything we needed was provided.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from WhiteHorse Dorking, General Manager at The White Horse, Dorking
Responded 3 May 2024
Dear 45olleteh, Thank you for your detailed and thoughtful review. We strive to make each stay as pleasant and comfortable as possible, and we will use your valuable comments to coach our team and make improvements to our service in order to provide a better experience in the future. If you would like to discuss any of the comments further, please feel free to contact us on dorking@heartwoodinns.com We hope to have the pleasure of welcoming you back soon for another enjoyable stay. Kind regards, Elzbieta
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at the White Horse for pre-opening weekend - we were lucky enough to be asked to support the preopening training weekend and provide feedback on service and F&B.
We took our dog with us and stayed in a dog friendly room which had everything we needed for Bella - bed, bowls and bedtime treats plus a lovely bottle of Bramley dog shampoo as a gift to take home.
Our room was comfortable, a great nights sleep and the sweet treats for us on arrival a lovely touch.
The bar and restaurant have a wonderful vibe and the service, menu choice and quality of food was 10/10.
We took our dog with us and stayed in a dog friendly room which had everything we needed for Bella - bed, bowls and bedtime treats plus a lovely bottle of Bramley dog shampoo as a gift to take home.
Our room was comfortable, a great nights sleep and the sweet treats for us on arrival a lovely touch.
The bar and restaurant have a wonderful vibe and the service, menu choice and quality of food was 10/10.
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Date of stay: February 2024Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The White Horse, General Manager at The White Horse, Dorking
Responded 7 Mar 2024
Hi Lisa, Thank you for such a lovely review! We are so pleased to hear you enjoyed your experience with us, please be assured your feedback has been passed onto our brilliant team. We look forward to welcoming yourselves, and Bella, back soon! Kind regards, Lauren
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fantastic stay over New year. We stayed with our dog - the room was really comfortable with lovely touches such as personalised welcome note and some snacks for both us and the dog! The food in the restaurant was excellent and the staff were friendly and efficient even though the hotel and restaurant were really busy for new year. Would definitely recommend.
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Date of stay: December 2024Trip type: Travelled as a couple
Room Tip:Â Parking is not plentiful but we parked in a public car park around five mins walk away
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Went with my boyfriend and our two dogs for the Easter weekend (Saturday to Monday). Stayed in a ‘fancy’ room. Bed very comfortable and massive thankfully as all 4 of us ended up sleeping on it! Hotel provided a large dog bed and feeding/water bowls. Used the very handy dog shower outside to clean off muddy paws after a long walk with both dogs along the north downs way at boxhill. Staff in hotel all very friendly and helpful. We had booked the option of dog friendly area of the dining room but our two were exhausted and happy to stay in the room after having their dinner while we ate. Food was delicious and good choice of cocktails if you fancy something different from the extensive wine list. Would definitely stay here again.
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Date of stay: March 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from WhiteHorse Dorking, General Manager at The White Horse, Dorking
Responded 2 Sept 2024
Dear kathyfT7254JW, Thank you for your wonderful review! We’re thrilled to hear that you and your dogs had such a fantastic Easter weekend with us. We’re also pleased that you enjoyed the food and cocktails. We’d love to welcome you and your furry friends back for another stay in the future! Kind regards, Dasha, The White Horse
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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"Parking is not plentiful but we parked in a public car park around five mins walk away"Read full review
"Parking is limited but near by public parking at the rear of shopping centre directly opposite the hotel is free from 6pm to 8am"Read full review
PRICE RANGE
S$152 - S$205 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandSurreyDorking
NUMBER OF ROOMS
56
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about The White Horse, Dorking
Which popular attractions are close to The White Horse, Dorking?
Nearby attractions include Dorking Museum and Heritage Centre (0.2 km), Dorking Halls (0.4 km), and The Kings Arms (0.4 km).
What are some of the property amenities at The White Horse, Dorking?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at The White Horse, Dorking?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The White Horse, Dorking?
Yes, free parking and paid public parking nearby are available to guests.
What are some restaurants close to The White Horse, Dorking?
Conveniently located restaurants include Mullins Coffee Shop, Arto, and Tikka Nation.
Are pets allowed at The White Horse, Dorking?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to The White Horse, Dorking?
Many travellers enjoy visiting Polesden Lacey (4.2 km), The Deepdene Trail (0.5 km), and Langley Vale Centenary Wood (6.6 km).
Is The White Horse, Dorking accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.