Maldron Hotel Newcastle
17 Newgate Street, Newcastle upon Tyne NE1 5RE England
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US$73
No prepayment needed
US$82
Fully refundable before 08/04/23
No prepayment needed
US$173
US$69
Hotels.comUS$82
PricelineUS$73
ZenHotels.comUS$173
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Room & Suite (105)
Dining (47)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#6 of 91 hotels in Newcastle upon Tyne
Location
Cleanliness
Service
Value
Travellers' Choice
Maldron Hotel Newcastle is a 4-star hotel in Newcastle which opened its doors in December of 2018. It is located in a prime city centre location with all of this beautiful city’s attractions right on the hotel’s doorstep. With 265 beautifully appointed rooms including deluxe and executive rooms, 24hr access fitness suite, 3 meeting rooms and a Grain & Grill Restaurant Bar & Courtyard, we are the perfect place to stay whilst visiting this fabulous city. Directly opposite the hotel is Eldon Square and The Gate leisure complex. A 5-minute walk will take you to Newcastle train station which is also connects you to Newcastle International Airport within 30 minutes via Metro.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Patio
Children's television networks
Highchairs available
Taxi service
Business Centre with Internet Access
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Vending machine
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Newspaper
Non-smoking hotel
Outdoor furniture
Sun terrace
Sun umbrellas
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Trendy
Languages Spoken
English, French
Location
100Great for walkers
Grade: 100 out of 100
381Restaurantswithin 0.5 km
237Attractionswithin 0.5 km
1002Reviews34Q+A100Room tips
Reviews
Traveller rating
- 756
- 148
- 57
- 23
- 19
Time of year
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Popular mentions
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Most Recent
I enjoyed my stay here ,wonderful and friendly hotel.Big thankyou to all the staff so kind and friendly and made feel welcome. Special thanks to Arif from the reception . I’m looking forward to stay there again .
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Date of stay: March 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I am thankful to Mr Ariff for taking good care in providing good room and being helpful in general . I will recommend this gentleman and this hotel. Food quality and service is very good. Location is superb
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Date of stay: March 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Anna Wadcock, General Manager at Maldron Hotel Newcastle
Responded yesterday
Dear Ilovec958, Thank you so much for taking the time to provide such a fantastic review following your recent stay with us. We're so pleased you had such a fantastic stay, Arif and the team will be thrilled to hear your kind words. We hope to welcome you back again soon, Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have stayed at the maldron several times now and it is very clean and comfortable . I would just like to thank Arif who checked us in, he was very welcoming and professional, Arif is a credit to the Maldron Hotel xx
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Date of stay: March 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Anna Wadcock, General Manager at Maldron Hotel Newcastle
Responded yesterday
Dear 995jenniem, What a lovely review and thank you so much for taking the time to write one after your visit to The Maldron Hotel Newcastle. It is wonderful to hear how much you enjoyed your stay and your kind words have been shared to Arif and the team who are thrilled. We hope to welcome you back again soon, Warm Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our 1st time staying at this hotel and we couldn't fault it, staff were excellent especially Arif lovely gentleman; 100% We only stayed 1 night for a concert but will definitely be staying longer the next time
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Anna Wadcock, General Manager at Maldron Hotel Newcastle
Responded yesterday
Dear A8309YHCaroll, Thanks so much for taking the time to provide some feedback following your recent stay with us. We're thrilled you had such a lovely time, thank you so much for your kind words regarding Arif, he will be thrilled when I pass them over. We hope to welcome you back again soon, Kind regards, Stephanie Birch Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I arrived at the hotel on a Friday afternoon shortly before the check-in time of 3pm and was initially downhearted to see a large group on a hen party checking in before me - I contemplated having to buy some earplugs to get any sleep that night. The manager, seeing my reaction, came up to me to have a quiet word, assuring me that such parties are kept segregated on a separate floor and I would be given a quite room. The excellent Arif who handled my check in ensured that this was the case. I was given a very comforable room on the 5th floor and had a wonderful night's sleep. All of the staff were attentive and extremely friendly. The bar was a comfortable place to eat and the breakast buffet the following morning was outstanding. The trip was great value for money and I will use this hotel whenever I am staying over in Newcastle. …
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Date of stay: March 2023Trip type: Travelled solo
Value
Location
Service
Room Tip: Be prepared to see large groups for hen parties at the weekend
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Anna Wadcock, General Manager at Maldron Hotel Newcastle
Responded yesterday
Dear Molesey, Thanks so much for taking the time to provide some feedback following your recent stay with us. We're thrilled you had such a lovely time, thank you so much for your kind words regarding Arif, he will be thrilled when I pass them over. We hope to welcome you back again soon,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Really enjoyed our stay here ,really nice hotel.Big thankyou to all the staff so kind and friendly and made feel welcome.top customer service from Arif.will definitely stay there again if we visit again.
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Date of stay: March 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Anna Wadcock, General Manager at Maldron Hotel Newcastle
Responded yesterday
Dear W56941Claurab, Thank you for sharing some feedback following your recent stay with us. I am delighted to hear that you enjoyed your stay with us and thank you for your recognition for Arif and the team, he will be incredibly happy to hear your kind words. We hope to have the pleasure of welcoming you back again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Had afternoon tea , booked as Christmas present. Food great staff came over multiple times to see f we needed or wanted anything . Definitely recommend. Waitress excellent called Rebecca d . Sandwich’s, cakes . The usual with 2 mimosas in with it. Great day. Thank you
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Anna Wadcock, General Manager at Maldron Hotel Newcastle
Responded yesterday
Dear Stevewark, Thank you for sharing your great afternoon tea experience at The Maldron Hotel Newcastle. I am delighted to hear that you enjoyed the food selection at our restaurant and thank you for your appreciation towards Rebecca & the team. She will be incredibly happy to hear your kind words. We hope to have the pleasure of welcoming you back again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Booked dinner bed and breakfast but was very disappointed with the set menu choice. Felt like a second class citizen being giving a different menu to other people in the restaurant - I would have preferred to choose just one course from the normal one. Also I had a problem with the chrome cast on the tv which I reported to Reception and they said someone would come and sort it - No-one came. Also thick dust on the base of the phone in the room, I don’t think it can of been cleaned for months!
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Date of stay: March 2023Trip type: Travelled solo
Value
Location
Service
Room Tip: Lovely hotel handy to the train station but pricey
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Anna Wadcock, General Manager at Maldron Hotel Newcastle
Responded yesterday
Dear Cld1964, Thank you so much for taking the time to provide some feedback following your recent stay with us. If you wouldn't mind, please could you pop me an email over to sbirch@maldronhotels.com so that I can investigate this further. Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Booked the half board option for 2 nights and checked in online, was advised that last orders for dinner was 9.15 however the bar menu was available to 10pm. Arrived at the hotel at 9.10 and was keen to get to the restaurant before it closed however there was a problem with the printer and took sever minutes to rectify. I was told the dinner menu was finished for the day, I said it doesn't stop till 9.15 but was informed that the time was now 9.17!! Anyway didn't get dinner and ordered from the bar menu. Food was very good. Breakfast in the morning was quite different in quality. Sausages overcooked, fried eggs like rubber, so I had cereal and coffee and didn't bother with breakfast next morning. The room was very good with comfortable bed. The following night we had dinner and can honestly say it was among the best meals I have had, cooked to perfection and very tasty. I would come back to this hotel but maybe only for dinner.…
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Date of stay: March 2023
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Anna Wadcock, General Manager at Maldron Hotel Newcastle
Responded 1 week ago
Dear dunlade, Thank you for your review of The Maldron Newcastle and your TripAdvisor rating! Whilst I'm so pleased that you had a comfortable night sleep and and enjoyed your evening meal, I'm sorry to hear of the issues with breakfast & your first nights meal - I will pass this on to the full team on shift during your stay to ensure we improve going forward. We hope to welcome you back again in the future, Best wishes,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel was fine. However I didn’t like being made to feel I was under house arrest by the not very sociable security. Saw you leave, and then still asking for your card as you came back in. Didn’t even say anything just stared at you as walked in. I’m not a 20 year old causing trouble in a bar. I’m 34 having a chill night in Newcastle. Maybe have your security adjust their mindset and try be a little approachable.
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Date of stay: March 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Anna Wadcock, General Manager at Maldron Hotel Newcastle
Responded 1 week ago
Dear LukeJames, Thank you so much for taking the time to provide some constructive feedback following your recent stay with us. I'm sorry to hear of your issues regarding the security team - we have passed this onto the company we use to provide security to look into and I'm sorry to hear that they made you feel unwelcome. We really hope this wouldn't put you off returning to us in the future, if you would like to discuss the issues faced further, please do not hesitate to contact me directly on sbirch@maldronhotels.com. Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$72 - US$128 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandTyne and WearNewcastle upon Tyne
NUMBER OF ROOMS
265
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Claim Your ListingMALDRON HOTEL NEWCASTLE: UPDATED 2023 Reviews, Price Comparison and 455 Photos (Newcastle upon Tyne, England) - Tripadvisor
Frequently Asked Questions about Maldron Hotel Newcastle
Which popular attractions are close to Maldron Hotel Newcastle?
Nearby attractions include The Escape Key (0.3 km), EXIT Newcastle (0.2 km), and The Glamorous Owl (0.2 km).
What are some of the property amenities at Maldron Hotel Newcastle?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Maldron Hotel Newcastle?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Maldron Hotel Newcastle?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Maldron Hotel Newcastle?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Maldron Hotel Newcastle?
Conveniently located restaurants include Twenty Twenty, Missy Milieu's, and Turtle Bay Newcastle.
Is Maldron Hotel Newcastle located near the city centre?
Yes, it is 0.2 km away from the centre of Newcastle upon Tyne.
Are any cleaning services offered at Maldron Hotel Newcastle?
Yes, dry cleaning and laundry service are offered to guests.
Does Maldron Hotel Newcastle offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Maldron Hotel Newcastle?
The staff speaks multiple languages, including English and French.
Are there any historical sites close to Maldron Hotel Newcastle?
Many travellers enjoy visiting Victoria Tunnel (1.5 km), Quayside (0.8 km), and Newcastle Cathedral (0.3 km).