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Traveller (12)
Room & Suite (12)
Dining (4)
Ratings and reviews
Certificate of Excellence
  • Excellent47%
  • Very good36%
  • Average13%
  • Poor3%
  • Terrible1%
Travellers talk about
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What's included
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Bar/Lounge
Wheelchair Access
Dry Cleaning
Housekeeping
Pool
Free Airport Transportation
Room Service
Suites
3 Star Hotel
The Ryokan Hotel is just a stone's throw from St James Park. Within a short 10 minute walk to the City Centre, to the many shops, theatres, bars and sport venues. 4 Miles from the Metro centre. The hotel is a Grade II listed building dating back to 1840, opened in 2010 and has a modern...
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Location and contact
358 Westgate Road, Newcastle upon Tyne NE4 6NU, England
8 km to Newcastle Airport
16 restaurants are within a 0.5 km radius
2.0 km from The Quayside
View nearby attractions and restaurants
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Reviews (132)
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131 results
Traveller rating
59
48
18
5
1
Traveller type
Time of year
LanguageEnglish
59
48
18
5
1
Show reviews that mention
All reviewscity centrewestern hotelsan excellent indian restaurantbest westernsst james parkroom hotelbreakfast roomample car parkingbreakfast is servedhot itemsgreat hotelroad noisefootball fanslarge bathroomwould definitely stay here againquiet at nightsmall hotel
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1 - 5 of 131 reviews
Reviewed 1 week ago

This hotel was fine for the price. Initially I was put off because the outside appearance was kind of unkempt. There was fast-food garbage in the parking lot (that didn’t get picked up for a couple of days) and there were weeds growing out of...More

Thank Tad02
Response from Ryokan358, General Manager at Ryokan HotelResponded 1 week ago

Dear Tad02, Thank you for your feedback. I'm sorry that you encountered the trash in the car park, this is cleaned on a daily basis from guests that throw rubbish out their car, rather than make the effort to use the bins provided in car...More

Reviewed 1 week ago via mobile

Stayed at the hotel for the first time in June. Was welcomed by a pleasant receptionist. Wasn’t expecting the hotel to be as nice as it was tbh. Bathroom was very nice but overall nice hotel and would stay there again.More

Thank jay c
Response from Ryokan358, General Manager at Ryokan HotelResponded 1 week ago

Dear jay c, Thank you for your feedback, we always like to hear from guests and their experience while staying with us. Its nice to hear that you found our Northeast hospitality to your liking, and that you found the hotel to be nice. We...More

Reviewed 4 weeks ago

Arrived early so left car and luggage and went for a walk in to town (10 mins) When we arrived back we had a lovely warm welcome. Our room was a really good size with a huge comfortable bed and really clean large bathroom. Booked...More

Thank PjV445
Response from Ryokan358, General Manager at Ryokan HotelResponded 4 weeks ago

Dear PjV445, Firstly may I take this opportunity to thank you for taking the time to leave some feedback. We always like to hear from guests and their experience while staying with us. Its lovely to hear you had the opportunity to sample the delights...More

Reviewed 4 weeks ago via mobile

I dont really know what to say abput this hotel. If i had to stay here again i would would i choose to i dont know. I think it just lacked any type of atmosphere. Our room was clean it was a twin and we...More

Thank ourjanine
Response from Ryokan358, General Manager at Ryokan HotelResponded 4 weeks ago

Dear ourjanine, Thank you for your feedback. I am sorry to hear there was a mix up with your room type! I shall speak to Reception as this should have been able to be rectified as our rooms can convert to double or twin bedded....More

Reviewed 12 June 2018 via mobile

When you book a romantic night away getting a twin room instead of the double room you actually booked tends to put a big hole in it. Which is exactly what happened to us, here at the Ryokan Hotel. When we asked what were they...More

Thank Logical1966
Response from Ryokan358, General Manager at Ryokan HotelResponded 4 weeks ago

Dear Logical1966, Thank you for your feedback. I am sorry that you experienced a bad check-in, the member of staff should not have lied to you regarding moving your room. Why they moved your room they can not give an answer, the room which they...More

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About
Description
The Ryokan Hotel is just a stone's throw from St James Park. Within a short 10 minute walk to the City Centre, to the many shops, theatres, bars and sport venues. 4 Miles from the Metro centre. The hotel is a ...More Grade II listed building dating back to 1840, opened in 2010 and has a modern design inside, offering underfloor heating, Wi-Fi throughout the hotel FREE to all hotel guests. We pride ourselves in offering a warm and friendly Newcastle welcome to all guests, and with being a small hotel that most personal of service. While staying at the hotel you might want to try our restaurant LuigiKhan's which offers a mouth watering selection of Punjabi cuisine which is Halal. Less
Hotel class
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms
Hotel Amenities
HOTEL FEATURES
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Dry Cleaning
Laundry Service
Non-Smoking Hotel
Wheelchair Access
Pool
Beachfront
Room Service
Breakfast included
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms
Hotel class
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms
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Traveller (12)
Room & Suite (12)
Dining (4)
Questions & Answers
Ask a question
LanorD
19 June 2017|
Answer
Response from Ryokan358 | Property representative |
Good Afternoon, Minimum age is 18 for single occupancy.
0
Votes
janethunt47
31 March 2017|
AnswerShow all 2 answers
Response from Ryokan358 | Property representative |
Hi, Breakfast is available to all guests and is priced at £8.50 per guest.
0
Votes
Room Tips
"I goy a corner room (202) so had two aspects giving a fab airflow to room"
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"my room was top floor at the front of the hotels and was quiet"
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"away from main road"
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"Great restaurant"
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