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Sure Hotel By Best Western Newcastle

358 Westgate Road, Newcastle upon Tyne NE4 6NU England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (32)
Room & Suite (27)
Dining (16)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Individually wrapped toiletries
Updated 09/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sure Hotel By Best Western Newcastle
Updated 09/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#17 of 91 hotels in Newcastle upon Tyne
Travellers' Choice
SURE HOTEL By Best Western Newcastle is just a stone's throw from St James Park. Within a short 15 to 20 minute walk to the City Centre, to the many shops, theatres, bars and sport venues. 4 Miles from the Metro centre. The hotel is a Grade II listed building dating back to 1840, opened in 2010 after a major redevelopment and has a modern design inside, offering underfloor heating, Wi-Fi throughout the hotel FREE to all hotel guests, Bedrooms with SMART Televisions. We pride ourselves in offering a warm and friendly Newcastle welcome to all guests, and with being a small hotel that most personal of service. While staying at the hotel you might want to relax in LK's Bar or try Luigikhan's restaurant attached to the hotel which offers a mouth watering selection of Punjabi cuisine which is Halal.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Taxi service
24-hour security
Baggage storage
24-hour check-in
24-hour front desk
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Wine / champagne
Non-smoking hotel
Outdoor furniture
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Room features
Flatscreen TV
Bath / shower
Complimentary toiletries
Laptop safe
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Good to know
Languages Spoken


Full view
69Somewhat walkable
Grade: 69 out of 100
18Restaurantswithin 0.5 km
1Attractionwithin 0.5 km
185Reviews4Q+A22Room tips
Traveller rating
  • 95
  • 64
  • 20
  • 5
  • 1
Time of year
Traveller type
Selected filters
  • Filter
  • English
Popular mentions
Danny H wrote a review Dec 2021
9 contributions1 helpful vote
Room was fantastic spotless clean fresh bed very modern great bed .Great servise from staff very very friendly would definitely love to come back again well done 100% recommend tv was very modern linked my tablet to it and great WiFi. If your looking for good quality food the restaurant will definitely be top of the list it was the best Indian restaurant by far
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Date of stay: December 2021Trip type: Travelled as a couple
Lisa R wrote a review Oct 2021
Carlisle, United Kingdom2 contributions1 helpful vote
Very friendly staff who made you feel welcome. Hotel situated in a quiet area just off the Westgate Road and only a short taxi ride away from the hustle and bustle of the city centre (it only cost us £5 in an Uber to come back from a night out 😀). Lovely clean comfy rooms with everything you need for a good nights stay and a great tasty breakfast in the morning including a continental buffet and a good selection of hot breakfast cooked to order. Only wish we had the opportunity to try Luigikhan's Indian cuisine restaurant incorporated within the hotel. Car park with plenty of spaces located at the hotel with easy access back onto the A69 to travel home. Will definitely stay here again when visiting Newcastle 👍🏻.
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Date of stay: October 2021Trip type: Travelled as a couple
DonnaBB75 wrote a review Oct 2021
Scarborough, United Kingdom363 contributions129 helpful votes
On arrival the hotel looks a little unkempt, but a lovely old building with plenty of free parking. Located about a 15-20 minute walk from the city centre, we enjoy a walk so not a problem, in fact much quieter than some of he city centre hotels. The Indian restaurant adjoined was busy and it’s a shame we didn’t have time to try it. The bed was an extremely comfortable super king, nice clean room with a window that fully opened for fresh air. Breakfast was a little disappointing as There’s no pork sausage or bacon on the menu, a full English breakfast is usually a treat when stopping in a hotel, but turkey rashers and beef sausage just doesn’t do it for me. However the other options were adequate, I had eggs benedict, and the following morning scrambled egg with smoked salmon which were both good. The surrounding area is a little run down, and I noted a few youths hanging out around the back of the hotel at 9am Sunday morning drinking vodka and smoking near the fire exit. All in all it was a pleasant stay, pleasant staff and comfortable clean room. Would return.
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Date of stay: October 2021Trip type: Travelled as a couple
1 Helpful vote
Matthew W wrote a review Sep 2021
1 contribution
Visited Newcastle for Great North Run and would definitely stay their again at sure best western. Room was lovely, the customer service was great and the staff where attentive. The meal we had at Indian restaurant that's is part of the hotel was delicious and was was very reasonable priced.
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Date of stay: September 2021Trip type: Travelled as a couple
Tremma_74 wrote a review Aug 2021
Leicester16 contributions6 helpful votes
Really nice, spacious hotel. Room was large and bathroom was huge too. Bed, lovely and comfy, staff very friendly and helpful too. Would stay here again no problems and would like to try the adjoining Indian restaurant.
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Date of stay: August 2021Trip type: Travelled as a couple
1 Helpful vote
US$63 - US$116 (Based on Average Rates for a Standard Room)
Ryokan Hotel
United KingdomEnglandTyne and WearNewcastle upon Tyne
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Frequently Asked Questions about Sure Hotel By Best Western Newcastle
Which popular attractions are close to Sure Hotel By Best Western Newcastle?
Nearby attractions include ISKCON Newcastle (0.3 km).
What are some of the property amenities at Sure Hotel By Best Western Newcastle?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and free parking.
What food & drink options are available at Sure Hotel By Best Western Newcastle?
Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay.
Is parking available at Sure Hotel By Best Western Newcastle?
Yes, free parking is available to guests.
What are some restaurants close to Sure Hotel By Best Western Newcastle?
Conveniently located restaurants include Kamal Restaurant, Luigikhan's, and Shawarma Fattoush.
Is Sure Hotel By Best Western Newcastle located near the city centre?
Yes, it is 1.0 km away from the centre of Newcastle upon Tyne.
Are there any historical sites close to Sure Hotel By Best Western Newcastle?
Many travellers enjoy visiting Victoria Tunnel (2.7 km), Quayside (2.0 km), and Newcastle Castle (1.5 km).
Is Sure Hotel By Best Western Newcastle accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.