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Holiday Inn Express Newcastle Metro Centre

Expedia.comUS$58*
View Deal
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$70*
US$58*
US$70*
US$58*
US$70*
US$58*
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Holiday Inn Express Newcastle Metro Centre
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685 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Newcastle Metro Centre
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Showing 674: English reviews
Glasgow, United Kingdom
Reviewed 2 February 2016 via mobile

Stayed for one night on business Good base hotel and good base standard Room was gold with only one small heater that couldn't hear the room Good value for money but on business prefer a hotel with room service Free wifi and good range of TV channels No sockets near the bed :((

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Helpful?
Thank Lesley F
HIEXNEWCASTLEMETRO, General Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear Lesley F Thanks for the feedback following your recent stay. We are sorry to learn that your room was cold and that you could not get sufficiently warm. Please do note thatour staff are always available to resolve any queries. In this instance, we may have offered extra bedding, or supplied you with an additional portable heater. As part...

Mansfield, United Kingdom
Reviewed 2 February 2016 via mobile

This is was my second stay here. The staff are pleasant and helpful and the rooms comfy and clean. The free breakfast provided has plenty of choice too. It's really handy for going into the city and is only a few minutes away from the Metro Centre if you've come to shop. I'll always stay here when visiting my family.

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Helpful?
1Thank zanacea55
HIEXNEWCASTLEMETRO, General Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Thanks for the lovely review. We love to welcome new faces to the hotel, and its also fab to see a familiar face return for repeat visits. Thank you for choosing to stay with us. We look forward to seeing you on your next trip visiting the family. Kind Regards Michelle Tindall General Manager

Luton, United Kingdom
Reviewed 31 January 2016 via mobile

I stayed at this hotel last night and can honestly say it was the worst nights sleep in a hotel I may have ever had. We were located by the stairs and lift, however from 5am the noise from the kitchen was unbearable with the crashing of plates and swinging door constantly in use. This was without the thin ceilings...

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Helpful?
Thank Donna B
IHGService, Guest Relations Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear Donna B, Thank you for taking the time to write a review about your stay with us. We would also like to apologize for the inconvenience caused the level of noise during your visit and for falling short of your expectations regarding our staff. We give the utmost importance to our guest comments as they help us improve and...

Bradford, United Kingdom
Reviewed 29 January 2016

The price of this hotel was very good at around £40 per night, more so when breakfast is included (only sausage, scrambled egg & beans for full English, but plenty of toast, cheese, jam, fruit, cereal etc). Rooms were big, clean and with decent décor, for the price the place is a steal! Good for the Metro centre, but a...

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Helpful?
Thank Brooks-on-tour
HIEXNEWCASTLEMETRO, General Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear Brooks-on tour Thanks for leaving some super feedback following your recent stay here in Newcastle. We are thrilled that you enjoyed a great break, at a great price. We usually have some fab price deals over the winter months - and the best prices are always available to our loyal IHG Rewards Club members. (You can sign up when...

Auchtermuchty, Scotland, United Kingdom
Reviewed 29 January 2016

Disabled access room for Mum and me for a 2 night stay. Lovely clean, spacious room with a wet room. Ground floor, not far to walk to the ice machine :-) Staff were friendly and helpful and the local pub next door is brilliant - HUGE portions

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Helpful?
1Thank Nellies95
HIEXNEWCASTLEMETRO, General Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear Nellies95 We are absolutely delighted that you enjoyed a fab stay at the hotel and found the staff to be friendly and welcoming. The staff work hard to ensure everything is just right for all of our lovely guests. The Skiff Inn pub next door does serve lovely home cooked food. We particularly enjoy their Sunday Lunches with lashings...

Reviewed 25 January 2016 via mobile

Great stay hard to access by foot from shops though as no paths to and from metro centre so had to get taxi. The room was good and clean bed was very comfy and had a great nights sleep. Would recommend for a short stay. Good for couples and families

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Helpful?
Thank Niall R
HIEXNEWCASTLEMETRO, General Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear Niall R Thanks for posting a review of your recent stay with us. We are thrilled you enjoyed a great stay in the hotel and would recommend us. Access to the Metrocentre is possible on foot. There are two routes- one a riverside country path walk (recommended in Spring and Summer when the ground is dry and the dark...

Reviewed 21 January 2016 via mobile

Easy to find just off the A1 and close to the Metro Centre. The hotel offers modern, functional rooms and basic facilities; reception, bar, lounge and breakfast area. The room is heated by an electric radiator, which is activated by the room entry card ... the heater switches off when you remove the card and so room is cold on...

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Helpful?
Thank Christopher H
IHGService, Guest Relations Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear Christopher H, Thank you for taking the time to review our property. I am delighted to read that you found our hotel modern and functional. It is our goal to consistently ensure our facilities and service are superior and we strive to provide rates that are competitive in the area. I appreciate your positive feedback regarding the facilities, comfortable...

Spratton, Uk
Reviewed 21 January 2016

Just off the A1 and convenient for metro Centre. Comfortable rooms. Friendly staff. Good free breakfast included. Good selection of eateries within walking distance.rooms being refurbished. Bar available.

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Helpful?
Thank CaptTravel
HIEXNEWCASTLEMETRO, General Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear CaptTravel It's great to receive feedback from our guests and we are thrilled with your 5* review. We hope to be able to welcome you back to the hotel in the near future. Kind Regards Michelle Tindall General Manager

Ripon, United Kingdom
Reviewed 20 January 2016

Another great stay at this hotel. There has been a bit of an update since my last stay and this shows in the rooms - very nicely decorated. We had a lovely view overlooking the river in a twin room and it was incredibly quiet. The room itself was clean and tidy - no areas of concern. The beds were...

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Helpful?
Thank Hoofoowan
HIEXNEWCASTLEMETRO, Front Office Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear Hoofoowan Firstly let me thank you for your loyalty to the Hotel as well as the excellent 5* review you have gave us. As you have noticed the Hotel is undergoing a referbishment and there is just some finishing touches to be added then the bedrooms will be finished. The team at the Hotel are very friendly and work...

Carlisle
Reviewed 17 January 2016 via mobile

Stated here for one night while my husbamd was in hospital in Newcastle excellent room for disabled wet room bathroom was ideal for me as I have had a stroke staff were very helpful after we had left a coat in the room they rang us to let us know we had left it we returned later to pick it...

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Helpful?
Thank 307,050,448
HIEXNEWCASTLEMETRO, Front Office Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear 307050448 Thank you for the 5* review regarding your recent stay at the Holiday Inn Express Newcastle Metro. The team at the Hotel love to know our guests have had a good stay at the Hotel as they work hard to ensure all our guests have had great stay. We are pleased you found our accessable rooms satified your...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Holiday Inn Express Newcastle Metrocentre is a modern designed hotel ideally located just off the A1. Guest rooms accommodate two adults with up to two children and include Express Start Breakfast, free wifi and free parking. Guest rooms are en-suite with power shower, 32-inch flatscreen TV, free wifi, hair dryer and telephone. The Holiday Inn Express Newcastle Metrocentre is situated in Newcastle Upon Tyne and is only a short distance from Gateshead, Sunderland and Durham. The hotel is an excellent choice for an overnight stay when visiting the area or as a stop off when on your travels. For the corporate traveller the Holiday Inn Express Newcastle Metrocentre is situated only a short distance from Newcastle Business Park, Newburn Riverside Park, The Watermark and Team Valley Trading Estate. Major companies situated near to the hotel are BAE Systems and ITV Television. For the leisure traveller the hotel is situated a short walk from the Metrocentre, the largest shopping mall in Europe. Newcastle City Centre is only 3.5 Miles away and the infamous Newcastle nightlife is a must for any party goer. The city's many attractions also include Newcastle United Football Club, Metro Radio Arena and of course the famous Tyne Bridge and the Gateshead Millennium Bridge. ... more   less 

Additional Information about Holiday Inn Express Newcastle Metro Centre

Address: Clasper Way | Swalwell, Newcastle upon Tyne NE16 3BE, England
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range: $84 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Newcastle Metro Centre 3*
Number of rooms: 134
Reservation Options:
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Also Known As:
Holiday Inn Express Newcastle Metro Centre Hotel Newcastle Upon Tyne
Holiday Inn Newcastle Upon Tyne
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Newcastle Metro Centre staff and other travellers.
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Questions? Get answers from Holiday Inn Express Newcastle Metro Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“never had a bad room yet hotel is class”
T7664IOjoeo, 20 Apr 2017 | Read review
“Lovely views over the river out back with occasional trains passing during the day but not late at night.”
paultI1099RQ, 1 Feb 2017 | Read review
“All floors are accessible by a lift,”
H338UBanthonym, 29 Jan 2017 | Read review
“Best views. clean rooms”
drtjtalloo, 26 Jan 2017 | Read review
“room 123 very quiet and on ground floor”
797janec, 8 Jan 2017 | Read review
5 of 5
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US$58* /night
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Prices are for 1 room, 2 adults
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