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Novotel Newcastle Airport

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Traveller (135)
Room & Suite (63)
Dining (21)
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Overview
  • Excellent27%
  • Very good45%
  • Average17%
  • Poor7%
  • Terrible4%
Travellers talk about
“toby carvery”(57 reviews)
“kingston park”(34 reviews)
“separate toilet”(19 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,398)
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1,328 results
Traveller rating
374
558
237
97
62
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374
558
237
97
62
Show reviews that mention
All reviewstoby carverykingston parkseparate toiletpancake machineparking chargeswimming poolnewcastle airportpark and flyexecutive roomper nightcity centremetro stationthe sofa bedroad noisefamily roompleasant staybreakfast was excellent
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1 - 5 of 1,328 reviews
Reviewed today via mobile

We booked this hotel via Booking.com for a one night stay with friends. Unfortunately due to unforeseen circumstances my husband and I are unable to use it but the rest of the group are still going. I contacted Booking.com who were excellent and tried to...More

Thank Margaret O
Reviewed 4 days ago via mobile

The hotel is a little basic and could do a refurb. However the bathroom in my room was updated and very flash. I didn't eat here so i cant comment on that. The welcome was friendly and the bed comfy with fast WiFi. Could be...More

Thank Craig S
Response from Sheena H, General Manager at Novotel Newcastle AirportResponded 3 days ago

Thank you for taking the time to write a review about your recent visit to Novotel Newcastle. I am delighted that you enjoyed your stay and we have noted your comments about the hotel being in need of a refurbishment. I am pleased to inform...More

Reviewed 1 week ago

Superb staff, excellent accommodation & food- always gives first class value for money; would recommend to others. Very handily situated for both the airport & the city. We visit regularly & have never been disappointed by our stay

Review collected in partnership with Accorhotels.com
Thank Laurence M
Response from Sheena H, General Manager at Novotel Newcastle AirportResponded 1 week ago

Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards General Manager Sheena Hodgson

Reviewed 1 week ago

The hotel was easy to find and had lots of parking (£6 which we had not been told prior to booking and for which we got no proof). Walking in through a haze of smoke was not good nor was our first room which was...More

Thank Alison H
Response from Sheena H, General Manager at Novotel Newcastle AirportResponded 3 days ago

Thank you for your comments - both positive and negative. I am genuinely sorry that your experience was not brilliant. However, I am pleased our staff dealt with the issue you experienced quickly and efficiently. We hope to see you again in the near future....More

Reviewed 2 weeks ago

We decided to visit the cities of the north and stayed in newcastle, couldn't have been better, the hotel was just great and most of the staff too. We left the hotel early every morning after a great breakfast and spent the day visiting, York...More

Review collected in partnership with Accorhotels.com
Thank michaelBadajoz_Spain
Response from Sheena H, General Manager at Novotel Newcastle AirportResponded 2 weeks ago

Dear Mr Badajoz, Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards General Manager Sheena Hodgson

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Conference Facilities
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$56 - US$141 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Details
Price range
US$56 - US$141 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
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Traveller (135)
Room & Suite (63)
Dining (21)
Pool & Beach (4)
Family and Play Areas (2)
Questions & Answers
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Karen W
29 December 2017|
AnswerShow all 2 answers
Response from Gillian P | Reviewed this property |
Sorry I cant we didn't use the facilities
-1
Votes
dianemartin2017
17 November 2017|
AnswerShow all 3 answers
Response from Sussexstrollers | Reviewed this property |
Sorry but I can't help. Perhaps a call to the hotel would provide he answer. Enjoy your stay. Cheers. The Sussex Strollers
0
Votes
Anne M
28 October 2017|
AnswerShow all 5 answers
Response from sinbad099 | Reviewed this property |
It’s a ten minute walk up the hill past the tesco and sports direct
2
Votes
Room Tips
"Look for a different hotel"
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"Rooms opposite the A1 can be noisy"
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"Would recommend first floor"
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"Metro to city centre brilliant and cheap"
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