About

3.0

#75 of 91 hotels in Newcastle upon Tyne

Location

Cleanliness

Service

Value

The Britannia Newcastle Airport Hotel is situated next to Newcastle International Airport and is within easy walking distance of the terminal, only 7 miles from Newcastle City Centre.

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Property amenities

Paid public parking on-site

Free High Speed Internet (WiFi)

Bar / lounge

Taxi service

Conference facilities

Banquet room

Non-smoking hotel

24-hour front desk

Parking

Wifi

Restaurant

Breakfast available

Breakfast buffet

Breakfast in the room

Complimentary tea

Meeting rooms

Laundry service

Room features

Desk

Room service

Telephone

VIP room facilities

Coffee / tea maker

Flatscreen TV

Bath / shower

Hair dryer

Iron

Wake-up service / alarm clock

Room types

Non-smoking rooms

Good to know

HOTEL CLASS

Languages Spoken

English

Location

37Car recommended

Grade: 37 out of 100

11Restaurantswithin 1 km

0Attractionswithin 1 km

Ponteland, Woolsington, Newcastle upon Tyne NE13 8DJ England

Getting there

Newcastle Airport2 kmSee all flights

Durham Tees Valley Airport61 kmSee all flights

Car HireSee all Newcastle upon Tyne car hire

See all nearby hotels

Nearby restaurants

See all nearby restaurants

1611Reviews38Q+A100Room tips

Reviews

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Ann B wrote a review May 2023

1 contribution

We have stayed at this hotel many times,and are always happy to come back..Rooms are large enough for our needs,,the beds always comfortable..rooms always clean..Staff very friendly and helpful,,nothing too much trouble,,so convenient for the airport...Choice of restaurant meals or bar meals,,very efficiently organised..The bar is a welcome bonus for the odd drinks or two !!!..2 bar staff are so very friendly,efficient and accommodating,,,Mark and Johnnie you both superb,,top marks to you both,,after difficult circumstances today with electric problems,,they have both carried on to their best ability to keep guests happy,,Again nothing too much trouble..Thank you both so much..2 very happy and appreciated guest's.

Date of stay: May 2023

Value

Location

Service

Trip type: Travelled as a couple

Room Tip: Is always our first choice for airport stay

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Bullbuts wrote a review May 2023

Stockton-on-Tees, United Kingdom24 contributions17 helpful votes

Avoid at all costs

Avoid this hotel totally disgusting rooms dirty, changed rooms twice both had awful smells, would not recommend. Booked another hotel whilst we were there will be putting in complaint on my return from holiday.

Date of stay: May 2023

Value

Location

Service

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Odyssey24723617626 wrote a review May 2023

2 contributions

Avoid if you can

Back again only because it's by the airport. Room was crap, food not much better, soooo dated, needs total refurb as it did when I first stayed there 15 years ago. Rust on the towel rails, blanked off shaving points, chipped mirrors, black gunk came out the bath taps

Date of stay: May 2023

Value

Location

Service

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Rebecca Y wrote a review May 2023

2 contributions

Friendly staff, basic rooms.

Rooms are dated, but clean. Exterior of the hotel was getting a refurb while we were there. Staff were very friendly and helpful. Reasonably priced, everything we could need, but with no frills, good value for money. Conference rooms were well laid out.

Date of stay: May 2023Trip type: Travelled on business

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Carmel G wrote a review May 2023

Trimdon Village, United Kingdom25 contributions3 helpful votes

Bad bad bad

The Britannia Hotel chain claims to have Covid measures in place. Well there isn't even any hand sanitiser at Britannia Newcastle. We caught Covid from sneezing receptionist who sneezed in her hand and then handed over form for us to complete while blowing her nose. The room was next to the lift so we had no sleep due to the noise. This hotel needs an overhaul it charges enough for a substandard experience. Only use as convenient for airport parking. Please do something about this hotel, and me and my husband aren't fully recovered from Covid, and weren't able to fully enjoy our holiday.

Date of stay: April 2023

Value

Location

Service

Trip type: Travelled as a couple

Room Tip: Yes don't stay there.

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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maxjet123 wrote a review May 2023

Droitwich, United Kingdom6 contributions1 helpful vote

Wonderful, stay at the Britannia Hotel, Newcastle Airport

Me and my wife have been staying at the hotel several years generally booking for flights the day before and have found the accommodation and parking good value for money. Yes it is true. The hotel is a wee bit out of date but quite nice to go back to the 70s it is cheap and cheerful. They’re excellent bar meals you park your car for the duration of your holiday and especially with me and my wife it’s normally early hours of the morning so we can go to the hotel and get our heads down and wake up refreshed in the morning to drive home. Yes it isn’t expensive but it does put all the pluses in the right direction. It’s cheap it’s cheerful. If you want five star then go and get five star please stop slagging this hotel you get what you pay for and it’s wonderful nice friendly staff, nice bar meals and in general, they do exactly what they say on the tin so thumbs up to you guys keep it up. We all know you’re not 5* but you’re good offering cheap low-cost affordability which is what most people want. I’m not there to look at the 70s furniture even though it is quite nice anyways guys take care keep up the good work!!!…

Date of stay: May 2023Trip type: Travelled as a couple

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Douglas J wrote a review May 2023

Coldstream, United Kingdom2 contributions1 helpful vote

Decline in Standard !

We have used this hotel several times and the standard was good. However, the standard has now decreased. The room was overheated with no air conditioning and no way to open a window, There was water in the washbasin and the plug stuck in the plughole. We had to get assistance to rectify this. Later in the evening the cold water was unavailable and the hot water reduced to a mere dribble. The evening meal was not the same quality as when we have previously stayed. The coffee/tea facility in the room had not been replenished and we had to go searching for a member of staff to obtain it. We shall not be using this hotel again!

Date of stay: May 2023

Value

Location

Service

Trip type: Travelled as a couple

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Spirit wrote a review May 2023

5 contributions1 helpful vote

Poor.. you get what you pay for! )

The hotel is very outdated. The night manager was not the friendliest person and unhelpful. Our room was the worst ive stayed in. It was a family room, not a double as requested. Due to this, it made the room small. The furniture had seen better days, the bathroom mirror needed replaced.

Date of stay: May 2023Trip type: Travelled as a couple

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Isabel H wrote a review May 2023

Maryport, United Kingdom6 contributions1 helpful vote

Staff lovely. Bedroom poor standard

Reception has been updated but no money has been spent on the rooms. Because it was after midnight when we arrived, due to a flight delay, we stayed, but otherwise wouldnt have. The net curtain was filthy, as was the window ledge. There were spots of blood on the wall behind the kettle and skirting board and some furniture were chipped. Mirror in the bathroom had large areas of desilvering, grout and seal were dirty and discolooured. On a positive note the reception staff were lovely.

Date of stay: May 2023Trip type: Travelled as a couple

Room Tip: Avoid if you can get stay and fly elsewhere.

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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TyneAndWearColumbus wrote a review May 2023

tyne and wear1432 contributions525 helpful votes

Good but need a system to check for lost property

We booked an overnight stay and 8 days parking via holiday extras for £98. For the price we paid I was happy with the hotel. We arrived around 4pm and the car park was almost full in front of the hotel. We checked in and were given a voucher from holiday extras, for a free bottle of wine if we spent £25 on food. There was a coach party in, so the restaurant was fully booked until after 8pm. The room was basic but ok. It was clean and tidy. The bed was a bit hard for us, but I've had worse. We went down to the bar for happy hour, which is on until 7pm. Drinks prices were very reasonable during happy hour and the bar had a good atmosphere. We got chatting to various people and it was very sociable. House spirits, pints and a glass of wine were £2.20 and it was £8.95 for a bottle of wine. It was great to wake up and be in the airport terminal in 5 minutes. While away on holiday I realised I'd lost my power bank. I know I'd used it at the hotel but didn't know if I'd left it in the hotel or in a box at security in the airport. On return on Saturday I called back into the hotel to see if it was there. I was told by the receptionist that she couldn't tell me if it was there and would have to take my number and someone would ring me. I asked for the direct line in case nobody did ring me. As nobody had rang me I rang on the tuesday. I was told again that someone would look and ring me back. They didn't so I had to ring again on wednesday. I was then told they didn't have it. I'd already emailed lost property at the airport and been informed they didn't have it. I think there should be a better system in place for when customers use lost property. It's not good customer service to have to contact them 4 times, including 3 phone calls. I would stay here again, because it's handy but I'd make sure I checked the room thoroughly before I left.…

Date of stay: April 2023

Value

Location

Service

Trip type: Travelled as a couple

Room Tip: Check your room thoroughly before you leave. Try the happy hour

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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