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Royal Station Hotel

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Royal Station Hotel
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1,763 Reviews from our TripAdvisor Community

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Showing 1,741: English reviews
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Sunderland, United Kingdom
Reviewed yesterday NEWvia mobile

Stayed here with my partner as we were seeing a show in the city so for easiness decided to stay over. Check in was straight forward and easy, my requests of prosecco, ice bucket and glasses to room was no trouble and arrived immediately. Room was very clean and spacious. Even though in railway no noise heard unless we opened...

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Thank laura_j_dug
Durham, United Kingdom
Reviewed 2 days ago NEW

On arrival we were greeted by an extremely rude short European women with dark hair who made us feel most unwelcome. Her attitude was out of line and one I would not have used with my worst enemies never mind a customer, I manage a customer service team myself and I would not hesitate in terminating her employment if she...

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Helpful?
Thank Jade H
royalstationhotel, Manager at Royal Station Hotel, responded to this review

Dear Jade, Thank you for taking the time to leave your comments/feedback from your recent stay with us. If you would like to email me directly to look into your complaint further as on trip advisor it does not show any of your booking details (date of stay etc) for me to respond to you comments accurately. Kind Regards Christine...

Ashford, United Kingdom
Reviewed 2 days ago NEWvia mobile

Stayed here for three nights to visit my son at uni. Ideally placed as you get off the train! Beautiful building, stunning reception area. Didn't eat here so cannot comment on the dining facilities. Room clean and restocked every day with water, juice and Kit Kats! We booked one of the smaller rooms as we knew we would be out...

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1Thank Tina B
royalstationhotel, Manager at Royal Station Hotel, responded to this review

Dear Tina, Many thanks for taking the time to review your recent stay at the Royal Station Hotel. We are thrilled to hear that you had a great stay with us and that you enjoyed our excellent city centre location. We are glad that you also enjoyed the complimentary room items. We do hope to see you again in the...

Reviewed 6 days ago NEWvia mobile

A beautiful hotel right by the station, yes the clue is in the name! Perfect positioning to walk around the city centre. The Tyne is about 15 minutes away. The staff were amazing, nothing was too much trouble. We were a large group and they helped us sit together, organised taxis for a trip to Tynemouth, printed our boarding passes...

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Helpful?
1Thank Alison F
royalstationhotel, Manager at Royal Station Hotel, responded to this review

Dear Alison, Many thanks for taking the time to review your recent stay at the Royal Station Hotel. We are so pleased to hear that you had a great stay with us. Thank you for your kind words we do pride ourselves on having helpful and friendly staff, So this is always lovely to hear from our guests. We do...

Durham, United Kingdom
Reviewed 1 week ago NEW

Beautiful room with a four poster bed! Staff on reception were very welcoming and helped with any queries. It was our first time in Newcastle and we loved every second! Will definitely stay again! Thank you very much for a perfect stay.

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1Thank sophielenton
royalstationhotel, Manager at Royal Station Hotel, responded to this review

Dear Guest, Many thanks for taking the time to review you recent stay at the Royal Station Hotel, We are thrilled to hear that you had a great first visit to Newcastle. We do hope to see you again in the near future. Kindest Regards Royal Station Hotel

Reviewed 1 week ago via mobile

Beautiful hotel with great staff. They were extremely helpful in helping us arrange my 40th party. Our bedroom was excellent. The Collingwood room was perfect for our needs and the DJ was excellent. Overall a fantastic event in a great venue.

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Thank steviet2
royalstationhotel, Manager at Royal Station Hotel, responded to this review

Dear Steve, Many thanks for your lovely feedback. We are so pleased to hear that you had a great birthday party. We do hope to see you again in the near future. Kindest Regards Royal Station Hotel

Reviewed 1 week ago

Perfect central location for shops and restaurants, also great for the metro to reach outlying locations. We were upgraded to a King size room which was a good surprise. The bed was so comfortable. The rooms were cleaned to a high standard and a nice touch with the fridge being stocked everyday with water, juice wine etc. The staff were...

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1Thank Laura J
royalstationhotel, Manager at Royal Station Hotel, responded to this review

Dear Laura, Many thanks for taking the time to review your recent stay at the Royal Station Hotel. We are thrilled to hear that you had a great stay with us and that you were happy with the complimentary room upgrade. We do hope to see you again very soon. Kind Regards Royal Station Hotel

Bolton, United Kingdom
Reviewed 1 week ago via mobile

The hotel rooms were lovely and clean check in was straight forward and the staff were friendly. The only downside was due to the city being popular with stag/hen do's nearby night clubs were really noisy late on. The only other downside was the hotel has no disabled parking which as i couldn't guarantee a parking space at the hotel...

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1Thank Helen J
royalstationhotel, Manager at Royal Station Hotel, responded to this review

Dear Helen, Many thanks for taking the time to review your recent stay at the Royal Station Hotel. We are glad to hear that you had a pleasant stay with us. We do hope to see you again in the near future. Kind Regards Royal Station Hotel

Sleaford, United Kingdom
Reviewed 1 week ago

Stayed overnight in this hotel to celebrate mine and my husbands anniversary and can't fault it. The hotel is in a fantastic location for exploring the city and the O2 academy. Great value for money, the hotel is immaculate, the reception area with the big chandeliers is stunning, staff are friendly and welcoming. Our room was perfect, spacious, with everything...

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Thank Emma D
royalstationhotel, Manager at Royal Station Hotel, responded to this review

Dear Emma, Many thanks for taking the time to review your recent stay at the Royal Station Hotel. We are thrilled to hear that you had a great stay with us and that you were able to make use of our leisure facilities. We do hope that you both had a great anniversary and look forward to seeing you both...

Gateshead, United Kingdom
Reviewed 1 week ago

Girls afternoon out. Met with friends for a 50th Birthday meal and drinks. Hotel is very clean and eating area decorated lovely. Greeted with a smile and very fast services. Food was delicious day time menu not a lot too choose from but evening menu had more choice after 6.00pm. Very reasonably priced.

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Thank a_langley0602
royalstationhotel, Manager at Royal Station Hotel, responded to this review

Dear Guest, Many thanks for taking the time to leave feedback from your recent visit in our Empire restaurant. We are glad to hear that you had a lovely meal with us. We do hope to see you again soon. Kindest Regards Royal Station Hotel

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Centrally located in the heart of the city adjoining Newcastle Central Station and metro system, just 10 minutes walk from the bustling city centre with its shops, restaurants, bars and theatres. The Royal Station Hotel Newcastle was built circa 1850 and is a grade 1 and 2 Victorian listed building which boasts elegant architecture and was opened by Queen Victoria. We offer spacious rooms, a fabulous bar and restaurant, indoor swimming pool and fitness centre, free Wi-Fi throughout the hotel and limited free car parking. ... more   less 

Additional Information about Royal Station Hotel

Address: Neville Street, Newcastle upon Tyne NE1 5DH, England
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range: $100 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Royal Station Hotel 3*
Number of rooms: 145
Reservation Options:
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Also Known As:
Hotel Royal Station
Royal Station Newcastle Upon Tyne
Hotel Style:
#4 Spa Hotel in Newcastle upon Tyne
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Questions & Answers

Here's what travellers have asked, with answers from Royal Station Hotel staff and other travellers.
15 questions
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Harlech, United Kingdom
9 months ago
Horwich
4 months ago
Newcastle-under-Lyme, United Kingdom
1 month ago

See all questions (15)

Questions? Get answers from Royal Station Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 304 very quiet.”
laurajI3102ZY, 14 Apr 2017 | Read review
“We were on the front and did not find it noisy at all.”
55Andrea64, 9 Apr 2017 | Read review
“We overlooked the front and the rooms were still quiet (as long as the windows were closed).”
Wearyhead, 8 Apr 2017 | Read review
“Quieter rooms at the back of hotel.”
MicheleB858, 31 Mar 2017 | Read review
“Little bit of traffic noise at the front of hotel . But we would not be put off by this ...”
sandra19592013, 9 Mar 2017 | Read review
5 of 5