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The New Northumbria Hotel

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The New Northumbria Hotel
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472 Reviews from our TripAdvisor Community

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Showing 461: English reviews
Leicester, United Kingdom
Reviewed 10 March 2017 via mobile

Just to say what a great place to stay. Everyone was so friendly - especially Laura-Ann and Lottie on front desk. Room was clean and tidy, breakfast was good. But i just felt that the staff all enjoyed working here which you can sense in the great way they looked after me. Would definitely come again.

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Helpful?
Thank Derry W
The Malhotra G, Receptionist at The New Northumbria Hotel, responded to this review

Good afternoon, Thank you so much for such a lovely review. It is great to hear your lovely comments about Laura-Ann, Lottie and the rest of the staff. We all love working here and we are so glad that others can recognise that too. Thank you for the comments about the clean room and good breakfast, we will pass these...

Reviewed 10 March 2017 via mobile

I booked two rooms for a weekend away for an 18th birthday and couldn't be happier, the staff were really lovely and accommodating, the girl on reception booked us a table for the restaurant without hesitation, the service and food at Scalini's was spot on and couldn't have asked for better. The rooms were clean and well maintained, even though...

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Helpful?
Thank Megan Maria S
The Malhotra G, marketing at The New Northumbria Hotel, responded to this review

Good afternoon, Thank you so much for such a lovely review. It is great to hear you all had a fabulous time for the 18th birthday celebrations! Thank you for your lovely comments about the hotel staff and we will pass your comments about Scalini's onto the restaurant team. Your comments are much appreciated! We are glad you didn't have...

Greater London, United Kingdom
Reviewed 8 March 2017

We booked a suite which was okay, but was rather surprised when booking in that they asked for full payment in advance despite having had our credit card.Perhaps that was the sign of things to come!Our first night was okay but the 2nd night the loud music was vibrating in our room (201) right through to midnight despite our complaining.We...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank 598cymro
The Malhotra G, Accomodations manager at The New Northumbria Hotel, responded to this review

Good morning, Thank you for taking the time to provide us with your feedback. We are pleased to hear that you enjoyed your first night with us. Sincere apologies that you were disturbed on your second night. We had a one off private event with an extended license. We were not aware that this would disturb hotel residents therefore based...

Reviewed 3 March 2017 via mobile

We stayed the last weekend in Feb for a short weekend away, easy to find, small but accessible car park. Very nice staff, which helped us with any issues we had. However, very disappointed with the room, desperately needed updated with the old carpets and dingy lighting. Looked nothing like any of the rooms pictured on the website, unlikely we...

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Helpful?
Thank Clare S
The Malhotra G, Marketing at The New Northumbria Hotel, responded to this review

Good afternoon, Thank you for taking the time to leave your feedback. Thank you for your lovely comments about the staff. We are sorry that you were disappointed with the room. We do have more recently refurbished rooms and new carpets in several rooms and we have a refurbishment planned for later in the year which will give us the...

Glasgow, United Kingdom
Reviewed 3 March 2017

Staff friendly and helpful, room comfortable and well thought out (if slightly worn-looking) food in the restaurant very good, especially the continental breakfast at £5.95. Only complaint was the lack of water flow in the shower. Nice and hot but definitely not invigorating. Value was excellent because of our Accor Partner offer. Location suited us as it was quieter than...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank citysurfers2017
The Malhotra G, Marketing at The New Northumbria Hotel, responded to this review

Good afternoon, Thank you so much for such a lovely review. It is great to hear you found all staff friendly and helpful as well as the room being comfortable. We will pass your lovely comments about food onto the Scalini's restaurant team. We are sorry that you had issues with the shower, we have maintenance work scheduled this week...

Sheffield, United Kingdom
Reviewed 1 March 2017 via mobile

Reception area is very modern with a pub just next door on one side and a lovely resturant on the other. Very lively which worried us about being able to sleep but we didn't hear a peep! Receptionist very friendly and approachable about any concerns. We was welcomed to our room with a bottle or prosseco to start our holiday...

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Helpful?
Thank Emilyhobson-95
The Malhotra G, Marketing at The New Northumbria Hotel, responded to this review

Good afternoon, Thank you so much for such a lovely review! It is so nice to hear your comments about the receptionist and that you enjoyed the Prosecco in your room! We are delighted you thought the bed was huge and comfy. We will pass your comments about room service onto Scalini's restaurant. We are glad you liked the location...

London
Reviewed 27 February 2017

I was really pleased to find a hotel in Newcastle in a good location that would cater for us and our dog. We had a huge room, split into several smaller rooms, and the space was exactly what we needed. The location was good for us as we weren't going into Newcastle town centre during our stay. The local shops...

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Helpful?
Thank RLM1981
The Malhotra G, Receptionist at The New Northumbria Hotel, responded to this review

Good afternoon, Thank you for taking the time to leave your feedback. It is great to hear the space in the room was perfect for you and that you liked the hotel's location. We have a refurbishment planned for later in the year and this will give us the opportunity to freshen up the décor in some of the rooms....

Reviewed 19 February 2017 via mobile

Room left in poor condition. Loo seat broken, dated and old decor which is falling apart. Bathroom not cleaned and maintained properly. We expected a double bed but we're given 2 singles, which were at different heights so we couldn't even push them together!!! Plug sockets not working properly and the carpets could do with replacing. On the good side,...

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Helpful?
Thank Chris H
The Malhotra G, Marketing at The New Northumbria Hotel, responded to this review

Good afternoon, Thank you for taking the time to leave your feedback. We are sorry that you were disappointed with your stay and that the room was in poor condition. We are investigating the issues that you had mentioned during your stay to ensure that it doesn't happen in the future. We apologise that your bed was unsuitable, we have...

Reviewed 18 February 2017 via mobile

Location is great 5 min in taxi from city centre 20 min walking Great trendy bars on Osborne Road serves nice food and great selection of alcohol drink Hotel itself modern nice rooms kept clean and tidy

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Helpful?
Thank John M
The Malhotra G, Marketing at The New Northumbria Hotel, responded to this review

Good morning, Thank you so much for such a lovely review! It is great to hear you loved the location of the hotel and that you liked the bars on Osborne Road. We are pleased you thought the rooms were modern and clean. We look forward to welcoming you back in the future. Kind regards, Danielle

Reviewed 18 February 2017 via mobile

We stayed for 2 nights midweek on a trip to Newcastle. The location was great - 5 minute taxi to the centre or a short metro ride (station just a few minutes walk away). Also in the centre of Jesmond so plenty of bars around (albeit student bars) and some convenience supermarkets such as a Waitrose a couple of minutes...

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Helpful?
Thank Hannah_1903
The Malhotra G, Marketing at The New Northumbria Hotel, responded to this review

Good morning, Thank you for taking the time to leave your feedback and your lovely comments about the polite and friendly staff. We are pleased to hear you liked the location of the hotel and that Scalini's was very good. We will pass your comments onto their team about the good food and service. We apologise that the curtains and...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
The New Northumbria Hotel is a boutique hotel located on the outskirts of Newcastle upon Tyne, in a busy vibrant residential area. We pride ourselves on our personable, friendly customer service and strive to make every guest feel special and valued. ... more   less 

Additional Information about The New Northumbria Hotel

Address: Osborne Road, Jesmond | 61-73 Osborne Road, Newcastle upon Tyne NE2 2AN, England
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range: $80 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The New Northumbria Hotel 3*
Number of rooms: 55
Reservation Options:
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Also Known As:
Hotel New Northumbria
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Questions & Answers

Here's what travellers have asked, with answers from The New Northumbria Hotel staff and other travellers.
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Questions? Get answers from The New Northumbria Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the rear would be quieter, but go for a superior room.”
andrewn658, 12 Mar 2017 | Read review
“The two suites are worth considering”
simonbjofsurrey, 9 Feb 2017 | Read review
“head for the top floor. Lovely and quiet.”
konradc864, 23 Jan 2017 | Read review
“The superior room was beautiful,”
AngelaP73, 22 Jan 2017 | Read review
“Stayed in a front room and was very little road noise”
jx4mcg, 15 Jan 2017 | Read review
5 of 5