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I stayed in Surtees hotel with my two friends and honestly couldn't say anything bad! Staff were so helpful and accommodating! Very friendly people! The room was excellent! Beds were really comfy and the room had a decent sized tv and decent channels! It's in...More
First of all, I do not recommend anyone to stay this hotel!
As I saw the sign, "Free cancellation charge", I booked. When I cancelled, they charged me for full room charge, although I cancelled in two hours, after I booked.
I needed two hours...More
Response from SurteesHotel, General Manager at Surtees HotelResponded 2 days ago
Firstly you can only cancel free of charge if you book a standard rate and you cancel outside of the cancellation period, we would never charge for asking for a rear facing room but if you could contact the hotel with more information...More
There were six of us Ladies, on my Daughters Hen Party for one night.
We were told it was company policy to take £50 per person as we were a large group, this was ok by us, and we had no problem in getting this...More
Have stayed here a couple of times now nice big room big bathroom lots of extras sparkling water biscuits cordial hot chocolate filter coffee shampoo moisturiser big comfy bed clean and a bargain price the staff are lovely there's a comfy cozy bar down stairs...More
A lot of the issues this hotel has may be down to the age and state of the building. The photos of the room on booking.com flatter the room we stayed in. It was dated and frankly quite run down. The bathroom stank of damp...More
US$56 - US$142 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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