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Surtees Hotel

605 reviews
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Traveller (219)
Room & Suite (91)
Dining (1)
Overview
  • Excellent5%
  • Very good30%
  • Average27%
  • Poor15%
  • Terrible23%
Travellers talk about
“hotel entrance”(10 reviews)
“city centre”(39 reviews)
“an iron”(8 reviews)
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Bar/Lounge
Restaurant
3.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (605)Write a Review
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161 - 165 of 594 reviews
Reviewed 2 October 2015 via mobile

We have recently just returned back from a trip from this disguising outdated terrible hotel. Where we stayed for my boyfriends birthday. I'm not normally one to complain, however when the old fashioned window has to be held open by a toilet roll you know...More

Thank Megan X
Reviewed 30 September 2015 via mobile

I have not had my £100.00 security deposit refunded to me since 12.09.2015 when I stayed at the hotel and was told it would be refunded 2-3 days later. 13 of the other girls I stayed with got their deposit refunded on 15.09.2015. I still...More

1  Thank Diane P
Reviewed 29 September 2015

I stayed here for bank holiday in August. Upon entering we were greeted by the man at reception who was unable to locate our rooms at first. Eventually, he did but our rooms had been split with one on the ground floor and the other...More

Thank -x-HolidayGirl-x-
Reviewed 28 September 2015 via mobile

Having read the reviews was a bit anxious about staying but as always we judge for ourselves not bad lovely comfy bed and pillows nice room place needs a bit of work but good for the price if you don't pay for 5* don't expect...More

2  Thank anndaz
Reviewed 28 September 2015

We chose this hotel for the central location, The staff were quite friendly and changed our room when we complained - our initial room had a key lock which had been left on the latch and we worried the same would happen if it was...More

Thank Becci T
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About
Amenities
Top amenities
Bar/Lounge
Free High Speed Internet ( WiFi )
Things to do
Bar/Lounge
Details
Price range
US$53 - US$143 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$53 - US$143 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (219)
Room & Suite (91)
Dining (1)
Questions & Answers
Ask a question
387kate
3 June 2017|
AnswerShow all 4 answers
Response from Daniel F | Property representative |
Hi Gemma, the deposit scheme is only for large group bookings. We look forward to welcoming you soon.
1
Vote
Oliviataylor1993
7 December 2016|
Answer
Response from Daniel F | Property representative |
Hi Olivia, yes there are. Please let us know if you have any further questions.
0
Votes
Sarah W
11 November 2016|
AnswerShow all 4 answers
Response from lmorby | Reviewed this property |
Not far, it's an easy walk - maybe 15 or 20 minutes. Cab ride would be fast.
0
Votes
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Room Tips
"All rooms clean that's enough"
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"stay elsewhere"
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"Stay somewhere else!"
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"ask for a room at the rear away from the street noise"
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