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Malmaison Newcastle

104 Quayside, Newcastle upon Tyne NE1 3DX England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Free cancellation until 27/12/21
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Traveller (1554)
Panoramas (28)
Room & Suite (472)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 27/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 27/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#4 of 90 hotels in Newcastle upon Tyne
Travellers' Choice
Fog on the Tyne? Let's hope not. Otherwise you'll miss the great view of the Tyne Bridge you get from our hotel in Newcastle city centre. But then, when you're staying at Malmaison Newcastle, it's the views on the inside that tell you your boat's come in. While you're right at the heart of Newcastle's great shops and exciting nightlife, the lure of MALBAR's legendary cocktails and the Mal Brasserie's classic dishes with a twist is pretty strong. And who wants to spend all night out on the town when one hotel in Newcastle has a whole floor with a shipbuilding theme and bathtubs you could sink a battleship in? It could only be the Newcastle Mal.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Highchairs available
Taxi service
Business Centre with Internet Access
Breakfast buffet
Breakfast in the room
Complimentary tea
Conference facilities
Banquet room
Meeting rooms
Facial treatments
Foot massage
Full body massage
Head massage
24-hour security
Baggage storage
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Room service
Flatscreen TV
Bath / shower
Seating area
Laptop safe
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Good to know
Great View
Languages Spoken
English, German, Italian, Polish
3998Reviews39Q+A100Room tips
Traveller rating
  • 2,320
  • 1,023
  • 418
  • 151
  • 88
Time of year
Traveller type
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Selected filters
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  • English
Popular mentions
Goslad wrote a review Today
Newcastle upon Tyne, United Kingdom56 contributions62 helpful votes
We all had a wonderful afternoon tea at the Mal, the food was very good and made special with the views of the river. Tessie looked after us and gave wonderful customer service taking the effort to ask our names and checking that we were looked after.
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Date of stay: October 2021
livilion62 wrote a review Today
Edinburgh, United Kingdom9 contributions6 helpful votes
From the moment we arrived at the hotel it was a five star experience, the welcome we received from the reception was so friendly and helpful. The room we were given was absolutely fantastic and made the stay even better the little touch with the welcoming card and congratulations on your special anniversary was superb. The breakfast staff were magnificent and the quality of the food was out of this world. Now on to Oli in the bar what a guy so friendly and accommodating went above and beyond to get us a table at Khai Khai after we had told him we were heading elsewhere for food his recommendation to try this place made the evening. A place we will definitely be returning to a massive 10/10
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Date of stay: October 2021Trip type: Travelled as a couple
Room Tip: Thee best place to stay in Newcastle
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David C wrote a review 15 Oct
Chester-le-Street, United Kingdom1 contribution
I visited the Malmaison for Afternoon tea as a present from my friend. The service was excellent and we were made to feel at home. The staff couldn't do enough for us. We had amazing views over the Millennium bridge. The afternoon tea was the best I have had. Alot of attention to detail and the taste was amazing. I will definitely be back. Thank you so much to Tessie and Tirso who should be recognised for their professionalism and great service.
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Date of stay: October 2021
Elspeth wrote a review 12 Oct
3 contributions2 helpful votes
Great stay at the Malmaison. Very pleasantly surprised by the restaurant. Delicious, freshly prepared breakfast served by friendly efficient staff - Tirso in particular looked after us very well. The evening meal we had on our first night was very special which was a lovely start to our stay. The hotel has a great location - very convenient for local attractions.
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Date of stay: October 2021Trip type: Travelled as a couple
Response from Chris Lyall, General Manager at Malmaison Newcastle
Responded 5 days ago
Dear 19HG Thank you for your great review. It's lovely to read that you had such an amazing mini break and hopefully we can welcome you back again soon? Kind regards, Chris Lyall General Manager
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ShortFry75 wrote a review 6 Oct
West Midlands25 contributions7 helpful votes
We stayed in Newcastle for a wedding, and couldn’t have picked a better hotel! Our room was incredible - Club Deluxe Bridge View was well worth the cost! Room service was great too, and all the staff were very friendly and helpful. We can’t wait to return!
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Date of stay: October 2021Trip type: Travelled as a couple
Response from Chris Lyall, General Manager at Malmaison Newcastle
Responded 5 days ago
Dear ShortFry75 Thank you for taking the time to leave us your 5 star review from your recent visit to us here at Malmaison Newcastle. It's always a pleasure to read such positive feedback and I do hope we can invite you back again soon. Kind regards, Chris Lyall General Manager
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US$95 - US$219 (Based on Average Rates for a Standard Room)
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United KingdomEnglandTyne and WearNewcastle upon Tyne
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Frequently Asked Questions about Malmaison Newcastle
Which popular attractions are close to Malmaison Newcastle?
Nearby attractions include The Quayside (0.2 km), Sage Gateshead (0.3 km), and The Tyne Bridge (0.5 km).
What are some of the property amenities at Malmaison Newcastle?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Malmaison Newcastle?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Malmaison Newcastle?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at Malmaison Newcastle?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to Malmaison Newcastle?
Conveniently located restaurants include Chez Mal Brasserie & Bar at Malmaison Newcastle, Ury Supasatra, and Dobson and Parnell.
Are there opportunities to exercise at Malmaison Newcastle?
Yes, guests have access to a fitness centre and a sauna during their stay.
Are any cleaning services offered at Malmaison Newcastle?
Yes, dry cleaning and laundry service are offered to guests.
Does Malmaison Newcastle offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Malmaison Newcastle?
The staff speaks multiple languages, including English, German, Italian, and Polish.