Malmaison Newcastle
104 Quayside, Newcastle upon Tyne NE1 3DX England
Lowest prices for your stay
US$109
Fully refundable before 08/04/23
No prepayment needed
US$107
Hotels.comUS$109
PricelineUS$109
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#4 of 91 hotels in Newcastle upon Tyne
Location
Cleanliness
Service
Value
Travellers' Choice
Fog on the Tyne? Let's hope not. Otherwise you'll miss the great view of the Tyne Bridge you get from our hotel in Newcastle city centre. But then, when you're staying at Malmaison Newcastle, it's the views on the inside that tell you your boat's come in. While you're right at the heart of Newcastle's great shops and exciting nightlife, the lure of MALBAR's legendary cocktails and the Mal Brasserie's classic dishes with a twist is pretty strong. And who wants to spend all night out on the town when one hotel in Newcastle has a whole floor with a shipbuilding theme and bathtubs you could sink a battleship in? It could only be the Newcastle Mal.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Highchairs available
Taxi service
Business Centre with Internet Access
Parking
Wifi
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary tea
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Head massage
Salon
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Housekeeping
Room service
Safe
Refrigerator
Flatscreen TV
Bath / shower
Seating area
Telephone
Iron
Laptop safe
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Harbour View
River View
Languages Spoken
English, German, Italian, Polish
Location
92Great for walkers
Grade: 92 out of 100
52Restaurantswithin 0.5 km
39Attractionswithin 0.5 km
4379Reviews41Q+A100Room tips
Reviews
Traveller rating
- 2,639
- 1,058
- 434
- 157
- 92
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Fantastic hotel, situated between the millennium & Tyne bridges, right beside the river. Fabulous views on the higher floors. The rooms are very spacious & comfortable. Easy walking distance to the quayside etc. excellent bar within the hotel, thanks you, we will definitely return.
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Date of stay: March 2023Trip type: Travelled as a couple
Room Tip: Book a high floor room with a view
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Enjoyable stay at the Malmaison, Newcastle. All the staff were friendly and helpful, in particular Teesie who greeted us warmly by name each morning when we arrived for breakfast. She's a real asset to the hotel.
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Date of stay: March 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Chris Lyall, General Manager at Malmaison Newcastle
Responded today
Dear Dunshaugh Thank you for taking the time to leave us your great review. It's great to read such positive feedback and I'll be sure to pass this on to Tessie & the team. Kind regards, Chris Lyall General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great location for city centre and ouseburn - a fun and upcoming area. Great to have view of Tyne and millennium bridge from our room. Good evening meal and experience enhanced by Amy and Callum - friendly and very attentive . Thanks to you both.
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Date of stay: March 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Chris Lyall, General Manager at Malmaison Newcastle
Responded today
Dear peterlax_12 Thank you for taking the time to leave us your 5 star review. It's a real pleasure to read such positive feedback and I'll be sure to pass on your kind words to Amy, Callum & the team. Kind regards, Chris Lyall General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Had a lovely stay at the Malmaison, we had a corner room which was very big, the bed was very large and comy.The bar area and restaurant were both welcoming . Located in the middle of the quayside which has a great choice of bars and restaurants and lovely walks. The staff were all helpful ,especially Dave on the reception .
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Chris Lyall, General Manager at Malmaison Newcastle
Responded 2 days ago
Dear 618alisonh Thank you for taking the time to leave us your 5 star review. It's a real pleasure to read such positive feedback and I'll be sure to pass on your kind words to Dave & the team. Kind regards, Chris Lyall General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Room was beautiful, clean and great space. The room got a little cold and Aircon took a few hours to warm the place up. Great service, everyone was friendly and helpful. Good location, away from noise but close enough to walk to shops and restaurants. Would definitely recommend and would stay again.
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Date of stay: March 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Chris Lyall, General Manager at Malmaison Newcastle
Responded 3 days ago
Dear emmarX24ORK Thank you for taking the time to leave us your 5 star review. It's a real pleasure to read such positive feedback and I'll be sure to pass on your kind words to the team. Kind regards, Chris Lyall General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
10/10 service from all the staff especially Gary! Spoke to him over the phone and got things sorted no nonsense. Manager Daniel is doing a class job. Trip advisor keeps asking me for 200 characters so here you go.
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Date of stay: March 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Chris Lyall, General Manager at Malmaison Newcastle
Responded 1 week ago
Dear 776simbas Thank you for taking the time to leave us your 5 star review. It's a real pleasure to read such positive feedback and I'll be sure to pass on your kind words to Gary, Dan & the team. Kind regards, Chris Lyall General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had afternoon tea and were served by Tessie, it was a very enjoyable afternoon with great service. The food was very good, especially the Thai wraps, would definitely not hesitate to recommend. 10/10
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Chris Lyall, General Manager at Malmaison Newcastle
Responded 1 week ago
Dear Olive_32111 Thank you for taking the time to leave us your 5 star review. It's a real pleasure to read such positive feedback and I'll be sure to pass on your kind words to the team. Kind regards, Chris Lyall General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very disappointed. Arrived yesterday and there was an issue with the booking. I initially spoke to the girl on the front desk who then went to get someone from the back. His attitude was not great, he clearly couldn’t be bothered and as a guest I felt like I was putting him out. The issue was then sorted and we were given the key to our room. Arrived back to room from night out to freezing cold room. Tried to call reception, but behold, the phone in the room was not working. Got ready again and had to go back to reception (11pm). Advised reception the phone was not working which was quite an inconvenience, bearing in mind I had to bring my child down to reception to then report the cold room. Few minutes later a guy attended to check the heating and brought us a blow heater. Overall poor attitude of front desk, freezing cold room and phone which didn’t work. …
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Chris Lyall, General Manager at Malmaison Newcastle
Responded 1 week ago
Dear Traveler602941, Thank you for taking the time to leave us your review. I'm sorry to read that you encountered a few issues with your reservation and your stay. Please accept my apologies & I will look into your comments and hopefully we will have the opportunity to welcome you back again in the future. Kind regards, Chris Lyall General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The best hotel I’ve ever stayed at! Defo recommended, staff are lovely, rooms immaculate and a big comfy bed . Obviously the pricing is a bit more expensive than usual but the quality is 100% worth it .Can’t fault it !!!
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Chris Lyall, General Manager at Malmaison Newcastle
Responded 2 weeks ago
Dear chipadvisor79 Thank you for taking the time to leave us your 5 star review. It's a real pleasure to read such positive feedback and I'll be sure to pass on your kind words to the team. Kind regards, Chris Lyall General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed at Malmaison last weekend, Fri 3/Sat 4 March. Very polite and helpful staff, food very good - would recommend the lamb shank shepherds pie. Rooms stylish but did not have any cupboards or drawers, had to use ironing board as extra storage space. Bed very comfy. Room at front of hotel had a lot of noise from outside revellers late in evening. Lovely view of Millennium Bridge and a walkable distance from shopping area, albeit up a steep hill. Would stay again if in area.
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Date of stay: March 2023
Location
Cleanliness
Service
Room Tip: Rooms overlooking river are good but noise from outside was noticeable.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Chris Lyall, General Manager at Malmaison Newcastle
Responded 3 weeks ago
Dear sandahall, Thank you for taking the time to leave us your review. I'm pleased to read that you enjoyed your overall stay however I'm sorry there were a few areas that weren't to your liking. I do hope that we have an opportunity to welcome you back again soon. Kind regards, Chris Lyall General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$96 - US$162 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
malmaison newcastle hotel newcastle upon tyne, malmaison newcastle upon tyne, malmaison newcastle hotel upon tyne
LOCATION
United KingdomEnglandTyne and WearNewcastle upon Tyne
NUMBER OF ROOMS
122
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Claim Your ListingMALMAISON NEWCASTLE: UPDATED 2023 Hotel Reviews, Price Comparison and 2,082 Photos (Newcastle upon Tyne, England) - Tripadvisor
Frequently Asked Questions about Malmaison Newcastle
Which popular attractions are close to Malmaison Newcastle?
Nearby attractions include Quayside (0.2 km), The Tyne Bridge (0.5 km), and Sage Gateshead (0.3 km).
What are some of the property amenities at Malmaison Newcastle?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Malmaison Newcastle?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Malmaison Newcastle?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at Malmaison Newcastle?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to Malmaison Newcastle?
Conveniently located restaurants include Rio Brazilian Steakhouse - Quayside, Aneesa's Buffet Restaurant, and Chez Mal Brasserie & Bar at Malmaison Newcastle.
Are there opportunities to exercise at Malmaison Newcastle?
Yes, guests have access to a fitness centre and a sauna during their stay.
Are any cleaning services offered at Malmaison Newcastle?
Yes, dry cleaning and laundry service are offered to guests.
Does Malmaison Newcastle offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Malmaison Newcastle?
The staff speaks multiple languages, including English, German, Italian, and Polish.