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About
#7 of 91 hotels in Newcastle upon Tyne
Location
Cleanliness
Service
Value
Travellers' Choice
Newcastle's newest lifestyle hotel, catering for work, play and wellbeing, INNSiDE by Meliá Newcastle on the Quayside enjoys open views of the Tyne. With the hotel's proximity to rail and road links, shopping and cultural highlights such as the Baltic and Sage Gateshead, INNSIDE Newcastle is the ideal home to discover this great city. Tapping into its cultural surroundings by offering its own mix of music, art and literature, with a central Open Living Lounge - with all-day food and a soundtrack by local DJs - "the beating heart of the hotel" where guests can switch from work to play mode. Dine with views over the river Tyne in the stunning restaurant with floor-to-ceiling windows and an outdoor terrace, a state-of-the-art gym open 24 hours a day, and five meeting spaces with 'workcation' packages available.
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Property amenities
Free High Speed Internet (WiFi)
Wifi
Fitness Centre with Gym / Workout Room
Bar / lounge
Restaurant
Business Centre with Internet Access
Conference facilities
Meeting rooms
Breakfast available
Complimentary Instant Coffee
Complimentary tea
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Room features
Air conditioning
Safe
Bottled water
Minibar
Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Modern
Languages Spoken
English
Location
100Great for walkers
Grade: 100 out of 100
133Restaurantswithin 0.5 km
106Attractionswithin 0.5 km
476Reviews12Q+A99Room tips
Reviews
Traveller rating
- 335
- 76
- 43
- 9
- 13
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Brilliant hotel! Staff were superb throughout, check-in was fast, efficient and friendly. The rooms are very modern and comfortable (and quiet too!). The hotel is spotlessly clean, and has some complimentary drinks in the mini fridge (water, lemon, orange etc) which is restocked daily if needed. It's in a fantastic location on the quayside, we had a room with balcony which had a great river view. Parking in the Stephenson Quarter car park is a 5 minute walk away, costing £12 for 24 hours Will definitely stay here again!
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Date of stay: June 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Park in Stephenson Quarter Car Park, and book a balcony room if possible!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel's Favourite
Stayed here for one night to celebrate our Anniversary. We were greeted by lovely smiling staff and after checking in were presented with a voucher for complimentary drinks at the bar to help us celebrate. Such a lovely gesture. Our room was gorgeous, on a corner of the building so we had fabulous views of the river on both sides. The bed was huge and the bathroom area and shower had everything you needed in it. It’s always a worry when staying in a city that it can be noisy both with traffic and guests but this place was so quiet and peaceful with the river setting and we didn’t hear any other guests at all. There’s a terrace at the front of the restaurant where we sat and enjoyed our drinks. You can also dine outside if you wish. We didn’t eat here this time but having been to the restaurant before I can highly recommend it. Breakfast this morning was delicious. Self service and everything you could wish for was available from fresh fruit to cooked breakfast. Can’t wait to return! …
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Date of stay: May 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: This hotel has a very small car park but there is a council run car park just to the side and...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Danielle Christofi, Atención al cliente/recepción at INNSiDE by Meliá Newcastle
Responded 1 week ago
Hey both Heather and Keith! Absolutely delighted to read your comments on the wonderful stay you had, it has made our day here at the hotel! The team work incredibly hard to ensure our guests have the best stay, and to hear you guys did on such a special occasion makes it all worthwhile! Great to hear you loved the room, we think we are super lucky to have such great views and our location to be so peaceful! We hope you come back to see us again! #StayCurious
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fantastic hotel, lovely setting with great staff. A one night stay with friends, easy to find, parking was a bit challenging with only 12 spaces available on a first come first served basis, we arrive at 13:00 but still couldn’t get in….the good news is there a couple of council car parks adjacent which were fine. Chic, quirky and modern brill staff greeted us and allocated a river view room on 4th floor which was magnificent. Will be sure to return
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Date of stay: June 2023Trip type: Travelled as a couple
Room Tip: Do your research on parking options as on site is limited
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Danielle Christofi, Atención al cliente/recepción at INNSiDE by Meliá Newcastle
Responded 4 days ago
Hey Bull07, Thank you so much for taking time to leave us a review, we really do appreciate your time and effort and all of your comments do help with our mission to continue growing and enhancing all of our guests experiences wherever we can. We are over the moon to hear that you will return to us, and we hope it is sooner than later! Thanks again, Danielle
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Amazing hotel, with friendly staff. Rooms are sleek and stylish. Access to a private car park, on a first come first served basis. Only thing letting it down was the £12 room service cheese board, you got a poppadom broken up, tiny piece of cheddar, small piece of blue cheese and small bit of soft cheese.
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Date of stay: June 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Danielle Christofi, Atención al cliente/recepción at INNSiDE by Meliá Newcastle
Responded 4 days ago
Thanks for your review and feedback, we really do appreciate your comments and we are over the moon to hear that overall you had an amazing stay and time in the hotel. Thanks again,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Amazing stay, first time staying here celebrating our wedding anniversary. Whole stay was amazing from check in to check out and room unreal and special little touches ment so much. Special mention to Bethany we can't wait to stay again.
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Date of stay: May 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Danielle Christofi, Atención al cliente/recepción at INNSiDE by Meliá Newcastle
Responded 4 days ago
Hey 726kimn, What a wonderful review to be able to read to the team, and a special mention to Bethany has made her day! The guys here work so hard to try and make sure all of the guests feel totally looked after and at home, and Beth is absolutely one of our superstars! Thank you for choosing INNSiDE and we can't wait to welcome you back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lovetoexplore31 wrote a review May 2023
Middlesbrough, United Kingdom64 contributions48 helpful votes
We booked a night away in Newcastle to celebrate our wedding anniversary. Innside by Melia was a great choice. The location on the quayside was perfect. Plenty of bars and restaurants nearby and perfect location for a walk along the quayside. 10 mins walk downhill from the train station. Check in was quick and easy but not much info given. No directions to the lifts or which floor we were staying on. No details about breakfast times given. Not told our check out time. Our room was modern and clean with a nice light and airy feel. The open plan bathroom/bedroom was a nice feature as was the complementary mini bar. The hotel had left us a nice anniversary message and a drink each in the fridge for our arrival which was a lovely touch. Great view from the room especially on the 6th floor. Breakfast is worth booking with plenty to choose from and a nicely arranged self service layout. The 12pm check out is helpful meaning we could head out shopping without taking all our bags. A great place to stay and we would happily return here again in the future.…
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Date of stay: May 2023Trip type: Travelled as a couple
Room Tip: Limited parking, travel by train if possible.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Danielle Christofi, Atención al cliente/recepción at INNSiDE by Meliá Newcastle
Responded 1 week ago
Hello Emjet, Thanks so much for taking time to leave us a review, we are so happy to hear you chose our hotel to celebrate such a special occasion and are even more excited to hear how much you loved your stay overall. Thank you for all of the feedback given, your comprehensive comments are incredibly important to us to ensure we are always evolving and improving our guests experiences wherever possible. We are so pleased to hear you would join us again, and we look forward to welcoming you! #StayCurious
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A beautiful clean hotel with really polite staff. Only stayed one night and would definitely book again. The rooms are modern and I was really impressed with the hand held steamer as my dress on my journey got really creased and the steamer was fantastic . The complimentary drinks in the fridge were a lovely gesture. Thank you for the staff at reception for asking about my sons boxing match , I didn’t take the ladies name but she was really nice. Great location Cannot fault in any way
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Date of stay: May 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Danielle Christofi, Atención al cliente/recepción at INNSiDE by Meliá Newcastle
Responded 1 week ago
Hello Sonyasanger, What a lovely review to read through! Our team here at INNSiDE Newcastle are over the moon to hear your feedback and to know you enjoyed your time with us - it genuinely means a lot to all of our INNSiDERs here and we cannot wait to welcome you back one day soon! #StayCurious
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I’d like to start my review by saying how exceptional (Josh N)s customer service was, i arrived one hour early to check in when i asked to leave my bag so i could go into town before checking in, Josh was very helpful and told me he would see if my room was ready and thankfully it was ready for me to check in, he was so polite and a very talkative person, he also told me i had a room upgrade with a river view i feel he needs recognition so if you reward your staff on great customer feedback then please do.
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Date of stay: May 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Danielle Christofi, Atención al cliente/recepción at INNSiDE by Meliá Newcastle
Responded 1 week ago
Hey Kieran, Thanks so much for taking the time to leave this review, your comments mean the absolute world to us and our team here work incredibly hard to make sure each and every guest feels this way. So to hear when the hard work pays off - makes our day! Josh is actually one of our newer INNSiDERs - but you are absolutely right he is a superstar for sure! We will make sure this feedback is passed on not just to Josh but to the whole team here. Thanks again for your feedback, we hope to welcome you back soon! All the best, INNSiDE Newcastle
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Continuously met with bad service when trying to have a drink at the bar. The first time, no one acknowledged our presence even when we tried to go and order at the bar. The next day we wanted to sit on the terrace, where there were plenty of free tables and were told if we were only going to have a drink we had to sit round the side and they refused to take our order. Went to spoons instead. We were staying at the hotel (which does have nice rooms) and feel that being able to enjoy a drink in the hotel bar is an intrinsic part of the hotel experience so very disappointed.
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Date of stay: May 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Danielle Christofi, Atención al cliente/recepción at INNSiDE by Meliá Newcastle
Responded 2 weeks ago
Hello Stortt, Thank you for taking time to leave us a review, we really do appreciate the feedback given as it helps us constantly ensure we are evolving and enhancing our guests experiences overall. We have passed your details of your experience within the bar and restaurant to the suppliers themselves and are thrilled to hear that your experiences with the hotel and rooms were not affected. Thanks, Danielle
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
101frequenttraveller wrote a review May 2023
Wickham Bishops, United Kingdom71 contributions68 helpful votes
Just returned from a short break to this hotel. What an excellent property and great location on the Quayside by the River Tyne. We were luck enough to be upgraded to The Townhouse room which was on a corner with views both up and down the river and also of a number of bridges over the Tyne. The room was a typical Innside hotel room, with a seperate toilet and shower in the middle of the room. There was a complimentary bar which had soft drinks/water and 2 bottles of beer and this was replenished daily. We had TV's in the louge and bedroom. Although we were on the 6th floor the lifts were very efficent when called for. We had breakfast in the restaurant which was self service but a good variety of both cold and hot food and in addition poached eggs and omlettes could be ordered as well as porridge. All the staff were friendly and both check in and check out was very efficent. the hotel has a small service car park, which we did not need to use and most times there were space available. In conclusion a good quality hotel well worth a stay ifyou are visiting Newcastle.…
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Date of stay: May 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Ask for a high room
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Danielle Christofi, Atención al cliente/recepción at INNSiDE by Meliá Newcastle
Responded 3 weeks ago
Thanks so much for taking time to leave us a review, we genuinely appreciate the comments and feedback as it helps us make sure we keep our guests experiences always at the forefront of what we do! Loved reading your feedback on our staff, breakfast and the room itself. The townhouse suites are amazing - we are so lucky! Hope to see you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$89 - US$158 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Innside Newcastle
LOCATION
United KingdomEnglandTyne and WearNewcastle upon Tyne
NUMBER OF ROOMS
161
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Claim Your ListingINNSIDE BY MELIA NEWCASTLE: UPDATED 2023 Hotel Reviews, Price Comparison and 432 Photos (Newcastle upon Tyne, England) - Tripadvisor
Frequently Asked Questions about INNSiDE by Meliá Newcastle
Which popular attractions are close to INNSiDE by Meliá Newcastle?
Nearby attractions include Crown Posada (0.3 km), Grey Street (0.5 km), and Newcastle Cathedral (0.4 km).
What are some of the property amenities at INNSiDE by Meliá Newcastle?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at INNSiDE by Meliá Newcastle?
Top room amenities include a minibar, air conditioning, and a view of a nearby landmark.
What food & drink options are available at INNSiDE by Meliá Newcastle?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to INNSiDE by Meliá Newcastle?
Conveniently located restaurants include Simla Restaurant, Missy Milieu's, and The French Quarter.
Are there opportunities to exercise at INNSiDE by Meliá Newcastle?
Yes, guests have access to a fitness centre during their stay.
Is INNSiDE by Meliá Newcastle located near the city centre?
Yes, it is 0.8 km away from the centre of Newcastle upon Tyne.
Does INNSiDE by Meliá Newcastle offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Are there any historical sites close to INNSiDE by Meliá Newcastle?
Many travellers enjoy visiting Victoria Tunnel (1.5 km), Quayside (0.6 km), and Newcastle Cathedral (0.4 km).
Does INNSiDE by Meliá Newcastle have any great views?
Yes, guests often enjoy the city view available here.