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Sandman Signature Newcastle Hotel

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1,189 Reviews from our TripAdvisor Community

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Showing 1,171: English reviews
Edinburgh, United Kingdom
Reviewed 10 July 2016 via mobile

Currently staying here for three nights. Location is brilliant, walking distance to china town (yum) and the main shopping area. Parking is limited but we managed to get a space and £8 for 24 hours is reasonable when compared to Edinburgh prices. Room is lovely, bed on the small side but comfortable. Only negative is the shower!! Impossible to use...

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Helpful?
Thank Christine M
Debbie H, Guest Relations Manager at Sandman Signature Newcastle Hotel, responded to this review

Dear Christine M Thank you for leaving a review of your recent stay with Sandman Signature Hotel Newcastle. I am glad you found our location ideal for your stay and found our beds comfortable and rooms clean. I hope we will get the chance to welcome you back again in the future. Please call us directly on 0191 229 2600...

Manchester, United Kingdom
Reviewed 9 July 2016

I had booked to stay here during my brief visit to see my mum as i live about 3 hours drive away from Newcastle, I had contacted them to inform i will be a very late arrival due to not finishing work while 8pm, they had informed me wouldn't be an issue as there would be someone there to check...

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Helpful?
Thank 594Charlie
Debbie H, Guest Relations Manager at Sandman Signature Newcastle Hotel, responded to this review

Dear 594Charlie Thank you for your feedback from your recent stay with us, I am so sorry to hear that you had a bad experience and faced poor service during your visit. I am appalled to hear that you encountered such difficulty with a colleague of mine, our guests satisfaction is our key priority and our usual high standards in...

Munich, Germany
Reviewed 9 July 2016

The hotel is located in a bustling area, I would definitely recommend a room on a higher floor. My room was small, but clean and ok for one week. The breakfast in the associated bar was good and rich. In the evening the bar is noisy, but the burger I had there was exceptionally good. I would stay there again.

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Helpful?
Thank lakanta
Debbie H, Guest Relations Manager at Sandman Signature Newcastle Hotel, responded to this review

Dear Lakanta Thank you for choosing to stay with Sandman Signature Hotel Newcastle during a recent week long visit to the City. So lovely to hear you great feedback, our food is really good with a vast choice on the menu, Shark Club Gasto Bar is especially known for their amazing burgers, I am glad you got the chance to...

Lisburn, United Kingdom
Reviewed 8 July 2016 via mobile

I hadn't had the best of days with a delayed flight and rude staff in the airport so when I got to the hotel, I couldn't wait to get to my room and relax. Unfortunately, to start off my bad experience I was greeted by a very unwelcoming, rude and judgemental member of staff at the reception. I was shocked...

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5Thank Chloe6842
Debbie H, Guest Relations Manager at Sandman Signature Newcastle Hotel, responded to this review

Dear Chloe6842 Thank you for taking the time to express your feedback from a recent stay with us. All comments from our guests are taken seriously, our guests satisfaction is a key priority and I am sorry if we failed on this on this occasion. I believe I have already spoke with you direct. I have investigated all matters that...

Reviewed 7 July 2016 via mobile

Literally less tuan 5 minutes's walk from the train station, this hotel features very modern refurbishments. It is conveniently located next to St James Park football field and the old town wall. The rooms are compact but very comfortable. The highlite for me being the warmed towel rack (!). Wifi was good and reliable. The pub is lively and well...

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Helpful?
Thank Wikus E
Debbie H, Guest Relations Manager at Sandman Signature Newcastle Hotel, responded to this review

Dear Wikus E Thank you for recently staying with Sandman Signature Hotel Newcastle, your review is greatly appreciated. I am glad to read that you enjoyed your stay, finding us modern, comfortable and well equipped for your short stay. Should you be looking to stay again in the future, please contact me prior and I can arrange your accommodation needs...

London,UK
Reviewed 6 July 2016

Modern (but modern boutique-styled) hotel, over the road from St.James' Park. If your first encounter with the hotel is the 'Shark Club' bar/restaurant, don't let that put you off. The (some of them, at least) scantily-clad waitresses, and sports screens are obviously aimed at drawing the local football supporters/mandarins. Ignore that, and the food is actually OK. The actual hotel...

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Helpful?
Thank malvern09
Debbie H, Guest Relations Manager at Sandman Signature Newcastle Hotel, responded to this review

Dear Malvern09 Thank you for staying with Sandman Signature Hotel Newcastle, your comments are much appreciated. I am pleased you found us comfortable, relaxing and a stylish hotel. Our shark club gastro bar is yes a sports bar therefore the atmosphere is sporty, it is good to hear your enjoyed their food. We hope to welcome you back in the...

Reviewed 6 July 2016 via mobile

Beautiful hotel, great staff so helpful and friendly.. The food in Shark Bar is also lovely as were the staff at all times.. We were a bunch of Irish guy's and girl's of different age's who just wanted to party and have fun and we did just that and totally enjoyed our stay here..would definitely recommend this Hotel and would...

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Helpful?
Thank Angela K
Debbie H, Guest Relations Manager at Sandman Signature Newcastle Hotel, responded to this review

Dear Angela K Thank you for taking the time to write a review of your recent stay with Sandman Signature Hotel Newcastle, I am so happy everyone enjoyed themselves on the Hag Doo and you had a great stay with us. I am sure you all made the most of Newcastle's legendary nightlife, hopefully we will see you again in...

Fleet, United Kingdom
Reviewed 5 July 2016 via mobile

Well appointed and comfortable hotel with exceptionally pleasant and helpful staff. Our junior suite had a well equipped kitchen and comfortable beds. The details that irritated me: an opaque glass bathroom door which didn't close completely, the noisiest air conditioning on the planet and bizarre and uncomfortable seating in the breakfast room / 'gastro bar'. But yes, I'd go back...

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Helpful?
Thank John G
Debbie H, Guest Relations Manager at Sandman Signature Newcastle Hotel, responded to this review

Dear John G Thank you for taking the time to express your feedback from a recent stay with Sandman Signature Hotel Newcastle, your comments are much appreciated. I am sorry there were a few aspects that were displeasing, I am really happy that despite this you would return again and recommend us to others. Please feel free to contact me...

Cannock, United Kingdom
Reviewed 5 July 2016

We stayed here for the football match and couldn't of got any closer to the ground. Literally across the road, so was perfect for us. 5 min walk from the City centre too. Nice hotel with a nice bar. Highly recommended.

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Thank BenGriff64
Debbie H, Guest Relations Manager at Sandman Signature Newcastle Hotel, responded to this review

Dear BenGriff64 Thank you for staying with Sandman Signature Hotel Newcastle for a recent football occasion, we hope you enjoyed the match and your time in the toon. Hopefully we will see you again. Thank you for recommending us. Debbie Guest Services Manager

Reviewed 4 July 2016 via mobile

So my main issue with this hotel is the ridiculous glass door to the bathroom. It is opaque, however it did not close fully, so there was no privacy! The hotel was situated quite centrally only a 5/10 min walk from station. There were three of us in our room, however the third bed was like a camp bed, and...

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Helpful?
Thank PMaccca
Debbie H, Guest Relations Manager at Sandman Signature Newcastle Hotel, responded to this review

Dear PMaccca Thank you for staying with Sandman Signature Hotel Newcastle, your feedback from your stay is much appreciated. I am sorry to hear that there some issues that made your stay less enjoyable and your experience did not live up to your expectations. I have certainly passed your feedback to maintenance management to reassess the bathroom doors we supply...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Sandman Signature Newcastle Hotel sits in the city center of Newcastle, surrounded by key attractions in the city such as the iconic Newcastle United Football Club Stadium, China Town, city center shopping district, Newcastle University, etc. (All this within 5 minutes walking radius) In addition we are just few minutes walk away from the Theatre Royal, the Centre of Life, the city Quayside and a great selection of restaurants and bars to enjoy this vibrant city. ... more   less 

Additional Information about Sandman Signature Newcastle Hotel

Address: Gallowgate, Newcastle upon Tyne NE1 4SD, England
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range: $116 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sandman Signature Newcastle Hotel 4*
Number of rooms: 170
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Sabre Hospitality Solutions, HotelTravel.com, Cheap Tickets, Expedia, Travelocity, Priceline and Odigeo so you can book your Sandman Signature Newcastle Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#9 Business Hotel in Newcastle upon Tyne
#11 Luxury Hotel in Newcastle upon Tyne
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Questions & Answers

Here's what travellers have asked, with answers from Sandman Signature Newcastle Hotel staff and other travellers.
17 questions
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Liverpool, England, United Kingdom
over a year ago
Leeds, United Kingdom
Singapore, Singapore
Scarborough, United Kingdom
3 months ago

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Questions? Get answers from Sandman Signature Newcastle Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suite was very well equipped”
 of 5 bubbles lesleys546, 5 Dec 2016 | Read review
“Don't go in the first place!”
 of 5 bubbles Susanbranfield, 30 Nov 2016 | Read review
“Ask for top floor!”
 of 5 bubbles Kel1202, 29 Nov 2016 | Read review
“We were on tenth floor. Great views”
 of 5 bubbles 246vikkia, 27 Nov 2016 | Read review
“The family rooms are great”
 of 5 bubbles Georobs, 27 Nov 2016 | Read review
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