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All reviewsa quiet residential areaguest housecity centreset us up for the dayb and bfreeman hospitalsmall hotelshort drivefull englishcomfortable staythe room was nicestayed nightsbudget hotelon arrivalbars and restaurantsjesmondfrankie
An amazingly friendly, clean and awesome breakfast. Thank you to everyone from Franky greeting us with warmth late at night for a check in. Breakfast was like a home cooked breaking, just can't thank you enough.
Thank you from Karen White & Adrian Smith
Apart from one or two staff changes nothing had really altered in the day to day hotel operation. Vaughan, the owner, and his team greeted us as if the 4 YEARS since our visit was like it was a fortnight ago - it was more...More
Arrived and was told my room had been upgraded to an ensuite completely free of charge. Fantastic! Manager was helpful and chatty. Room had clearly just recently been refurbished with a new carpet and the shower was powerful. The room also had a television with...More
We stayed in Jesmond Park at the weekend while on a Hen. It was reasonably priced. Frankie and the rest of the staff were very friendly and helpful. It has pubs and shops at walking distance and taxi s are reasonable there to get into...More
Ignored by manager wanabe / night porter when ringing bell he was found at all times lounging in sweat pants in lounge bar reception all one room 8 quid for 2 cans no glasses suplied when complained on booking .com was told should of been...More
Thank liz g
Response from Vaughan H, Owner at Jesmond Park HotelResponded 14 August 2017
As I said in all my other responses to this complaint , A can of lager is £1.50 and the member of staff who was on that night has been with me for years and I can assure you there is no side line going...More
Response from Vaughan H | Property representative |
Hi Kelsie, I am sorry I am abroad on holiday at the moment I can confirm for you when I get back on 8th May or you can call and speak to Yvonne and Frank on 0191-2812821 and they will put your mind at ease as I'm sure there... More
Hi Kelsie, I am sorry I am abroad on holiday at the moment I can confirm for you when I get back on 8th May or you can call and speak to Yvonne and Frank on 0191-2812821 and they will put your mind at ease as I'm sure there will be no mix up unless there are more of you coming as happened in the other booking you talk about . Thanks again and please feel free to give us call if there is anything else we can do to help. Vaughan.