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Sleeperz Hotel Newcastle

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Sleeperz Hotel Newcastle
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924 Reviews from our TripAdvisor Community

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Showing 886: English reviews
manchester
Level Contributor
9 reviews
4 hotel reviews
Reviewed 3 days ago NEW via mobile

A handy and relatively cheap hotel for a city centre. Rooms are large and well equipped. Bed was comfy and the room was very clean. Bathroom was a large wet room design which had clearly had an issue with water damage to the floor tiles which looked tatty. Reception was bright and all staff very helpful, well stocked bar (for... More 

Helpful?
Thank bwproperty
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW via mobile

Last minute night away with my hubby and best friends. Well impressed so central. Staff every single one of them happy smiley and wanting to help . Room was clean tidy everything you needed and comfy bed for the money more than happy x

Helpful?
Thank Heather O
Torrevieja, Spain
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

Sleeperz's hotel is situated a few minutes walk from the main railway station and Metro. It is a short walk (10 minutes) to the shopping centre. With the Metro you can visit many surrounding cities, towns and the coast very easily. The shopping centre is very good with many high end shops as well as the usual British brands. The... More 

Helpful?
Thank Flight747
Javeed A, Manager at Sleeperz Hotel Newcastle, responded to this review

Dear Flight747, Thank you for leaving an excellent review. Great to hear that our central location was perfect for your weekend away. Kind regards Javeed Anwar More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago via mobile

Great rooms, friendly staff and the location is excellent. This is the third time we have stayed here, every time we have a great night out in Newcastle. A great buffet breakfast in the morning is just the ticket for the hangover. Five stars +

Helpful?
Thank MichaelHankey
Javeed A, Manager at Sleeperz Hotel Newcastle, responded to this review

Dear Michael, It is always a pleasure to hear from a guest that has stayed a few times, thank you so much for leaving a brilliant review. We hope to see you again soon. Kind regards Javeed Anwar More 

Cavan, Ireland
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

My friends & I stayed two nights here at the weekend. The staff were friendly & helpful. The room was comfortable, great shower, great hair dryer (all girls love this!) Comfy bed etc. Very central it's a quick walk from train station. We didnt have breakfast so can't comment on that but all in all a great hotel!! Would stay... More 

Helpful?
Thank Ursulahudson
Javeed A, Manager at Sleeperz Hotel Newcastle, responded to this review

Dear Ursulahudson, Thank you so much for leaving a lovely review. I am pleased that you found our room to be comfortable. Hopefully next time you will have time to enjoy breakfast with as as well. We look forward to welcoming you back soon. Kind regards Javeed Anwar More 

1 review
Reviewed 1 week ago via mobile

Myself and a friend stayed here for my birthday, the hotel is very central and a 2 min walk from the train station! On arrival our room was ready for us even tho we were early to check in, the room was lovely with plenty of space for two people. We couldn't fault the staff one bit from the moment... More 

Helpful?
Thank Emma J
Javeed A, Manager at Sleeperz Hotel Newcastle, responded to this review

Dear Emma J, I am so pleased that you had a brilliant stay and thank you for leaving a great review. Thank you also for your kind comments about our welcoming and helpful staff. Kind regards Javeed Anwar More 

East Yorkshire
Level Contributor
56 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 2 weeks ago via mobile

This excellent experience started the week before with a confirmation call and opportunity to ask any questions I've never had this before so was welcomed. We arrived and check in was efficient we went to our allocated room but it hadn't been prepared we returned to reception who where apologetic offered us free breakfast and a new room. Rooms are... More 

Helpful?
Thank EastYorkshireCouple
Javeed A, Manager at Sleeperz Hotel Newcastle, responded to this review

Dear EastYorkshireCouple, Thank you so much for leaving a delightful 5 star review. I am happy to hear that you enjoyed your stay, and sorry for the mix up with the room on arrival. I am pleased that the matter was quickly resolved and that you enjoyed your breakfast. We look forward to welcoming you back soon. Kind regards Javeed... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago via mobile

Easily the most disgraceful and obnoxious hotel I have ever dealt with. Told me unless I accept to give them 20 pound extra on arrival I would not be staying there. They range me 2 days before the trip so I had to agree. They then waited till 4:30pm on the day I was staying to inform I would not... More 

Helpful?
2 Thank Sean O
Javeed A, Manager at Sleeperz Hotel Newcastle, responded to this review

Dear Sean O. Thank you for your feedback. I understand that you booked as part of a group booking and we contacted you to advise you of our groups policy which simply requires the payment of a refundable £20 per person bond (which is returned on check out to over 95% of all groups). You refused to accept this policy... More 

Level Contributor
10 reviews
3 hotel reviews
Reviewed 2 weeks ago via mobile

Booked sleeperz last minute on the day of arrival for the price of £89, having never stayed at this hotel chain before I was unsure what to expect, but found the pictures looked reasonable and decided to give it a try. Check in was efficient, we were greeted warmly and advised of our room and check out arrangements. We were... More 

Helpful?
Thank Lori G
Javeed A, Manager at Sleeperz Hotel Newcastle, responded to this review

Dear Lori G, Thank you for a well-balanced review. I am delighted that you mentioned the positives, but very disappointed about the noise issues. Your problems clearly identify why we look for considerate and respectful behaviour from our guests. I’m sorry that a small number of guests caused you some problems, it's fair to say they challenged us throughout their... More 

Level Contributor
4 reviews
Reviewed 2 weeks ago via mobile

Great location great staff great price. So helpful and accommodating Comfy bed, could do with some netted curtains on the street side as looks directly into offices but keep curtains closed and it's fine

Helpful?
Thank Kilbeggan P
Javeed A, Manager at Sleeperz Hotel Newcastle, responded to this review

Dear Kilbeggan P, Thank you so much for a perfect 5 star review. I am pleased that you liked our comfy bed (custom made for us by Sleepeezee) and our great value room rates as well as our helpful staff. Kind regards Javeed Anwar More 

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service

Additional Information about Sleeperz Hotel Newcastle

Address: 15 Westgate Road, Newcastle upon Tyne NE1 1SE, England
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range: $83 - $256 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sleeperz Hotel Newcastle 3*
Number of rooms: 98
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Questions & Answers

Here's what travellers have asked, with answers from Sleeperz Hotel Newcastle staff and other travellers.
16 questions
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Glasgow, United Kingdom
England
Scarborough, United Kingdom
3 months ago
Scarborough, United Kingdom
3 months ago

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Questions? Get answers from Sleeperz Hotel Newcastle staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the top floor (5) and had the end room overlooking the city, and the Tyne Bridge.”
 of 5 bubbles Flight747, 23 Nov 2016 | Read review
“We were on the 3rd floor at the rear with no traffic noise.”
 of 5 bubbles 578jimr, 26 Sep 2016 | Read review
“We stayed in a front room although there was a road, we were not disturbed by noise. The rooms at the back face the rail tracks.”
 of 5 bubbles fionaj724, 23 Jul 2016 | Read review
“Choose a different hotel”
 of 5 bubbles Spysmum, 18 Jul 2016 | Read review
“Ask for a quiet one higher than the 2nd floor.”
 of 5 bubbles Jan66UK, 15 Jul 2016 | Read review
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