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Holiday Inn Express Newcastle City Centre

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Holiday Inn Express Newcastle City Centre
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1,077 Reviews from our TripAdvisor Community

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Showing 1,023: English reviews
A TripAdvisor Member
1 review
Reviewed 1 week ago via mobile

I'm not sure what your expectations are coming to a Holiday Inn, but even so you'd expect your hotel room to be cleaned to a good standard. I stayed at this hotel for 3 weeks on business, at no point during this stay in 3 different rooms did I find the cleaning up to scratch... Week 1: Room was very...

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Helpful?
Thank A TripAdvisor Member
Management response:

Dear Valued Guest Thank you so much for your recent comments. I'm trying to understand what situations took place that left you feeling disappointed with our hotel. We are hospitality professionals who pride ourselves on delivering world class service and are happy doing so. For that reason, the comments are troubling and will certainly be looked into. We take very...

Derbyshire, United Kingdom
Reviewed 3 weeks ago via mobile

Great hotel in the heart of everything. Room very large (room 306). Clean and fresh. Little on the noisy side as hotel overlooking/next to one of the main road s in city centre. Great comfortable bed. 2 minutes walk from rail station 🚉. Fantastic value, holiday Inn express as you come to expect.

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Helpful?
Thank Nick J
Management response:

Dear Guest Thank you for your excellent review on our hotel Holiday Inn Express Newcastle City Centre, we are very happy to hear that you enjoyed your stay We are also glad to hear that you had a comfortable bed and found the room to be Large. 306 is one of our accessible rooms and they are all on the...

Leeds
Reviewed 3 weeks ago via mobile

I wouldn't stay here again. It was a very basic run hotel. Not like any of the other holiday inn express chains I've stayed at before. I wish I'd booked premier inn as this reminded me more of a travel lodge

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Helpful?
Thank Tanya F
Management response:

Dear Valued Guest Thank you so much for your recent comments. I'm trying to understand what situations took place that left you feeling disappointed with our hotel. We are hospitality professionals who pride ourselves on delivering world class service and are happy doing so. For that reason, the comments are troubling and will certainly be looked into. Most importantly, I'd...

Sheffield
Reviewed 4 weeks ago

Stayed here for 2 nights in October. The room was clean, bed was comfortable and a great shower, everything we needed. The staff were lovely, professional, warm and friendly. The hotel was in a great location, short walk into the city centre. Car park next door, £6 all day. Breakfast was plentiful, basic cooked food, cereals, toast, pastries, juice etc...

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Helpful?
Thank Tigger448
Management response:

Dear Guest Thank you for your excellent review on our hotel Holiday Inn Express Newcastle City Centre, we are very happy to hear that you enjoyed your stay and that you were greeted by friendly staff. We are also glad to hear that your son enjoyed his birthday and we were able to make it that bit more memorable We...

Chelmsford, United Kingdom
Reviewed 4 weeks ago via mobile

Situated very close to the main railway station and offers clean environment for a one night stay. But disappointed that my pre booked double room turned into a twin room due to availability issues . Would recommend overall but make sure the room is correct

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Helpful?
Thank _njw263
Management response:

Dear Valued Guest Thank you for your review. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. For future bookings it is always best to book direct...

Reviewed 4 weeks ago via mobile

I have just returned from a one night trip to this hotel today and thoroughly enjoyed our visit. My mum and I were in Newcastle for a shopping trip and had stayed at this hotel before and wanted to return. We had a twin room which was great value for money including breakfast. Room had everything we needed including tv,...

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Helpful?
Thank Kimberleymc
Management response:

Dear Valued Guest Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely Lee Anderson Guest Services

Cupar, United Kingdom
Reviewed 2 November 2016 via mobile

Great location within easy walking distance of the train station, city centre and St James Park. Very modern interior, very clean and comfortable. Simple but tasty breakfast. Staff were very helpful. Would use again.

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Helpful?
Thank colind361
Management response:

Dear Guest Thank you for your recent review of the Holiday Inn Express Newcastle City Centre It is always pleasing to read that you found our staff to be friendly and efficient. I am also happy to hear that you enjoyed our location, 5 minutes from the station and the metro. Kind Regards, Lee Anderson Guest Services

Peterborough, United Kingdom
Reviewed 2 November 2016

I stayed here at the weekend for a friends birthday weekend away! It did the job, central and cheap, great for nights out. Rooms were basic and there was some hair in my shower. Beds were okay but do not expect maximum comfort. Noise levels were high from other people in the rooms around the hotel but I didn't mind...

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Helpful?
Thank Rachel H
Management response:

Dear Valued Guest Thank you for your review. We appreciate your comments and will share these with our team so that we can continue to improve our services. We allocate our rooms on a weekend by floor level all of our groups go on the lower floor and any families or single guests go to the higher floors so they...

Edinburgh, United Kingdom
Reviewed 1 November 2016 via mobile

A short walk from the train station in the centre of Newcastle. No meals except breakfast but lots of places to eat near by.Rooms are cosy and clean and there is parking near bye which is free overnight.

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Thank Wilfred Jack H
Management response:

Dear Guest Thank you for your recent review of the Holiday Inn Express Newcastle City Centre It is always pleasing to read that you found our staff to be friendly and efficient. I am also happy to hear that you enjoyed our location, 5 minutes from the station and the metro.Just a little note from next time from early December...

Belfast, United Kingdom
Reviewed 31 October 2016 via mobile

Had a very good stay in this hotel. It is clean and modern throughout. Excellent location right in the heart of the city. Across the road from the life center and only a couple of minutes walk away from central station. Room was clean and spacious with very comfortable beds. Also had tea/coffee making facilities, hairdryer, iron and tv. Breakfast...

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Helpful?
Thank mp1411
Management response:

Dear Guest Thank you for taking the time to leave your great 4 star review about your recent stay with us at the Holiday Inn Express Newcastle City. I am really happy to hear that you found the room clean and spacious with comfortable beds I am also happy to hear that you enjoyed the breakfast that we offer at...

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Amenities

Highlights
  • Bar/Lounge
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Stay in the heart of vibrant Newcastle at the Holiday Inn Express Newcastle City Centre hotel. Located near Newcastle Central Station, our modern hotel is a short stroll from the city centre's cosmopolitan shops, bars and restaurants. Start your day with a choice of hot and cold items at our complimentary breakfast buffet, and ask Holiday Inn Express Newcastle City Centre's friendly front desk staff for tips on sightseeing and getting around the city. Help yourself to tea and coffee during your business event in Holiday Inn Express Newcastle City Centres 2 air-conditioned meeting rooms. Getting to meetings around Newcastle is a breeze thanks to our proximity to the A1 and train and metro services from the station 300 metres away. Our convenient city-centre location, a short walk from historic St Nicholas Cathedral, makes us a good base for sightseeing. Stroll across the sweeping Gateshead Millennium Bridge for a night out in the Arts Quarter's hip bars and restaurants and head to the huge MetroCentre 3 miles away for hundreds more shopping and entertainment options. After a day's sightseeing, unwind over drinks in Holiday Inn Express Newcastle City Centre's contemporary bar, open 24 hours, or catch up on email with our complimentary Wi-Fi. Our helpful staff will be happy to order takeaway food for you to enjoy in the comfort of your modern guest room. Wi-Fi is free for guests who book directly with the hotel. ... more   less 

Additional Information about Holiday Inn Express Newcastle City Centre

Address: Waterloo Square, St James Boulevard, Newcastle upon Tyne NE1 4EU, England
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range: $89 - $276 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Newcastle City Centre 3*
Number of rooms: 130
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, HotelTravel.com, Priceline, IHG, Odigeo and Travelocity so you can book your Holiday Inn Express Newcastle City Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Newcastle City Centre Hotel Newcastle Upon Tyne
Holiday Inn Newcastle Upon Tyne
Newcastle Upon Tyne Holiday Inn
Hotel Style:
#9 Family Hotel in Newcastle upon Tyne
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Newcastle City Centre staff and other travellers.
17 questions
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Weymouth, England
devon
over a year ago
5 months ago

See all questions (17)

Questions? Get answers from Holiday Inn Express Newcastle City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not for families at the weekend”
 of 5 bubbles H4946GIrachelh, 2 Nov 2016 | Read review
“Higher floors quieter for outside noise; facing courtyard avoids traffic noise, but has more small hours noises from revellers.”
 of 5 bubbles BobofB, 15 Oct 2016 | Read review
“We were on 4th floor. Wasn't overly noisey for a Friday night.”
 of 5 bubbles katebN8015XS, 3 Oct 2016 | Read review
“Thi higher the better. Some overnight noise from binmen”
 of 5 bubbles Lambretta_man2010, 26 Sep 2016 | Read review
“We stayed on fourth floor at the front wasnt to noisy”
 of 5 bubbles gaynorm277, 21 Sep 2016 | Read review
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