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PREMIER SUITES Newcastle

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PREMIER SUITES Newcastle
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187 Reviews from our TripAdvisor Community

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Showing 184: English reviews
Newcastle
Reviewed 1 week ago via mobile

I had the pleasure of staying at these suites when they were premier apartments and since the rebrand to Premier Suites they simply get better each time. Check in was 15:00 and they allowed us to check in early and allowed us to check out at noon instead of 11. There were no extra costs which allowed us to stay...

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Helpful?
Thank Jimmy R
GMPremierApartments, General Manager at PREMIER SUITES Newcastle, responded to this review

Dear Guest, Wow thanks for the great review and it was great to read how much you enjoyed your stay with us. I am pleased we were able to offer an earlier check in and late check out and where we can we are always flexible on this when we have the availability to do so. We do have an...

Sydney, Australia
Reviewed 2 weeks ago via mobile

The place itself is in a good location but the layout of the hotel isn't very good, tiny reception area. We had a 2 bed apartment the double bed wasn't long enough and our feet hung over the end, the fire alarm went off at 4am obviously from someone smoking in their rooms as went off after ten mins after...

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Helpful?
Thank backpackers2013
GMPremierApartments, General Manager at PREMIER SUITES Newcastle, responded to this review

Dear Guest Many thanks for taking the time to review your stay and we was of course disappointed that you personally did not enjoy your time with us. We do find that our reception area serves its purpose as the apartments offer our guests all the comforts that they require and we are there to assist when needed during our...

Frizington, United Kingdom
Reviewed 22 November 2016 via mobile

Usually stay here a couple of times a year when visiting the O2 for a concert which couldn't be handier. Apartment still high end, very modern and comfortable. Had a problem with shutting a window but was sorted by the maintenance guy within 15 minutes. Lovely staff, thanks team very much appreciated see you again soon.

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Helpful?
Thank FrizzyFlyer
GMPremierApartments, General Manager at PREMIER SUITES Newcastle, responded to this review

Dear Guest Thanks for such a great review. We have indeed re-branded to PREMIER SUITES but we are still the same great company and have the same great team! I am sorry that you had an issue with your window and pleased that we managed to resolve this promptly for you. Your comments were wonderful about the team and we...

Holmfirth, United Kingdom
Reviewed 24 October 2016 via mobile

I booked last minute with booking.com and got a fantastic deal for a two bedroom apartment in the city centre. Underground parking and a lift to reception to get our keys and pay. They had a tea below cot sorted for me and put up in our room as requested. Clean, comfortable with two bedrooms, a living room and kitchen...

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Helpful?
Thank baileyhawke
GMPremierApartments, General Manager at PREMIER SUITES Newcastle, responded to this review

Dear Guest Many thanks for taking the time to review your recent stay and it was great to read how much you enjoyed your stay with us. I am delighted that you were impressed with our apartments and we have to agree that are an ideal option for families as it offers the space and flexibility. We are ideally located...

Crieff, United Kingdom
Reviewed 4 October 2016

Stayed here with three other friends, property is in an excellent location, right in the centre of everything you need. Friendly staff. Beautiful, clean, spacious apartment. lovely views- would definitely recommend staying in this accommodation.

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Helpful?
Thank louise P
GMPremierApartments, General Manager at PREMIER SUITES Newcastle, responded to this review

Dear Guest Many thanks for taking the time to share your experience of your recent stay and it really was great to read the positive feedback. It was even better to read how you will recommend us. We do hope that we can welcome you back again very soon. Kind regards Matthew Whittaker Cluster Manager

Nottingham, United Kingdom
Reviewed 26 August 2016

We stayed for two nights mid week in a two bedroom apartment which was a good size. Having two bathrooms was great as it didn't take us long to get ready to go out. The rooms were well equipped, complete with kitchen facilities that enabled us to cook breakfast and would have allowed us to cook more meals had we...

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Helpful?
Thank Chris D
GMPremierApartments, General Manager at PREMIER SUITES Newcastle, responded to this review

Dear Guest Many thanks for taking the time to review your recent stay and thanks for the great feedback. I was great to read how much you enjoyed the apartment and the facilities that they offer and your comments about a TV in the bedroom has been noted and something that we can certainly look into. We have to agree...

Reviewed 31 July 2016 via mobile

Apartments lovely spacious and clean. In a good central location. My only issue was the apartment was really warm when we were here. It meant leaving windows open and the neighbourhood is so noisy at night! A fan was provided when requested though

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Helpful?
Thank Emma C
GMPremierApartments, General Manager at PREMIER SUITES Newcastle, responded to this review

Dear Guest Many thanks for taking the time to review your stay and thanks for your feedback. I am sorry that you felt the apartments were a little warm and pleased that the fan assisted. As we are in the Centre of Newcastle then the external noise is somewhat unavoidable. It was great that you enjoyed the apartments and we...

Reviewed 30 July 2016 via mobile

The appartments are acceptable. However; the location is not so good in terms of neighborhood. Too many hoomless and drunk people after midnight. Bery noisy Bar next to the building. If you open your window at night you wil not be able to sleep from the noise outside.

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Helpful?
Thank Sofyan A
GMPremierApartments, General Manager at PREMIER SUITES Newcastle, responded to this review

Dear Guest Thank you for taking the time to share your personal opinion of your recent stay with us and I am pleased that you found the apartment acceptable. The activities within the City are somewhat out of our control and I am sure that this is the case in all major Cities and I am sorry you didn't like...

Reviewed 19 July 2016 via mobile

We booked a two bedroom apartment for my daughter's graduation. The reviews on TA were very good so I thought it would be a good choice. I really liked having an apartment rather than a standard hotel, as there was a living area (useful for when I want to stay up late or get up early and not disturb everyone...

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Helpful?
Thank Steve F
GMPremierApartments, General Manager at PREMIER SUITES Newcastle, responded to this review

Dear Guest Thank you for taking the time to post a detailed review of your stay with us at the PREMIER SUITES Newcastle and we appreciate your feedback. I am sorry that you experienced some degree of external noise and as you have stated due to our central location then this is somewhat unavoidable and as we do not advertise...

Reviewed 18 July 2016 via mobile

Stayed here with my husband and two daughters for two nights. Very spacious, clean and modern apartments with everything that you need. The tea/coffee etc was handy to have. Friendly staff, received a nice welcome. Good central location and underground parking. Would stay again.

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Helpful?
1Thank Mrsplums
GMPremierApartments, General Manager at PREMIER SUITES Newcastle, responded to this review

Dear Guest Thank you for taking the time to review your stay with us at the PREMIER SUITES Newcastle. It was great to read your positive feedback. We have to agree our location is ideal whatever your reason for visiting Newcastle and we hope that we can welcome you back very soon. Kind regards Matthew Whittaker Cluster Manager

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Amenities

About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Laundry Service
Official Description (provided by the hotel)
PREMIER SUITES are ideally situated in the Heart of Newcastle offering a mix on one and two bedroom apartments. With fully equipped kitchens which include washing machines. Large open plan living rooms with Flat screen TV, Ipod docking stations with cd players. Great size bedrooms and bathrooms. On site parking is available for a charge. ... more   less 

Additional Information about PREMIER SUITES Newcastle

Address: Thornton House Thornton Street | Thornton House, Newcastle upon Tyne NE1 4AT, England (Formerly Premier Apartments Newcastle)
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Amenities:
Kitchenette Wheelchair access
Price Range: $102 - $484 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — PREMIER SUITES Newcastle 4*
Number of rooms: 31
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Also Known As:
Premier Apartments Newcastle Hotel Newcastle Upon Tyne
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Questions & Answers

Here's what travellers have asked, with answers from PREMIER SUITES Newcastle staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Higher floors for better views”
 of 5 bubbles louisepQ9909ZG, 4 Oct 2016 | Read review
“Book direct with the hotel - I didn't and it cost me more!”
 of 5 bubbles E5774NEchrisd, 26 Aug 2016 | Read review
“Rooms on higher floors may be a bit quieter”
 of 5 bubbles MartinF647, 24 Mar 2016 | Read review
“18 (third floor) was quiet and comfortable.”
 of 5 bubbles HellieCopter, 6 Mar 2016 | Read review
“Top floor is best but the cheaper rooms are lower down.”
 of 5 bubbles 305WILLIAMC, 16 Nov 2015 | Read review
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