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Premier Inn Newcastle South Hotel

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Premier Inn Newcastle South Hotel
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251 Reviews from our TripAdvisor Community

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Showing 250: English reviews
Burscough, United Kingdom
Reviewed 14 December 2015

You know what you are getting with a Premier Inn and this one is no different. The staff were polite and friendly and check-in was fast and efficient, no mention of the fact we were early. Conveniently located just off the A1, but you wouldn't know it once you are inside. Our family room was clean and the beds comfortable,...

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Thank Jellybellydancer
Worcestershire, United Kingdom
Reviewed 1 December 2015

I didn't believe our Sat Nav when it took us here. All of the signs are not lit up and all we could see was the pub! What confuses things further is that there's another Premier Inn just up the road which IS easy to see from the road with a whacking great big illuminated sign. My guess about the...

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Thank CockneyBrum
Reviewed 30 November 2015 via mobile

Average hotel after a busy day shopping we checked in and went to our room. The room was cold and felt damp. We did rectify this by adjusting the room temp and went out for something to eat. When we returned the room felt much better. Would stay again as it is close to the shops and typical of what...

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Thank mammamaz
Sheffield
Reviewed 18 November 2015

Standard Premier Inn facilities but breakfast provided by pub next door is not up to standard. Hotel cannot deal with complaints re breakfast as third party provider. Room not properly serviced during stay, car park badly lit. Roadworks on A1 can make access difficult, particularly when they close the road!

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Thank GrumpyBridge
WhitbreadHotels, Online Customer Services at Premier Inn Newcastle South Hotel, responded to this review

Hi GrumpyBridge Thanks for taking the time to review your stay. I'm really sorry to hear your breakfast in the Waggon Team wasn't up to standard. As you're aware, this isn't a Whitbread run establishment but I'll ensure your feedback is passed onto Flaming Grill, who own the restaurant. It really matters to us that our guests enjoy every aspect...

Reviewed 15 November 2015 via mobile

We stayed at this premier Inn for 2 nights. The location is great if you drive as it's directly off the A1. It's also really easy to get to the city from here as we drove both times and parked in a car park by the life museum (£6 for 5-10hrs). We were always welcomed as we always are with...

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Thank Paul T
Hornsea, United Kingdom
Reviewed 8 November 2015

First time in this Premier Inn, stayed one night as we were attending a wedding, tried to book into the other one, about a mile away but was fully booked , so pleased we stayed at this one. Staff very polite and efficient, rooms clean and have everything you need, just a problem with getting wifi but I wasn't that...

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1Thank barbara k
Harrogate, United Kingdom
Reviewed 6 November 2015

A disappointing stay. Quality control has not yet reached here. Arrived at 8pm and window had been open all day so room was cold. The desk had not been properly cleaned with sticky marks left u cleaned. The bathroom smelt sale which the receptionist said was the smell of the cleaning materials. Also discovered the adjoining pub doesn't do breakfast...

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Thank Nigel H
WhitbreadHotels, Online Customer Service at Premier Inn Newcastle South Hotel, responded to this review

Hi njhharrogate Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel did not meet your expectations. We are however, pleased to learn that our team had resolved these issues for you by changing...

Northampton, United Kingdom
Reviewed 2 November 2015

Friendly people, excellent food, great location. Hotel was clean and a lovely place to stay, facilities were good. Hester and fan provided in the room. Bed was comfortable and no disturbances in the night. Close to all amenities - metro centre, Angel of the north.

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Thank SarahLou268
Waikato
Reviewed 26 October 2015

The are two Premier Inns within 750m of each other, the other is in Gateshead. We booked this one mistaking it for the Gateshead Inn. The one we stayed in was very good. Spacious room, well presented, clean, quiet, friendly staff, and good wifi. Good value accommodation. The grill restaurant that was part of the same complex had a limited...

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Thank R_and_D_NZ
Cambridge, United Kingdom
Reviewed 23 October 2015

We didn't have the best of stays. The room temperature was pre-set at 23 deg and unable to lower without opening windows which wasn't possible at night due to traffic noise. The shower was very poor water pressure not good and you wouldn't have been able to wash long hair. Pub connected to the hotel was ok but the food...

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Thank Mark P
WhitbreadHotels, Online Customer Service at Premier Inn Newcastle South Hotel, responded to this review

Hi Mark P Thank you for your review. It really matters to us that our guests have a comfortable nights sleep, and we guarantee this. We do sincerely apologise that on this occasion we failed to provide this. Please be assured that all your feedback is very important to us as we endeavour to meet all our customer’s needs. We...

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Paid Internet
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
Official Description (provided by the hotel)
Ideally situated for both business and leisure guests. For business this hotel is located on the Team Valley Trading Estate next to the A1(M). For shops and local amenities Newcastle city centre is only 3 miles away. Our Newcastle South Premier Inn has everything you'd expect, incredibly comfy beds in every room and an onsite restaurant. ... more   less 

Additional Information about Premier Inn Newcastle South Hotel

Address: Lobley Hill Road | Gateshead, Newcastle upon Tyne NE11 9NA, England
Region: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range: $84 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Newcastle South Hotel 3*
Number of rooms: 42
Reservation Options:
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Also Known As:
Premier Inn Newcastle South Hotel Newcastle Upon Tyne
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Questions & Answers

Here's what travellers have asked, with answers from Premier Inn Newcastle South Hotel staff and other travellers.
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Norwich, United Kingdom
2 months ago
2 months ago

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Questions? Get answers from Premier Inn Newcastle South Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the 1st floor so you don't hear people clumping around above you in the middle of the night.”
 of 5 bubbles BarrySandell, 8 Jun 2016 | Read review
“No lift, so request ground floor if you have mobility problems”
 of 5 bubbles Jellybellydancer, 14 Dec 2015 | Read review
“We had a room next to the team valley dual carriageway, no noise at all.”
 of 5 bubbles 163barbarak, 8 Nov 2015 | Read review
“The inn is near to a road junction although there is not a significant noise problem.”
 of 5 bubbles Rodg657, 23 Aug 2015 | Read review
“Go for rooms that face towards the pub - not sure how much noise there is from rooms facing onto the A1(M) side of the hotel”
 of 5 bubbles Snixy, 14 Aug 2015 | Read review
5 of 5