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Traveller (257)
Dining (178)
Room & Suite (162)
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Overview
  • Excellent78%
  • Very good17%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“afternoon tea”(111 reviews)
“noble suite”(27 reviews)
“garden room”(15 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,248)
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1,239 results
Traveller rating
957
215
39
21
7
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LanguageEnglish
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957
215
39
21
7
Show reviews that mention
All reviewsafternoon teanoble suitegarden roomthe main housejunior suiteunderfloor heatingbeautiful hotelfresh milkwedding venuebirthday treatcity centresunday lunchwalk in showerfull englishfollowing morningcooked breakfastan overnight stay
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1 - 5 of 1,239 reviews
Reviewed 3 days ago via mobile

We loved this little hidden gem which is so close to the town centre and yet surrounded by trees and a river and an air of tranquility. The staff were great so was the room which was in a newish building next door to the...More

Thank tasty1111
Reviewed 3 days ago

I travel regularly on business and am not a fan of the big (plastic) hotel chains where every room is the same. After a few days in one of these, I found the Jesmond Dene House hotel which suited my purpose perfectly. I have travelled...More

Thank FraserDC
Reviewed 5 days ago via mobile

My wife entered Sunderland Empires Christmas advent calendar competition and won Champagne Afternoon Tea for 2. This was valid for 6 months and we chose a day near my wife’s birthday, the hotel is a spectacular building and we sat in the garden room for...More

Thank no6bus
Reviewed 1 week ago

Never again. Grubby room, poor housekeeping standards throughout hotel. Scuffs on suite walls, stains from spillages on mini bar door, crumbs under sofa and under cushions, questionable cleanliness in bathroom. Damage to shower drain a hazard. Kept awake all night by horrendous droning of a...More

Thank Nuno55
Reviewed 1 week ago via mobile

Stayed again for the tasting menu, bed and breakfast. The tasting menu was innovative and delicious. I’m not a fan of snails ordinarily but even I could appreciate the flavor. Totally thrilled to have their utterly delicious venison again which was cooked to perfection. Excellent...More

Thank L1954YPjenm
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Most Booked Properties in Newcastle upon Tyne
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$108 - US$215 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Newcastle upon Tyne
#2 Business Hotel in Newcastle upon Tyne
#3 Family Hotel in Newcastle upon Tyne
#4 Luxury Hotel in Newcastle upon Tyne
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$108 - US$215 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Newcastle upon Tyne
#2 Business Hotel in Newcastle upon Tyne
#3 Family Hotel in Newcastle upon Tyne
#4 Luxury Hotel in Newcastle upon Tyne
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (257)
Dining (178)
Room & Suite (162)
Pool & Beach (1)
Amenities (18)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
bigb308
27 February 2017|
AnswerShow all 2 answers
Response from saphire56 | Property representative |
Thank you for your enquiry. I am delighted to confirm that all rooms have hairdryers. Nicky Sherman PR & Media Manager
1
Vote
Christina C
15 January 2017|
Answer
Response from saphire56 | Property representative |
Thank you for your query regarding dogs at the hotel. We don't allow dogs in the public areas but do have one bedroom that can be made dog-friendly. Nicky Sherman PR & Media Manager
0
Votes
PatanAl
7 November 2016|
AnswerShow all 2 answers
Response from saphire56 | Property representative |
Hi. Most of our prices include breakfast but we do also offer a room only rate. If you are able to let me know which package or price you are interested in I can let you know exactly what this includes. We do serve... More
1
Vote
Room Tips
"Annexe room not recommended."
Read review
"Rooms in "New House" are away from main hotel and any functions/wedding celebrations."
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"Ask for a table near the window, stunning views"
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"There’s a few stairs to reach the top floor"
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