I have been fortunate enough to have afternoon tea at several places over the last few months - The Arrow Mill, The Lygon Arms, Ettington Park and The Arden. I won’t be returning to the Arden! If you are looking for a cafeteria style vibe then the Arden is for you. If you are looking for the kind of luxury surroundings and vibe the price would usually warrant then I would go somewhere else. I wasn’t offered a choice of tea and there were only 3, fairly boring sandwiches, rather than the usual 4. And before I receive a waspish reply back from the hotel pointing out that there was also a sausage roll, this is true, and my husband did enjoy it. However, a tart or sausage roll has become standard on the level of afternoon tea this is trying to be - and you still get 4 sandwiches. The scones would win an award for being the tiniest it is possible to make, and dry. The delice was nice though. All in all, if you fancy an afternoon tea, do yourself a favour and spend your hard earned cash at one of the other 3 places I mentioned - you are far less likely to be disappointed!…
Where to start! What a shambles the hotel from outside looks lovely soon as you walk in can tlel its outdated by the carpets and the look of things everything looks run down. Rooms are basic carpets was filthy liked its never been cleaned before. Bathroom was not the cleanest very basic. Bed was so uncomfortable its unreal. Poor directions given by the receptionist to get to resorts world so had to get taxi when literally 5 mins away if that. Then dont even get me started on the second payment that was took from my bank a week after staying it took me into a unplanned overdraft and took 3 days to sort i havent had no sort of email from the hotel to apologise from this happening then to top it off my fiancé is not on a course of antibiotics as the bed gave him bed bites that have now gone infected. Can’t believe it DONT STAY HERE…
Excellent hotel, very clean and comfortable. Good size rooms. Friendly and supportive staff. We had my 93 year old mother with us, and the staff were very good attending to her needs and slightly slower pace, and in particular Alex R.
After staying at Arden. I feel I need to share my experience after staying there last night. This is the third time I’ve stayed and the worst. The hotel is looking very tired. With ripped towels with make up marks on. Bath robes That have seen better days. Mould in the inside of the window. And having a invoice slipped under the door for £9 which was an optional charge??? When I asked Peter at reception. ( who’s really helpful) I said I was disappointed of this extra charge. When we had no extra services. Apart from calling reception for a taxi. I said I wouldn’t pay the charge . It’s left a bitter taste. And I won’t be going back. That saddens me because it used to be a really lovely hotel.
This is a lovely hotel in a perfect location near the river. It is very close to many restaurants, bars, shops and tourist attractions. The hotel staff are friendly, professional and attentive. The hotel decor is a pleasant mix of modern and classic and the rooms are very comfortable and spacious (ours was a superior city view which overlooked the RSC and the river). There was a great choice for breakfast and the food was delicious and well presented. We would definitely recommend the Arden Hotel if you’re looking for somewhere to stay in Stratford upon Avon.
Cosy yet luxurious private space for a team of 9 ladies to enjoy a delicious Afternoon Tea with a glass of bubbles. Very attentive service - thank you for looking after us Alex R. Huge thank you to the team at The Arden Hotel thoroughly enjoyed our afternoon and look forward to the next one.
We visited The no.44 Restaurant for Afternoon Tea. The staff we’re all so welcoming, friendly and couldn’t do enough for you. The restaurant area is so clean and lovely, we got the choice of where we would like to sit. Great selection on the afternoon tea of sandwiches, sausage roll, cakes and scones with cream and jam. So worth visiting and will defiantly be back.
Sometimes the actions of a hotel prior to arrival or booking are an indication to be taken on board of what might follow. Around 3.00PM a day or two ago I phoned to make an inquiry prior to booking for two nights. After about 30 seconds or more the call not being answered I hung up. OK; such things can happen so I submitted the hotel`s inquiry page with that observation and a request about my intended dates. I had expected a response by phone or e mail. I heard nothing. Seems this hotel doesn`t care whether a traveller books accommodation or not.
Booked an evening dinner at this lovely Hotel and we were not disappointed. The service was impeccable and charming (as always) and the food was absolutely delicious. The food presentation was so beautifully done and the steak was cooked to perfection. We live local and very often stop by at The Arden to sit on their lovely terrace for a drink, and now we will certainly make dinner a regular occurrence. Thank you to everyone, we really love this place and would definitely recommend it.
This is a little gem of a hotel. Right in the town centre, ver the road from the RSC and with parking. I had a confusion over the booking which they could have enforced with extra costs for us, but they graciously agreed to waive these. Very friendly and helpful staff too. Also gods vfm. We’ll certainly go again.